Printing the menu settings page
1
From the home screen, navigate to Reports > Menu Settings Page.
2
Print the menu settings page, and then use Scan to E-mail to send it to your next level of support.
D. Collecting information from the user
Ask the user for information about the following:
•
Print job being run
•
Operating system used
•
Print driver used
•
Other information on what was happening when the 9yy error occurred.
900 errors
900 error messages
Error code
900.xx
Description
Unrecoverable RIP software error/illegal
trap.
Diagnostic information
Action
Go to
"900.xx System software error service check"
on page
107.
106
7527