Troubleshooting; Customer Service; Messages Of The Software - Dürkopp Adler D887 e-con Operating Instructions Manual

Troubleshooting

Code Type
999 Error
1000 Error
1001 Error
1002 Error
Operating Instructions D887 e-con - 00.0 - 11/2023
10 Troubleshooting

10.1 Customer Service

Contact for repairs and issues with the machine:
Dürkopp Adler GmbH
Potsdamer Str. 190
33719 Bielefeld
Phone: +49 (0) 180 5 383 756
Fax: +49 (0) 521 925 2594
Email: service@duerkopp-adler.com
Internet: www.duerkopp-adler.com

10.2 Messages of the software

Possible cause
Error message
Sewing motor encoder plug
X5B (Sub-D, 9-pin) not
connected
Sewing motor error
Sewing motor plug X2
(AMP) not connected
Sewing motor insulation
error
Corrective
• Software error
• Connect encoder cable to the control,
• use correct connection
• Check connection and plug in
• Test sewing motor phases (R = 2.8Ω,
high impedance to PE)
• Replace encoder
• Replace sewing motor
• Replace the control
• Check motor phase and PE for low-
impedance connection
• Replace encoder
• Replace sewing motor
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