Paradyne FrameSaver FLEX 9123 User Manual page 166

6. Troubleshooting
Table 6-2.
6-12
Device Problems (2 of 2)
Symptom Possible Cause
Failure xxxxxxxx The unit has detected an
appears at the top of internal software failure.
the System and Test
Status screen, at
Self-Test Results.
An LED appears LED is burned out.
dysfunctional.
Not receiving data. Network cable loose or
broken.
Receiving data errors Frame Relay Discovery is
on a multiplexed DLCI, being used for automatic
but frame relay is okay. DLCI and PVC
configuration.
The equipment at the other
end is not frame relay
RFC 1490-compliant.
August 2001
Solutions
T
Record the 8-digit code from
the System and Test Status
screen.
T
Reset the unit and try again.
T
Contact your service
representative and provide the
8-digit failure code.
Run the Lamp Test. If the LED in
question does not flash with the
other LEDs, then contact your
service representative.
T
Reconnect or repair the cable.
T
Call the network service
provider.
Change the DLCI Type for each
network DLCI from Multiplexed to
Standard, turning off multiplexing.
9123-A2-GB20-20