Chapter 8: Configuring The Sal Gateway; Registering System And Configuring Sal Gateway - Avaya Aura System Platform Installing And Configuring

Chapter 8: Configuring the SAL Gateway

Registering system and configuring SAL gateway

You must enable the SAL Gateway on System Platform for Avaya/Partner services delivery of
alarming and remote support. Register the system to obtain the information for entering through
SAL administrative interface. Registering System Platform and the associated solution
template ensures that Avaya has a record of the system and it is ready for remote support
delivery in the event it is required.
1. a. To administer the SAL gateway on System Platform, follow the instructions
2. To register the system, download and follow the instructions in the registration form.
Installing and Configuring Avaya Aura
provided in Administering SAL on Avaya Aura
document is available on http://www.avaya.com/support> Documentation >
Administration & System Programming > S > System Platform.
b. For an understanding of how to administer the customer's network to support
SAL, follow the instructions provided in Secure Access Link 1.5 SAL Gateway
Implementation Guide. This document is available on
support > Documentation > View all documents > S > Secure Access Link.
This form is available on the Avaya Support Web site:
support > Documentation > View all documents > S > Secure Access Link.
Important:
Business Partners and/or their customers must ensure that SAL is configured
and registered properly to receive Avaya support. Avaya support will be delayed
or not possible if SAL is not properly implemented.
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System Platform
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System Platform. This
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