Printronix SL5000 User Manual page 340

Chapter 6
Restore The Printer To Operation
Table 17. LCD Message Troubleshooting (continued)
Displayed Message
Remove Label
RESETTING
PLEASE WAIT
RESTORING
BOOT CODE
RIBBON BROKEN
Reload Ribbon
RIBBON FAULT
Timeout
RIBBON LOAD BAD
Reload Ribbon
340
Can User
Explanation
Correct?
•
Yes A label was
detected at the
front of the printer
by the Label Taken
Sensor. This is the
normal reminder
message when
Peel-Off or Tear-
Off Media Handling
has been selected.
•
A label was
removed, but the
"Remove Label"
message
remained.
•
The incorrect
Media Handling
mode was
selected.
Yes Printer finished loading
the program into flash
memory and is
automatically resetting
itself.
Yes Normal download
initialization message.
Yes Ribbon is broken
between the ribbon
take up spindle and the
printhead.
Yes In the CT emulation
with a coax interface,
the ribbon has not
moved for 10 minutes
after PAUSE was
pressed to clear a
ribbon fault.
Yes Ribbon was incorrectly
loaded on the take-up
or supply spindle.
Solution
1. Remove the label from the
front of the printer to allow
the next label to print.
2. Verify that a front door
assembly is installed on
the printer and that it is
properly closed. Ensure
that no debris is
obstructing the door mirror
or the Label Taken Sensor.
3. In the QUICK SETUP or
MEDIA CONTROL menu,
change Media Handling to
the correct selection.
No action required.
No action required.
Reattach ribbon.
1. Clean the printer.
2. Power off, wait 15
seconds, then power back
on again. If the message
persists, contact your
authorized customer
service representative.
1. Reload the ribbon
correctly. For ribbon
loading instructions, see
page 51.