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MF269dw / MF267dw / MF264dw
User's Guide
USRMA-3285-00 2018-07 en
Copyright CANON INC. 2018

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Table of Contents

   Summary of Contents for Canon MF269dw

  • Page 1 MF269dw / MF267dw / MF264dw User's Guide USRMA-3285-00 2018-07 en Copyright CANON INC. 2018...
  • Page 2: Table Of Contents

    Contents Setting Up ................................3 ................................. 4 Main Functions ..........................5 Preparations Required Before Use ..........................7 Preventing Unauthorized Access ..........................9 Setting Up Using the Setup Guide ............................. 11 Setting the Date/Time ........................14 Setting Up the Network Environment ........................
  • Page 3 ....................... 86 Setting a Shared Folder as a Save Location Basic Operations ............................91 ............................94 Parts and Their Functions ................................95 Front Side ................................97 Back Side ................................98 Interior ................................99 Feeder ............................100 Multi-Purpose Tray ................................101 Drawer ...............................
  • Page 4 .............................. 177 Canceling Copies ......................... 179 Checking the Copying Status and Log ........................180 Enhancing and Adjusting Copy Quality ......................181 Selecting the Type of Original for Copying ...................... 182 Adjusting Sharpness for Copying (Sharpness) ............................184 Useful Copy Functions ..................
  • Page 5 ..............256 Recalling Previously Used Settings for Sending/Saving (Recall Settings) ..........................258 Specifying E-Mail Settings ......................260 Using Your Computer to Scan (Remote Scan) ......................261 Scanning Documents from an Application ............................263 Using ScanGear MF Linking with Mobile Devices ......................
  • Page 6 ......................343 Setting Up Menu Options from Remote UI ......................346 Registering Destinations from Remote UI ....................... 350 Saving/Loading Address Book from Remote UI ..............352 Importing/Exporting Address Book Data with the Supplied Software ............................354 Updating the Firmware ............................... 357 Initializing Settings Setting Menu List ............................
  • Page 7 ............................. 490 Paper Is Fed Incorrectly ..............491 A Message or a Number Starting with "#" (an Error Code) Is Displayed ........................492 Countermeasures for Each Message ........................ 505 Countermeasures for Each Error Code .............................. 511 Clearing Paper Jams ........................... 512 Paper Jams in the Feeder ...........................
  • Page 8 Setting Up Setting Up Setting Up ................................3 ..............................4 Main Functions ........................5 Preparations Required Before Use .......................... 7 Preventing Unauthorized Access ........................9 Setting Up Using the Setup Guide ............................11 Setting the Date/Time ....................... 14 Setting Up the Network Environment ......................
  • Page 9 Setting Up ........................74 Connecting the Telephone Line ........................... 76 Configuring Scan Settings ....................77 Preparing to Use the Machine as a Scanner ......................78 Procedure for Setting to Send E-Mail ......................79 Configuring Basic E-Mail Settings .................... 82 Configuring E-Mail Communication Settings ................
  • Page 10: Setting Up

    Setting Up Setting Up 2KUS-000 Before using the functions of the machine, the environmental conditions must be set in advance. To begin with, check the sequences of flow required to complete the setup, and then perform the actual settings. Preparations Required Before Use(P.
  • Page 11: Main Functions

    Handset Optional Optional ● For the available driver types, see the CD-ROM/DVD-ROM supplied with the machine, or see the Canon website (http://www.canon.com/). ● In the User's Guide, when operations differ depending on screens, distinctions are highlighted with the different descriptions: "Touch Panel Model" and "5 Lines LCD Model".
  • Page 12: Preparations Required Before Use

    Setting Up Preparations Required Before Use 2KUS-002 Set up the machine following steps 1 to 5 in order. For more information about a particular step, click on the link to go to the corresponding section. In addition, to use the machine safely, also check Preventing Unauthorized Access(P.
  • Page 13 Setting Up Setting from the Remote UI ● When the network environment settings are complete, you can efficiently set the machine from a computer using Remote UI. Starting Remote UI(P. 334)
  • Page 14: Preventing Unauthorized Access

