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Transmission errors
.1.1
The remote fax machine did not respond to your machine.
T
Call someone at the remote machine.
.1.4
Someone pressed
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STOP
shake (the very first part of the fax communication, when the two
units "agree" on the settings they will share).
.2.1
Either the phone line disconnected during transmission or fax com-
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munication became impossible due to bad phone line conditions.
Re-try the call.
.2.2
The two fax machines were incompatible. Your fax machine sends and
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receives only
-
Group 3 fax communication, the industry standard
ITU
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since the early 1980s.
.2.3
Bad phone line conditions made fax communication impossible.
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Conditions can change rapidly, so try the call again later.
.3.1
During transmission, your machine's bult-in page counter detected a
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possible error in the document feeder.
Carefully put the document back into the feeder and try the call again.
.4.1
The telephone line disconnected during the transmission of a page
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because of excessive modem errors or because the remote unit ran out
of paper. Try the call again.
.4.2
After transmission began, poor line conditions developed.
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Try the call again.
.4.4
Poor line conditions prevented transmission.
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Try the call again.
.5.1,
.5.2
transmission failed.
T
T
ECM
.5.3
Conditions can change rapidly, so Try the call again later.
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at the remote unit in the middle of the hand-
"Check Message" printouts
When your machine detects an error on a fax call, it produces an error printout
headed by the words "Check Message." This printout lists the following information
about the transmission:
• The resulting error code
• A communications error message (see "What error messages can mean," below)
• The phone number of the fax machine with which your machine had attempted
to communicate
What error messages can mean
The error messages on Check Message printouts can mean a variety of things.
Here is a brief summary:
Error message
Check condition of
remote fax.
Repeat transmission.
Line is busy.
Check received documents
Memory full.
Dialing number is not set.
Stopped.
Possible meanings
• Remote machine malfunctioned
• No "handshake" signals from remote fax
• Wrong phone number reached
• Poor phone line conditions
• No "handshake" signals from remote fax
• Document misfeed or miscount
• Unable to reach remote machine after
attempting specified number of redial tries
• Remote machine's line was busy
• Remote machine's line did not answer
• Remote confirmation signal not received
from remote fax
• Poor line conditions caused a poor image
• Remote fax's memory capacity exceeded
• Stored phone number failed to dial properly
• Someone pressed
at the remote fax
STOP
in the middle of the "handshake"
Just in case ...
3.7
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