Error Code Details; Table Of Error Code Details - Canon iR C3380 series Service Manual

Chapter 16
Code
***: Finisher-Z1 ****: Finisher-Y1, Saddle Finisher-Y2
*****: Puncher Unit
E601
E602
E604
E609
E610
E611
E674
E677
E710
E711
E712
E713
E716
E717
E719
E730
E731
E732
E733
E740
E743
E744
E745
E746
E747
E748
E749
E803
E804
E805
E806
E807
E808
E811
E840
E990

16.2 Error Code Details

16.2.1 Table of error code details

/ / / / iR C3380i / iR C3380 / iR C2880i / iR C2880
Code Main Cause/Detail of Detection
***: Finisher-Z1 ****: Finisher-Y1 Saddle Finisher-Y2
*****: Puncher Unit
E001 Abnormality high temperature error of the fixing unit
0000 Detect high temperature by the main thermistor (software).
Software detects that the temperature detected by the main thermistor is abnormally
high (above 255 deg C) for 500 ms continuously.
0003 Detect high temperature by the sub thermistor (software).
Software detects that the temperature detected by the sub thermistor is abnormally high
(above 290 deg C) for 500 ms continuously.
0003 Detect high temperature by the sub thermistor (hardware).
Hardware detects that the temperature detected by the contact type thermistor is
abnormally high (above 230 deg C).
E003 Error in the low temperature of the fixing unit
0000 Detects the temperature detected by the main thermistor is abnormally low (below 120
deg C) for 1 sec continuously after passing 20 sec from turning ON the fixing heater.
16-2
Abnormality of image memory
Hard disk error
The image memory (SDRAM) is faulty/insufficient
Abnormal low temperature of the hard disk
Failure in the hard disk cryptographic key
Error in repeating reboot due to SRAM failure
FAX board communication error
Abnormality of the external controller
IPC initialization error
IPC communication error
Communication error between the ADF and the reader
Communication error between the finisher and the printer
Error in communication with the cassette pedestal and delivery unit 2/3
Communication error with the NE controller
Communication error with the coin vender/card reader
PDL error
UFR PCB error
Reader communication error
Printer communication error
Abnormality of the Ethernet board
DDI communication error
Language file/BootROM error
Token ring board error
Option board error
Main controller PCB error (Image processing ASIC or memory control/communication control ASIC)
Main controller PCB error
Restart in accordance with a change of the product configuration
Door close error
Controller fan error
Fan error
Error in the fan of the machine
Error in the fan of the process cartridge
Error in the low-voltage power circuit (Xerox error)
Error in detecting new parts of the drum unit
Error in the cooling fan of the end
Error in the toner container
Description
T-16-2
Countermeasures
Replace the fixing unit, Replace the main power supply
PCB, Replace the DC controller PCB
To recover from the error: In service mode
COPIER>FUNCTION> CLEAR>ERR
Check the connection of the main thermistor/thermal
switch. Check open circuit of heater. Replace the cover
switch. Replace the fixing unit. Replace the main
power supply PCB. Replace the DC controller PCB.
Clear the error in service mode: COPIER >
FUNCTION > CLEAR > ERR.
0014-6627