Printronix SL5000 User Manual page 327

Table 17. LCD Message Troubleshooting (continued)
Displayed Message
ENTER to Stop
ERROR: DC
PROGRAM
NOT VALID
ERROR: DRAM AT
ADDRESS
XXXXXXXX
ERROR: FLASH
DID NOT PROGRAM
ERROR: IPDS needs
300 DPI Head
ERROR: NO DRAM
DETECTED
ERROR: PROGRAM
NEEDS MORE
DRAM
ERROR: PROGRAM
NEEDS MORE
FLASH
Can User
Explanation
Correct?
Yes Normal message when
a test print pattern that
will run continuously
has been enabled.
Yes/No The printer cannot find
the data controller
program or the
validation checksum is
corrupt.
Yes/No The printer found a
defective memory
location.
Yes/No The printer
encountered an error
trying to program flash
memory.
Yes The printer has
detected a 203 DPI
printhead installed with
IPDS software
downloaded. IPDS
software only supports
the 300 DPI printhead.
Yes/No The printer could not
find any DRAM.
Yes/No The program exceeds
the memory limitations
of the printer.
Yes/No The printer requires
more flash memory in
order to run the
downloaded program.
Fault Messages
Solution
Press the ENTER key to stop
printing the test pattern.
Power off the printer for 15
seconds, then power back on.
If the problem persists, contact
your authorized customer
service representative.
Power off the printer for 15
seconds, then power back on.
If the problem persists, contact
your authorized customer
service representative.
Power off the printer for 15
seconds, then power back on.
If the problem persists, contact
your authorized customer
service representative.
Power off the printer and
replace the 203 DPI printhead
with a 300 DPI printhead.
Power off the printer for 15
seconds, then power back on.
If the problem persists, contact
your authorized customer
service representative.
Download a smaller program.
Power off the printer for 15
seconds, then power back on.
If the problem persists, contact
your authorized customer
service representative.
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