    Setting Up Preventing Unauthorized Access 2KUS-003 This section describes the security measures on how to prevent unauthorized access from the external network. This is a must-read for all users and administrators before using this machine, other printers, and multifunction machines connected to the network.
  • Page 15 IP address of the external network. The function installed to a Canon printer/multifunction machine enables you to set up the IP address filter. For information on how to set up an IP address filter, see Specifying IP Addresses for Firewall Settings(P.
  • Page 16: Setting Up Using The Setup Guide

    Setting Up Setting Up Using the Setup Guide 2KUS-004 When the machine is turned on ( Turning ON the Machine(P. 107) ) for the first time, the Setup Guide starts up to assist you to configure the initial settings of the machine by following the on-screen guidance. In the Setup Guide, the setting screens are displayed in the following order.
  • Page 17 Setting Up Configure the settings to connect to the network using the wireless LAN. Select <Yes>. ● Select <No> to finish the Setup Guide without configuring the wireless LAN settings. Read the displayed message, and press <Close> ( Select <OK>. Select the setting method.
  • Page 18: Setting The Date/time

    Setting Up Setting the Date/Time 2KUS-005 Set the date and time for the machine. The date and time are used as the reference for the functions specifying the time, therefore, they need to be set accurately. Setting the Time Zone(P. 11) Setting the Current Date and Time(P.
  • Page 19 Setting Up Touch Panel Model Select <Menu> in the Home screen. 5 Lines LCD Model Press Select <Timer Settings> <Date/Time Settings> <Current Date/Time Settings>. Enter the date and time. Touch Panel Model Tap < > or < > to move the cursor, and enter the date and time using the numeric keys. Tap < >...
  • Page 20 Setting Up Select <Off> or <On> in <Daylight Saving Time>. ● When you select <On>, proceed to step 4. Set the month and day for the start date, and then select <Apply>. ● To set the day, specify "what day of which week." Set the month and day for the end date, and then select <Apply>.
  • Page 21: Setting Up The Network Environment

    Setting Up Setting Up the Network Environment 2KUS-006 When connecting the machine to a wired or wireless local area network (LAN), you need to set an IP address unique to the selected network. Select "wired" or "wireless" depending on your communication environment and networking devices.
  • Page 22 Setting Up ● To connect to an IEEE 802.1X network, see Configuring IEEE 802.1X Authentication Settings(P. 317) . Select wired or wireless LAN. Selecting Wired LAN or Wireless LAN(P. 16) Connect to a wired or wireless LAN. ● Proceed to the section that corresponds to the setting you selected in step 2. Connecting to a Wired LAN(P.
  • Page 23: Selecting Wired Lan Or Wireless Lan

    Setting Up Selecting Wired LAN or Wireless LAN 2KUS-007 After you decide on wired or wireless LAN to connect the machine to the computer, select wired LAN or wireless LAN using the operation panel. Note that if you change the setting from <Wired LAN> to <Wireless LAN> or vice versa, you will need to uninstall the drivers installed on your computer and then reinstall them.
  • Page 24: Connecting To A Wired Lan

    Setting Up Connecting to a Wired LAN 2KUS-008 Connect the machine to a computer via a router. Use a LAN cable to connect the machine to the router. Connect a LAN cable. ● Connect the machine to a router by using a LAN cable. ●...
  • Page 25: Connecting To A Wireless Lan

    Setting Up Connecting to a Wireless LAN 2KUS-009 Wireless routers (or access points) connect the machine to a computer via radio waves. If your wireless router is equipped with Wi-Fi Protected Setup (WPS), configuring your network is automatic and easy. If your networking devices do not support automatic configuration, or if you want to specify authentication and encryption settings in detail, you need to manually set up the connection.
  • Page 26 Setting Up ◼ PIN Code Mode Some WPS routers do not support the push button mode. If WPS PIN code mode is mentioned on the package or in the instruction manuals of your networking device, set up the connection by entering the PIN code. Setting Up Connection Using WPS PIN Code Mode(P.
  • Page 27: Setting Up Connection Using Wps Push Button Mode

