Lexmark CX310 Service Manual page 65

23y paper jam messages
Error code Description
230.xx A single page of media is jammed at the inner door.
Multiple pages of media are jammed at the inner
door.
230.01 The duplex (S1) sensor is obstructed.
230.02 The duplex (S1) sensor was made early.
230.03 The duplex (S1) sensor did not make.
230.06 No media in duplexer.
232.02 The input (S2) sensor was made early while duplexing. Go to
232.03 The input (S2) sensor did not make while duplexing. Go to
232.05 The input (S2) sensor did not break while duplexing. Go to
230.xx Duplex/manual feed sensor (S1) service check
Actions
Step 1
Open the front door to access the jam area, and then remove the jammed
page or pages.
Does this solve the problem?
Step 2
Is the printer setting on a hard, flat surface?
Step 3
Enter Diagnostics Menu.
Turn the printer off, press and hold 3 and 6, turn the printer on, and then
release the buttons when the installed memory and processor speed
displays).
Perform the Base Sensor Test. See
a
Select Base Sensor Test, and press Select.
b
Select S1, and press Select.
c
Install tray 1.
Does the display indicate InputS1‑Media Clear...?
"BASE SENSOR TEST" on page
Diagnostic information
65
Action
Go to "230.xx Duplex/manual feed sensor (S1)
service check" on page
Go to "230.xx Duplex/manual feed sensor (S1)
service check" on page
Go to "230.xx Duplex/manual feed sensor (S1)
service check" on page
Go to "230.xx Duplex/manual feed sensor (S1)
service check" on page
Go to "200.xx Input (S2) sensor service check" on
page 51.
"200.xx Input (S2) sensor service check" on
page 51.
"200.xx Input (S2) sensor service check" on
page 51.
"200.xx Input (S2) sensor service check" on
page 51.
Yes
The problem is solved. Go to step 2.
Go to step 3.
Go to step 4.
203.
7527
65.
65.
65.
65.
No
Make sure the printer is
setting on a level, flat
surface
Go to step 5.