Canon iR C3380 series Service Manual page 566

Chapter 17
Entered number
8
9
10
11
12
13
14
15 to 100
2. NETWORK
Sub item
PING
BML-DISP
Operation method 1) Turn the main power switch OFF.
2) Connect the network cable to the copier and turn the main power switch ON.
3) Tell the user's system administrator that copier installation is complete, and have them him/her the network settings.
4) Ask the system administrator to allow you to perform a network connection check, and check the address of the remote host (IP address of the
PC terminal in the user network) to send the PING.
5) Select the COPIER > TEST > NETWORK > PING service mode item, enter the IP address checked in Step 4 on the operation panel's numeric
keypad, and press the OK key.
- If the copier is connected to the network normally, "OK" is displayed (and the procedure is finished).
- If "NG" is displayed, first check the connection of the network cable. If the connection is normal, go to Step 6. If there is a problem with the
network cable's connection, redo the connection and redo Step 5.
6) Select the COPIER > TEST > NETWORK > PING service mode item, enter the loop back address* (127.0.0.1), and press the OK key followed
by the start key.
- If "NG" is displayed, there is a problem with the local TCP/IP settings. Go back to Step 3 and check the settings again.
- If "OK" is displayed, there is no problem with the local TCP/IP settings. However, there could be a problem with the network interface board
(NIC) connection or the NIC itself. Go to Step 7 to check the NIC.
*The loop back address returns the signal in front of the NIC, enabling checking of the local TCP/IP settings.
7) Select the COPIER > TEST > NETWORK > PING service mode item, enter the local host address (local IP address), then press the OK key.
- If "OG" is displayed, there could be a problem with the NIC connection or the NIC itself. In this case, check the NIC connection or replace the
NIC.
- If "OK" is displayed, there is no problem with the local network settings or NIC.
In this case, the problem may be with the user's network environment. Explain the situation to the system administrator, and ask them to deal with
it.
17-82
Description
Checks connection between copier and network (during TCP/IP connection only).
Use this item when checking the connection to the network at time of installation or when there is a network connection
problem.
Switching display of the screen in response to support for BMlinks
Settings
0: Normal system status screen [Factory default/After RAM clear]
1: Screen of device display only
Display I/O
< NETWORK >
PING
Result display (OK/NG)
Description
For development
For development
MCYBk horizontal stripes
For development
YMCBk 64 gradations
For development
Full-color 16 gradations
For development
T-17-65
COPIER>TEST>NETWORK
Function
Adjust Option Test
< 1/1 > < READY >
0 . 0 . 0 . 0
IP address input
+/-
OK
F-17-23
Counter
level.
1
2