    Setting Up Setting Up Connection Using WPS Push Button Mode 2KUS-00A If your wireless router supports WPS push button mode, you can easily set up a connection with a WPS button. ● How to operate the wireless router may vary on each device. See the instruction manuals for your networking device for help.
  • Page 28 Setting Up If an error message is displayed during setup ● Select <Close> and return to step 5. Wait until message <Connected.> is displayed. ➠ Wait several minutes until the IP address and other items are set automatically. Signal strength ●...
  • Page 29: Setting Up Connection Using Wps Pin Code Mode

    Setting Up Setting Up Connection Using WPS PIN Code Mode 2KUS-00C If your wireless router supports WPS PIN code mode, generate a PIN code with the machine and register the code to the networking device. ● How to operate the wireless router may vary on each device. See the instruction manuals for your networking device for help.
  • Page 30 Setting Up ➠ The PIN code is generated and shown on the display. From a Computer Register the generated PIN code to the wireless router. ● Register the PIN code on the setup screen displayed in step 1. ● The PIN code must be registered within 10 minutes after selecting <Yes> in step 7. If an error message is displayed during setup ●...
  • Page 31: Setting Up Connection By Selecting A Wireless Router

    Setting Up Setting Up Connection by Selecting a Wireless Router 2KUS-00E You can search the wireless routers (or access points) available for connection and select one from the display of the machine. For the network key, enter a WEP key or PSK. Before selecting a wireless router, check and write down the required setup information, including the SSID and network key ( Checking the SSID and Network Key(P.
  • Page 32 Setting Up Select a wireless LAN router. ● Select the router whose SSID matches the one that you have written down. If your wireless router is not found ● Check whether the machine is properly installed and ready to connect to the network. Installation/ Settings Problems(P.
  • Page 33 Setting Up If the IP address of the machine has changed ● In a DHCP environment, the IP address of the machine may be changed automatically. If this happens, the connection is maintained as long as the machine and the computer belong to the same subnet. LINKS Connecting to a Wireless LAN(P.
  • Page 34: Setting Up Connection By Specifying Detailed Settings

    Setting Up Setting Up Connection by Specifying Detailed Settings 2KUS-00F If you want to specify the security settings in detail or cannot establish the wireless connection using the other procedures, manually enter all the required information for the wireless LAN connection. Before specifying detailed settings, check and write down the required information, including the SSID, network key, and wireless security protocols.
  • Page 35 Setting Up Using WEP Select <WEP>. Select an authentication method. <Open System> Sets open system authentication, which is also called "open authentication." <Shared Key> Uses the WEP key as a password. When <Open System> is selected ● When connecting to a wireless LAN, the machine experiences an authentication error if the shared key authentication is set on the wireless router.
  • Page 36 Setting Up Enter the network key that you have written down. ● Enter the network key, and select <Apply>. Select <Yes>. If an error message is displayed during setup ● Select <Close>, check whether the specified settings are correct, and return to step 5. Wait until message <Connected.>...
  • Page 37: Checking The Ssid And Network Key

    Setting Up Checking the SSID and Network Key 2KUS-00H When manually setting up a wireless connection, you need to specify the SSID and network key of your wireless router. The SSID and network key may be indicated on these networking devices. Check your devices and write down the necessary information before setting up the connection.
  • Page 38: Setting Ip Addresses

    Setting Up Setting IP Addresses 2KUS-00J Connecting the machine to a network requires a unique network IP address. Two versions of IP addresses are available: IPv4 and IPv6. Configure these settings depending on the network environment. To use IPv6 addresses, you need to properly configure the IPv4 address settings.
  • Page 39: Setting Ipv4 Address

    Setting Up Setting IPv4 Address 2KUS-00K The machine's IPv4 address can be either assigned automatically by a dynamic IP addressing protocol, such as DHCP, or entered manually. When connecting the machine to a wired LAN, make sure that the connectors of the LAN cable are firmly inserted into the ports ( Connecting to a Wired LAN(P.
  • Page 40 Setting Up Automatically assigning an IP address Select <Auto Acquire>. Select the protocol. ● Select <Select Protocol> <DHCP>. If you do not want to use DHCP/BOOTP/RARP to assign an IP address ● Select <Off>. If you select <DHCP> when these services are unavailable, the machine will waste time and communication resources searching the network for these services.
  • Page 41 Setting Up Touch Panel Model Select <Menu> in the Home screen. 5 Lines LCD Model Press Select <Network Settings>. ● If the screen for entering a PIN appears, enter the correct PIN. Setting the System Manager PIN(P. 292) Select <TCP/IP Settings> <IPv4 Settings>...
  • Page 42: Setting Ipv6 Addresses

