Action
Step 5
Replace the flatbed. See
"Flatbed scanner assembly removal" on
page
333.
Did this solve the problem?
Step 6
Did the ADF pick motor, or feed motor tests fail?
Step 7
Replace the ADF. See
"ADF assembly removal" on page
Did this fix the problem?
Step 8
Replace the controller board. See
page
309.
Did this fix the problem?
CCD service check
Actions
Step 1
Restart the device, and retry the scan / copy job. Repeat this step with a
few copy jobs.
Does the error return?
Step 2
Is the CCD ribbon cable properly connected to JCCD1 on the controller
board?
Step 3
Replace the flatbed unit. See
page
333.
Did this resolve the issue?
Scanner configuration error service check
Action
Contact the next level of support. They will give the instructions on how
to resolve the error.
"Controller board removal" on
"Flatbed scanner assembly removal" on
Diagnostic information
Yes
The problem is solved. Go to step 6.
Go to step 7.
The problem is solved. Go to step 8.
326.
The problem is solved. Contact the next level
Yes
Go to step 2.
Go to step 3.
Problem resolved.
Yes
N/A
144
7527
No
Go to step 8.
of support.
No
No issue.
Properly connect the
ribbon cable to JCCD1.
Replace the controller
board. See
"Controller
board removal" on
page
309.
No
N/A