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Troubleshooting
10 Troubleshooting
10.1 Customer Service
Contact for repairs and issues with the machine:
Dürkopp Adler GmbH
Potsdamer Str. 190
33719 Bielefeld, Germany
Tel. +49 (0) 180 5 383 756
Fax +49 (0) 521 925 2594
Email: service@duerkopp-adler.com
Internet: www.duerkopp-adler.com
10.2 Messages of the software
Please contact customer service if an error occurs that is not described
here. Do not attempt to correct the error yourself.
Error code
Symbol
Error code 0-1999: Error messages sewing motor control
0000
1000
1001
Operating Instructions 755 B, 756 B/F - 00.0 - 02/2021
Meaning
Unknown error
• Encoder cable not connected
• Encoder cable defective
• Encoder defective
Sewing motor plug (AMP) not
connected
Remedial action
Switch off and on the machine again
• Check encoder cable
• Replace encoder cable
• Connect sewing motor cable
• Check sewing motor cable
• Test sewing motor phases
(R= 2.8 Ohm, high impedance
to PE)
• Replace sewing motor cable
• Replace encoder
• Replace sewing motor
• Replace control
331
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