    Setting Up Setting IPv6 Addresses 2KUS-00L The IPv6 addresses of the machine can be configured via the Remote UI. Before setting IPv6 addresses, check the IPv4 address settings ( Viewing IPv4 Settings(P. 38) ). You need to set the correct IPv4 settings to use IPv6 addresses. Note that the scan function that uses the scanner driver or MF Scan Utility is not available in an IPv6 environment.
  • Page 43 Setting Up [Use IPv6] Select the check box to enable IPv6 on the machine. When not using IPv6, clear the check box. [Use Stateless Address] Select the check box when using a stateless address. When not using a stateless address, clear the check box. [Use Manual Address] When you want to manually enter an IPv6 address, select the check box and enter the IP address, prefix length, and default router address in the corresponding text boxes.
  • Page 44 Setting Up When you have changed the IP address after installing the printer driver ● You need to add a new port. Configuring Printer Ports(P. 45) LINKS Setting IPv4 Address(P. 32) Viewing Network Settings(P. 38)
  • Page 45: Viewing Network Settings

    Setting Up Viewing Network Settings 2KUS-00R Viewing IPv4 Settings(P. 38) Viewing IPv6 Settings(P. 38) Viewing Direct Connection Information(P. 38) Viewing the MAC Address for Wired LAN(P. 38) Viewing the MAC Address and Information for Wireless LAN(P. 39) ● The IP address is not correctly configured if it is displayed as "0.0.0.0". ●...
  • Page 46 Setting Up 5 Lines LCD Model Press Select <Network Settings>. ● If the screen for entering a PIN appears, enter the correct PIN. Setting the System Manager PIN(P. 292) Select <Ethernet Driver Settings>. ➠ MAC address is displayed. Viewing the MAC Address and Information for Wireless LAN Display the <Menu>...
  • Page 47 Setting Up Viewing security information ● To view WEP and WPA/WPA2-PSK information, use the following procedure. <Security Settings> Select the displayed security protocol Select the setting to view Viewing from the <Status Monitor> screen ● <Wireless LAN Status> and <Latest Error Information> can be viewed from <Network Information>...
  • Page 48: Configuring Settings For Communication With A Computer

    Setting Up Configuring Settings for Communication with a Computer 2KUS-00S Specify the protocol and port when operating the machine from a computer via the network. Before configuring the machine for printing from a computer, perform the basic setup procedures. For more information, see the manuals for the relevant drivers on the online manual website.
  • Page 49: Configuring Printing Protocols And Wsd Functions

    Setting Up Configuring Printing Protocols and WSD Functions 2KUS-00U Configure the protocols that are used for printing documents from a networked computer. ● For more information about the basic operations to be performed when setting the machine from the Remote UI, see Setting Up Menu Options from Remote UI(P.
  • Page 50 Setting Up [Use WSD Printing] Select the check box to print via WSD. When not using WSD printing, clear the check box. [Use WSD Browsing] Select the check box to obtain information about the machine from a computer via WSD. This check box is automatically selected when the [Use WSD Printing] check box is selected.
  • Page 51 Setting Up LINKS Configuring Printer Ports(P. 45)
  • Page 52: Configuring Printer Ports

    IPv4 environment, you should normally select this type of port. ● You can add an MFNP port only when you installed the driver from the provided CD-ROM/DVD-ROM, or when you downloaded and installed the printer driver or the fax driver from the Canon website.
  • Page 53 Adding an MFNP port Click [Add Port]. Select [Canon MFNP Port] in [Available port types] and click [New Port]. Select [Auto Detect] and select the machine when it is detected, and then click [Next]. If the machine is not detected ●...
  • Page 54 Setting Up ● When the next screen is displayed, follow the instructions on the screen. When you select the [Device Type], select [Canon Network Printing Device with P9100] under [Standard]. Click [Finish]. Click [Close]. Changing the port type or number...
  • Page 55 Setting Up ● If you selected [Raw], change the [Port Number]. ● If you selected [LPR], enter "lp" in [Queue Name]. Click [OK]. Click [Close]. LINKS Setting Up Print Server(P. 49)
  • Page 56: Setting Up Print Server

