Information You Might Need To Supply To Jtac - Juniper SRX550 Hardware Manual

SRX550 High Memory Services Gateway Hardware Guide
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Information You Might Need to Supply to JTAC

182
FPC 0
PIC 0
PIC
Xcvr 6 REV 02
Xcvr 7 REV 02
Xcvr 8 REV 02
Xcvr 9 REV 02
FPC 1 REV 00
PIC 0
FPC 2 REV 00
PIC 0
FPC 3 REV 00
PIC 0
FPC 6 REV 02
PIC 0
Xcvr 0 REV 01
Xcvr 1 REV 02
Xcvr 2 REV 02
Xcvr 3 REV 02
Xcvr 4 REV 02
Xcvr 5 REV 01
Xcvr 6 REV 02
Xcvr 7 REV 02
Power Supply 0 Rev 04
Power Supply 1 Rev 04
NOTE: In the
show chassis hardware
Physical Interface Module (GPIM) slot number is reported as an FPC number,
and the GPIM number (always 0) is reported as the PIC number.
Most components also have a serial number ID label attached to the
component body.
Contacting Customer Support on page 179
Return Procedure for the SRX550 High Memory Services Gateway on page 180
Locating the SRX550 High Memory Services Gateway Mini-PIM and GPIM Serial Number
Labels on page 181
Listing the SRX550 High Memory Services Gateway Component Serial Numbers with
the CLI on page 181
Information You Might Need to Supply to JTAC on page 182
When requesting support from JTAC by telephone, be prepared to provide the following
information:
Your existing case number, if you have one
Details of the failure or problem
Type of activity being performed on the services gateway when the problem occurred
740-011613 PLN4Q4R
740-011613 PLH5R83
740-011613 PPF68ZA
740-011613 AM1301SZEZL
750-064611 ACMX2090
750-064613 ACMW2386
750-064614 ACMZ1330
750-064615 ACMS8119
740-013111 92244027
740-011613 PLH5KLM
740-011613 PPF68YU
740-011613 PN356ST
740-011613 PLN54T1
740-020465 DDK2008229
740-011613 PPF68YV
740-011613 PPF68YW
740-028131 WG02251
740-028131 WH02925
command, the Gigabit-Backplane
FPC
6x GE, 4x GE SFP Base
SFP-SX
SFP-SX
SFP-SX
SFP-SX
FPC
1x T1E1 mPIM (RoHS)
FPC
1x Serial mPIM (RoHS)
FPC
16x GE POE gPIM (RoHS)
FPC
8x SFP gPIM (RoHS)
SFP-T
SFP-SX
SFP-SX
SFP-SX
SFP-SX
SFP-1000BASE-BX10-D
SFP-SX
SFP-SX
PS 645W DC
PS 645W DC
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