Wss Troubleshooting - Nortel WLAN 2300 Series Installation And Configuration Manual

WSS troubleshooting

Table 13 contains remedies for some common problems that can occur during basic installation and setup of a WSS.
Table 13: WSS Setup Problems and Remedies
Symptom
WLAN Management
Software or a web
browser (if you are using
Web View) warns that the
WSS's certificate date is
invalid.
WSS does not accept
configuration information
for an AP or a radio.
Nortel WLAN—Security Switch 2300 Series Installation and Basic Configuration Guide
Diagnosis
The switch's time and date are
currently incorrect, or were
incorrect when you generated the
self-signed certificate or certificate
request.
The country code might not be set
or might be set for another country.
Remedy
1. Use set timezone to set the time zone
in which you are operating the switch.
(See "Setting the Time Zone" in the
the Nortel WLAN 2300 System
Software Configuration
2. Use set timedate to configure the
current time and date in that time zone.
(See "Statically Configuring the
System Time and Date" in the
WLAN 2300 System Software
Configuration Guide.)
3. Reconfigure the administrative
certificate(s). (See "Creating Keys and
Certificates" in the in the
WLAN 2300 System Software
Configuration Guide.)
4. If you have already configured a
certificate on the switch for
authentication by network users, you
must recreate this certificate, too.
1. Type the show system command to
display the country code configured on
the switch.
2. If the value in the System Countrycode
field is NONE or is for a country other
than the one in which you are
operating the switch, use the set
system countrycode command to
configure the correct country code.
(See "Specifying the Country of
Operation" in the Nortel WLAN 2300
System Software Configuration
Guide.)
59
Guide.)
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