    Setting Up Setting Up Print Server 2KUS-00X With a print server, you can reduce the load on the computer that you print from. The print server also makes it possible to install the drivers on each computer over the network, which saves you the trouble of installing the drivers on each computer by using the provided CD-ROM/DVD-ROM.
  • Page 57 Setting Up ● Select additional drivers from the following, according to the operating system of the print server. Print server Select the check box for 32-bit operating systems [x64] 64-bit operating systems [x86] under [Processor] ● If you do not know whether your Windows operating system is a 32-bit or 64-bit version, see Checking the Bit Architecture(P.
  • Page 58 Setting Up Printing from a Computer(P. 223)
  • Page 59: Configuring The Machine For Your Network Environment

    Setting Up Configuring the Machine for Your Network Environment 2KUS-00Y The configuration of a network varies depending on the purpose of the network. The machine has been designed to be compatible with as many network configurations as possible, and it is equipped with a variety of technologies. Consult your Network Administrator and set a configuration to suit your network environment.
  • Page 60: Configuring Ethernet Settings

    Setting Up Configuring Ethernet Settings 2KUS-010 Ethernet is a standard for communicating data in a local area network (LAN). You can set the communication mode and the Ethernet type. In general, the machine can be used without changing the defaults ( <Ethernet Driver Settings>(P.
  • Page 61 Setting Up <Half Duplex> Alternately sends and receives communication data. Select when the machine is connected to a networking device using half duplex. <Full Duplex> Simultaneously sends and receives communication data. Use this setting for most environments. <Ethernet Type> select the Ethernet type. Select <Apply>.
  • Page 62: Changing The Maximum Transmission Unit

    Setting Up Changing the Maximum Transmission Unit 2KUS-011 In most Ethernet networks, the maximum size of a packet that can be sent is 1500 bytes. A packet refers to a chunk of data into which the original data is divided before being sent. The maximum transmission unit (MTU) may vary on each network.
  • Page 63: Setting A Wait Time For Connecting To A Network

    Setting Up Setting a Wait Time for Connecting to a Network 2KUS-012 When a network is designed to enjoy redundant connectivity with multiple switching hubs or bridges, it must have a mechanism to prevent packets from looping. One effective solution is to define the role of each switch port. However, communication may still be disrupted for several tens of seconds immediately after you change the way that network devices are connected, or if you add a new device.
  • Page 64: Configuring Dns

    Setting Up Configuring DNS 2KUS-013 DNS (Domain Name System) provides a service for name resolution that associates a host (or domain) name with an IP address. Configure the DNS, mDNS, or DHCP option settings as necessary. Note that the procedures for configuring DNS are different for IPv4 and IPv6.
  • Page 65 Setting Up [Primary DNS Server Address] Enter the IP address of a DNS server. [Secondary DNS Server Address] Enter the IP address of a secondary DNS server, if any. [Host Name] Enter alphanumeric characters for the host name of the machine that is to be registered to the DNS server.
  • Page 66 Setting Up [DNS Settings] [Primary DNS Server Address] Enter the IP address of a DNS server. Addresses that start with "ff" (or multicast address) cannot be entered. [Secondary DNS Server Address] Enter the IP address of a secondary DNS server, if any. Addresses that start with "ff" (or multicast address) cannot be entered.
  • Page 67 Setting Up LINKS Setting IPv4 Address(P. 32) Setting IPv6 Addresses(P. 35) Viewing Network Settings(P. 38)
  • Page 68: Configuring Smb

