Canon iR C3380 series Service Manual page 478

Chapter 16
Cause
The specified Department ID does not exist, or the password has changed.
# 702
The document could not be sent because the memory is full.
# 703
The memory for the image data is full.
# 704
An error occurred while reading address information from the Address Book.
# 705
The send operation was interrupted because the size of the image data is larger
than the Maximum Data Size for Sending set in E-mail/I-Fax Settings in
Communications Settings in System Settings (from the Additional Functions
screen).
# 706
The Address Book is being imported or exported from the Remote UI, or it is
being used by another sending component.
# 711
The inbox memory is full.
# 712
The maximum number of documents is already stored in the inbox.
# 751
The server is not functioning. The network is down (the server is unable to connect
to the network or was disconnected).
# 752
The SMTP server name for e-mail or I-fax is not correct, or the server is not
functioning.
The domain name or e-mail address may not be set. The network is down.
# 753
A TCP/IP error occurred while sending an e-mail message. (Socket, Select error,
etc.)
# 754
The server is not functioning or the network is down.
The destination setting is not correct.
# 755
You cannot send jobs because TCP/IP is not functioning correctly.
The IP address is not set.
When the machine was turned ON, an IP address was not assigned to the machine
by the DHCP, RARP, or BOOTP server.
# 756
NetWare in NetWare Settings in Network Settings in System Settings (from the
Additional Functions screen) is set to 'Off'.
# 801
A timeout error occurred while the machine was communicating with the SMTP
server to send an e-mail message or send/receive an I-fax.
The SMTP server returned an error while trying to connect. The destination is not
correct. An error occurred on the server side during transmission to a file server.
You are sending a file to a destination to which you have no write permission.
When the machine tried to send a file to the server, a file with the same name
already exists on the FTP server and that file cannot be overwritten.
When the machine tried to send a file to the server, either the folder name is
incorrectly specified or the password is incorrect.
# 802
The name of the SMTP Server in E-mail/I-Fax settings in Network Settings in
System Settings (from the Additional Functions screen) is incorrect. The DNS
server name in DNS Server Settings in TCP/IP Settings in Network Settings in
System Settings (from the Additional Functions screen) is incorrect. Connection
to the DNS server failed.
# 803
The connection was interrupted due to reasons on the recipient's side before all of
the pages could be sent.
# 804
Unable to match the specified directory name when sending data to a file server. Check the destination.
You have no permission to access the folder.
# 806
16-16
Remedy
Enter the correct Department ID or password using 0-9 (numeric keys) on the
control panel, and try sending again.
1. Wait a few moments, and try again after the other send jobs are complete.
2. Do not send the document to too many recipients at the same time. Send the
document to a smaller number of recipients each time.
1. Wait a few moments, and try again after the other send jobs are complete.
2. Erase documents stored in inboxes. If the machine still does not operate
normally, turn the main power OFF, and then back ON again.
Check the address settings. If the machine still does not operate normally, turn the
main power OFF, and then back ON again.
Change the Maximum Data Size for Sending setting in E-mail/I-Fax Settings in
Communications Settings in System Settings (from the Additional Functions
screen). Select a lower resolution, or if you are using I-fax, decrease the number
of pages containing images that you are sending each time, so that you do not
exceed the Maximum Data Size for Sending limit.
Wait until the Address Book import/export function from the Remote UI or the
other sending component is complete, and try sending again.
Erase the unnecessary documents stored in the inbox.
Erase the unnecessary documents stored in the inbox.
Check the recipient's address.
Check that the network is up.
Check the SMTP Server name and E-mail Address in E-mail/I-Fax in Network
Settings in System Settings (from the Additional Functions screen).
Check that the SMTP server is operating properly.
Check the network status.
Check the network cables and connectors. If the machine still does not operate
normally, turn the main power OFF, and then back ON again.
Check the server and network.
Check the destination's address settings.
Check TCP/IP Settings in Network Settings in System Settings (from the
Additional Functions screen).
Check TCP/IP Settings in Network Settings in System Settings (from the
Additional Functions screen).
Check TCP/IP Settings in Network Settings in System Settings (from the
Additional Functions screen).
Turn NetWare to 'On'.
1. Check that the SMTP server is functioning normally.
2. Check the network status.
1. Check that the SMTP server is functioning normally.
2. Check the network status.
3. Check the destination setting.
4. Check the status and setting of the file server.
Check the destination setting.
Change the setting on the file server to enable the file to be overwritten.
Check the destination setting.
Check the name of the SMTP Server in E-mail/I-Fax and DNS Server Settings in
TCP/IP Settings in Network Settings in System Settings (from the Additional
Functions screen).
Check that the DNS server is functioning normally.
Try sending again.
Change the setting on the server to enable access to the folder.