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Troubleshooting
10 Troubleshooting
10.1 Customer Service
Contact for repairs and issues with the machine:
Dürkopp Adler GmbH
Potsdamer Str. 190
33719 Bielefeld, Germany
Tel. +49 (0) 180 5 383 756
Fax +49 (0) 521 925 2594
Email: service@duerkopp-adler.com
Internet: www.duerkopp-adler.com
10.2 Messages of the software
Please contact customer service if an error occurs that is not described
here. Do not attempt to correct the error yourself.
10.2.1 Information messages
The machine may display different information messages during sewing:
Information
message
Could not read
printed label
barcode
Please cut thread
Please press the
pedal forward
Scan bobbin
barcode hook
Scan pieces
Piece has been
released
Operating Instructions 550-D800 - 01.0 - 05/2023
Description
The end label barcode was not
captured at the designated
position
The sewing process is
completed, and the thread
trimmer is deactivated
The bobbin barcode at the hook
must be scanned to make the
machine ready for operation
To start the sewing process, the
barcodes of the pieces to be
sewn must be scanned first
The barcodes of a piece to be
sewn has been scanned and
released
Remedial action
Scan the end label barcode
using the end label scanner or
the hand scanner
Press the pedal forward to cut
the thread.
Scan bobbin barcode.
Scan the barcodes of the pieces
to be sewn.
Sew the piece.
233
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