    Setting Up Configuring SMB 2KUS-014 Server Message Block (SMB) is a protocol for sharing resources, such as files and printers, with more than one device in a network. The machine uses SMB to store scanned documents into a shared folder. Depending on your network, you may have to set the NetBIOS name and workgroup name.
  • Page 69 Setting Up Enter alphanumeric characters for the NetBIOS name of the machine. [Workgroup Name] Enter alphanumeric characters for the name of the workgroup that the machine belongs to. Click [OK].
  • Page 70: Monitoring And Controlling The Machine With Snmp

    Setting Up Monitoring and Controlling the Machine with SNMP 2KUS-015 Simple Network Management Protocol (SNMP) is a protocol for monitoring and controlling communication devices in a network by using Management Information Base (MIB). The machine supports SNMPv1 and security-enhanced SNMPv3. You can check the status of the machine from a computer when you print documents or use the Remote UI. You can enable either SNMPv1 or SNMPv3, or both at the same time.
  • Page 71 Permits only viewing the values of MIB objects. [Use Dedicated Community] Dedicated Community is a preset community, intended exclusively for Administrators using Canon software. Select the check box to use Dedicated Community, and specify [MIB Access Permission]. If you do not need to use Dedicated Community, clear the check box.
  • Page 72 Setting Up [Use SNMPv3] Select the check box to enable SNMPv3. You can specify the rest of SNMPv3 settings only when this check box is selected. [Enable User] Select the check box to enable [User Settings 1]/[User Settings 2]/[User Settings 3]. To disable user settings, clear the corresponding check box.
  • Page 73 Setting Up ● With SNMP, the printer management information, such as printing protocols and printer ports, can be monitored and obtained regularly from a computer on the network. [Acquire Printer Management Information from Host] Select the check box to enable monitoring of the printer management information of the machine via SNMP. To disable monitoring of the printer management information, clear the check box.
  • Page 74: Configuring Sntp

    Setting Up Configuring SNTP 2KUS-016 Simple Network Time Protocol (SNTP) enables you to adjust the system clock by using the time server on the network. If SNTP is used, the time server is checked at the specified intervals; therefore, the correct time can always be maintained.
  • Page 75 Setting Up Testing communication with the NTP/SNTP server ● You can view communication status with the registered server by clicking [Settings/Registration] [Network Settings] [TCP/IP Settings] [Check NTP Server] in [SNTP Settings]. If a proper connection has been established, the result is displayed as shown below. Note that this operation does not adjust the system clock.
  • Page 76: Installing Drivers

    You can download drivers and software you are going to use from the Canon website (http:// www.canon.com/). ● When new versions of drivers and software become available, they will be uploaded to the Canon website. You can download them as necessary after checking their system requirements. ●...
  • Page 77: Configuring Initial Settings For Fax Functions

    Setting Up Configuring Initial Settings for Fax Functions 2KUS-018 Follow steps 1 to 4 described below to configure the fax settings. First, determine which receive mode best suits your intended use, and then follow the on-screen instructions to configure the settings. For more information about a particular step, click on the link to go to the corresponding section.
  • Page 78: Deciding Which Fax Receive Mode To Use

    Setting Up Deciding Which Fax Receive Mode to Use 2KUS-019 Before configuring the fax settings, determine which receive mode best suits your intended use. Intended use Receive mode Use fax only/Never use telephone <Auto> This setting is for when you want to use the machine exclusively for receiving faxes, and you do not want to use the telephone or optional handset.
  • Page 79: Registering The Fax Number And Unit Name

    Setting Up Registering the Fax Number and Unit Name 2KUS-01A Register the fax number and unit name of your machine. This information is printed at the top of each page sent from the machine. Select <Menu> in the Home screen. Home Screen(P.
  • Page 80: Selecting The Receive Mode

    Setting Up Selecting the Receive Mode 2KUS-01C Select the receive mode that suits your intended use beforehand ( Deciding Which Fax Receive Mode to Use(P. 71) ). Select <Next>. Select the receive mode. ● Select <Yes> or <No> to select the receive mode for the operations you intend to carry out. ●...
  • Page 81: Connecting The Telephone Line

