Background Or Toner Fog Check - Lexmark CX310 Service Manual

Actions
Step 1
From the Paper Menu on the printer control panel, check the paper type
and paper weight settings.
Is the paper tray set to the type and weight of paper in the tray?
Step 2
Check for paper with texture or rough finishes.
Are you printing on textured or rough paper?
Step 3
Is the fuser properly installed?
Step 4
Replace the fuser. See "Fuser assembly removal" on page
Does this solve the problem?
Step 5
Replace the LVPS. See "Low‑voltage power supply (LVPS) assembly
removal" on page 253.
Does this fix the problem?

Background or toner fog check

Actions
Step 1
Read the current status of the imaging unit from the customer menus.
To view the status of the photoconductor units:
a
In Ready mode, press Menus
b
Select Reports, and press Select
c
Select Device Statistics, and press Select
It is possible a new imaging unit was installed, but the counter was not
reset.
Has the imaging unit been recently replaced?
Yes
Go to step 2.
Change the textured or
rough paper to plain
paper and print again.
Go to step 4.
The problem is solved. Go to step 5.
287.
The problem is solved. Contact your next level
Yes
Reset the value. To
reset this value:
If this does not fix the
problem, then go to
step 2.
Diagnostic information
39
No
Change the paper type
and weight settings to
match the paper in the
tray.
Go to step 3.
Install the fuser
properly.
of support.
No
Go to step 2.
1
In Ready mode,
press Menus
2
Select Supplies
Menu, and press
Select
3
Select Replace
Supply, and press
Select
4
Select the imaging
unit you want to
change, and press
Select
5
Select Yes, and
press Select
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