Appendix B: Wss Troubleshooting - Nortel 2350 Installation And Basic Configuration Manual

Appendix B: WSS Troubleshooting

Table 16 contains remedies for some common problems that can occur during basic installation and setup of a WSS.
Table 16: WSS Setup Problems and Remedies
Symptom
WLAN Management
Software or a web
browser (if you are using
Web View) warns that the
WSS's certificate date is
invalid.
WSS does not accept
configuration information
for an AP access point or a
radio.
WLAN—Security Switch 2300 Series Installation and Basic Configuration Guide
Diagnosis
The switch's time and date are
currently incorrect, or were
incorrect when you generated the
self-signed certificate or certificate
request.
The country code might not be set
or might be set for another country.
Remedy
1. Use set timezone to set the
time zone in which you are
operating the switch. (See
"Configuring the Time and
Date" on page 83.)
2. Use set timedate to configure
the current time and date in that
time zone. (See "Configuring
the Time and Date" on
page 83.)
3. Reconfigure the administrative
certificate(s). (See
Secure Communication for
WLAN Management Software
or Web View" on page
4. If you have already configured
a certificate on the switch for
authentication by network
users, you must recreate this
certificate, too.
1. Type the show system
command to display the
country code configured on the
switch.
2. If the value in the System
Countrycode field is NONE or
is for a country other than the
one in which you are operating
the switch, use the set system
countrycode command to
configure the correct country
code. (See "Specifying the
Country of Operation" on
page 98.)
159
"Enabling
88.)