    Setting Up Connecting the Telephone Line 2KUS-01E Connect the telephone line to the machine. Select <Next>. ● One of the screens shown here is displayed after the receive mode has been set. Selecting the Receive Mode(P. 73) Connect the telephone line to the machine. ●...
  • Page 82 Setting Up If the machine does not automatically set the type of telephone line Follow the procedure below to set the type of telephone line. If you are not sure of the type of phone line you are using, contact your local telephone company. <Select Line Type> may not be available depending on the country where you are using the machine.
  • Page 83: Configuring Scan Settings

    Setting Up Configuring Scan Settings 2KUS-01F To send scanned originals directly by e-mail or save them to shared folders, you need to configure the network. The Send Function Setting Tool, an application that is included with the machine, will assist you with the required setup. Set the necessary configuration depending on your purpose and network environment.
  • Page 84: Preparing To Use The Machine As A Scanner

    Setting Up Preparing to Use the Machine as a Scanner 2KUS-01H To use this machine as a scanner, you must complete preparations in advance, including installation of software to a computer. For more information, see the manuals for the relevant drivers on the online manual website. In Windows, when connecting this machine to a computer via a wireless or wired LAN, you need to register this machine in "MF Network Scanner Selector"...
  • Page 85: Procedure For Setting To Send E-mail

    Setting Up Procedure for Setting to Send E-Mail 2KUS-01J Before configuring the machine for scanning to e-mail, check the setup flow shown below. Make sure that the machine and the computer are correctly connected. Connecting to a Wireless LAN(P. 18) Connecting to a Wired LAN(P.
  • Page 86: Configuring Basic E-mail Settings

    Setting Up Configuring Basic E-Mail Settings 2KUS-01K This section describes how to configure the e-mail settings by using the Send Function Setting Tool. With the Send Function Setting Tool, you can also register e-mail addresses to the Address Book. ● The Send Function Setting Tool helps you configure the basic settings for sending e-mails.
  • Page 87 Setting Up If the machine is not displayed in [Device List] ● Click [Search Again]. If the problem persists, click [Search by IP Address], enter the IP address of the machine, and then click [OK]. Confirm the settings and click [OK]. Click [Start].
  • Page 88 Setting Up With the Send Function Setting Tool, you can register an e-mail address into <One-Touch> in the Address Book. Select a number from the drop-down list. [Name for One-touch Speed Dial Number] Enter the name for identifying the destination to be registered. Set a name that will be easy for you to find later in the Address Book.
  • Page 89: Configuring E-mail Communication Settings

    Setting Up Configuring E-Mail Communication Settings 2KUS-01L Use the Remote UI to configure the detailed send settings, such as the settings for POP authentication and encryption of communication before you send e-mail. Contact your provider or network administrator for the required settings. ●...
  • Page 90 Setting Up Configuring Pop Authentication before Sending POP before SMTP authentication prevents unauthorized users from using e-mail by performing user authentication on the POP3 server. [Use POP Authentication Before Sending] To use the POP3 server for authentication before you send e-mail, select the check box. [Use APOP Authentication] Select the check box to use APOP to encrypt the password during the authentication process.
  • Page 91 Setting Up [Use TLS for SMTP] Select the check box to use TLS for encrypting communication with the SMTP server. Select the check box for [Verify Certificate] or [Add CN to Verification Items] depending on your needs. [Use TLS for POP] Select the check box to encrypt communication with the POP3 server using TLS.
  • Page 92: Procedure For Setting A Shared Folder As A Save Location

    Setting Up Procedure for Setting a Shared Folder as a Save Location 2KUS-01R Before configuring the machine for scanning to shared folders, check the setup flow shown below. Make sure that the machine and the computer are correctly connected. Connecting to a Wireless LAN(P. 18) Connecting to a Wired LAN(P.
  • Page 93: Setting A Shared Folder As A Save Location

