Troubleshooting Tips; Autosampler Troubleshooting Tips; Cannot Find Videos; Checking Drain Filters For Clogs - Siemens ADVIA 2120 Operator's Manual

Troubleshooting Tips

Autosampler Troubleshooting Tips

"
Eject rack" or "Rack in sampler" status line error messages appear when
the analyzer is powered off then turned on again.
To avoid autosampler errors, you should wait for the following two status-line
messages to appear before you turn the power on again:
"Communication error with analyzer."
"Analyzer/computer not connected."
There is leakage at the sample fitting on the centering collar.
Finger-tighten the fitting about 1½ turns, then use a 7/32-inch (6-mm) open-end
wrench to tighten the fitting another 1/8 turn.
The error message "Input queue gate open" appears occasionally when
starting the autosampler.
This error appears sometimes when a rack is waiting in the input shuttle area.
Move the rack back to the first position in the tray and start the autosampler
again.

Cannot Find Videos

"Cannot find the videos_op\videos_op.hlp Help file. Check to see that the
file exists on your disk. If it doesn't, you need to reinstall it."
If you get this message when trying to view the videos and you have recently
installed a Zip drive, the letter assigned to your CD-ROM drive may have
changed.
Reinstall the Operator's Guide. The installation process will reset the correct path
to the videos.

Checking Drain Filters for Clogs

See Replacing the Drain Filters on page 5-27.

Compressor Does Not Start

In cases when the analyzer is turned off and restarted too
quickly, the compressor may not start up, causing the
system initialization to fail. This is due to residual
vacuum in the waste container. The operator must
manually vent the container.
To manually vent either container (manual or autowaste),
disconnect the waste container vacuum line (
the vacuum to dissipate, and then reconnect the line.
Troubleshooting the Analyzer
1 ), wait for
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