Printronix SL5000 User Manual page 321

Table 17. LCD Message Troubleshooting (continued)
Displayed Message
CLEARING
PROGRAM
FROM FLASH
CONTRAST TOO
LOW
Check media
CUTTER FAULT
Jam or Cut Fail
DEACTIVATING
HOST SERIAL
DIAGNOSTICS
PASSED
DIRECT THERMAL
Remove Ribbon
Can User
Explanation
Correct?
Yes Emulation software
successfully loaded
into printer RAM and
the checksum
matched. The old
program is now being
deleted from flash
memory.
Yes Data validation error:
symbol contrast.
Yes 1. Cutter assembly is
not in the closed
position.
2. Cutter option was
not able to
complete a full cut
cycle due to a jam.
3. Cutter PCBA
detected current
overload and
opened circuit
breaker on cutter
PCBA.
Yes Normal message that
displays when you set
Battery Monitor =
Enable in the
BATTERY CONTROL
menu.
Yes The printer passed its
memory and hardware
initialization tests.
Yes This is the normal
reminder message
when you change the
Print Mode setting from
Transfer to Direct in the
QUICK SETUP or
MEDIA CONTROL
menu.
Fault Messages
Solution
No action required.
1. Adjust heat or change
media.
2. Disable symbol contrast
error reports.
1. Place the cutter assembly
in the closed (up) position.
2. Clear obstruction from the
cutter assembly.
3. Insure media thickness is
within specification.
Wait a few minutes for the
cutter circuit breaker to
automatically reset.
Press PAUSE to clear the
fault message and resume
printing.
No action required.
No action required.
1. Remove ribbon from the
ribbon supply and ribbon
take-up spindles in the
printer.
2. If ribbon is required for
printing, change the Print
Mode back to Transfer.
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