    Setting Up Setting a Shared Folder as a Save Location 2KUS-01S The feature of scanning to shared folders is also called "Scan to SMB" because the feature uses Server Message Block (SMB), a Windows-specific technology. SMB is a protocol for sharing resources, such as files and printers, with more than one device in a network ( Configuring SMB(P.
  • Page 94 Setting Up If the machine is not displayed in [Device List] ● Click [Search Again]. If the problem persists, click [Search by IP Address], enter the IP address of the machine, and then click [OK]. Confirm the settings and click [OK]. Click [Start].
  • Page 95 Setting Up With the Send Function Setting Tool, you can register a shared folder for saving scanned documents into <One-Touch> in the Address Book. Select a number from the drop-down list. [Name for One-touch Speed Dial Number] Enter the name for identifying the destination to be registered. Set a name that will be easy for you to find later in the Address Book.
  • Page 96 Basic Operations Basic Operations Basic Operations ............................... 91 ........................... 94 Parts and Their Functions ............................... 95 Front Side ................................ 97 Back Side ................................98 Interior ................................99 Feeder ............................100 Multi-Purpose Tray ................................. 101 Drawer ............................102 Operation Panel ........................... 107 Turning ON the Machine ..........................
  • Page 97 Basic Operations ............................159 Entering Sleep Mode ..........................161 Registering Destinations ....................163 Registering Destinations in the Address Book ....................165 Registering Destinations for One-Touch Dial ..................167 Registering Multiple Destinations as a Group ..............169 Editing the Registered Destinations in the Address Book...
  • Page 98: Basic Operations

    Basic Operations Basic Operations 2KUS-01U This chapter describes basic operations, such as how to use the operation panel or how to load the paper, that are frequently performed to use the functions of the machine. ◼ Parts and Their Functions This section describes the exterior and interior parts of the machine and their functions, as well as how to use the keys on the operation panel and how to view the display.
  • Page 99 Basic Operations ◼ Loading Paper This section describes how to load the paper into the drawer. Loading Paper(P. 132) ◼ Customizing the Display This section describes how to rearrange buttons or create shortcut buttons in order to make it easier to use screens shown in the display.
  • Page 100 Basic Operations ◼ Registering Destinations This section describes how to register destinations for sending faxes or scanned documents. Registering Destinations(P. 161)
  • Page 101: Parts And Their Functions

    Basic Operations Parts and Their Functions 2KUS-01W This section describes the parts of the machine (exterior, front and back side, and interior) and how they function. In addition to describing the parts of the machine used for such basic operations as loading paper and replacing the toner cartridges, etc., this section also describes the keys on the operation panel and display.
  • Page 102: Front Side

    Basic Operations Front Side 2KUS-01X Feeder Automatically feeds originals into the machine for scanning. When two or more sheets of original are loaded in the feeder, originals can be scanned continuously. Feeder(P. 99) Operation panel The operation panel consists of keys such as Stop key, a display, and status indicators. You can perform all the operations and specify settings from the operation panel.
  • Page 103 Basic Operations Front cover Open the front cover when replacing toner cartridge or drum cartridge. Procedure for Replacing the Toner Cartridge(P. 445) Platen glass When scanning books, originals of heavy or thin paper and other originals that cannot be scanned using the feeder, place them on the platen glass.
  • Page 104: Back Side

    Basic Operations Back Side 2KUS-01Y Back cover Open the back cover when clearing paper jams. Clearing Paper Jams(P. 511) Rating label The label shows the serial number, which is needed when making inquiries about the machine. When a Problem Cannot Be Solved(P. 519) USB port Connect a USB cable when connecting the machine and a computer.
  • Page 105: Interior

    Basic Operations Interior 2KUS-020 Operation panel Lift this panel to replace the toner cartridge, etc., or clear paper jams. Replacing the Toner Cartridge(P. 444) Replacing the Drum Cartridge(P. 448) Paper Jams inside the Machine(P. 515) Toner cover Open this cover to replace the toner cartridge, etc., or clear paper jams. Replacing the Toner Cartridge(P.
  • Page 106: Feeder

    Basic Operations Feeder 2KUS-021 Slide guides Adjust these guides to match the width of original. Feeder cover Open when clearing paper jams. Paper Jams in the Feeder(P. 512) Original supply tray Automatically feeds originals into the machine for scanning. When two or more sheets of original are loaded in the feeder, originals can be scanned continuously.
  • Page 107: Multi-purpose Tray

    Basic Operations Multi-Purpose Tray 2KUS-022 Multi-Purpose Tray Lower the multi-purpose tray when loading paper. Paper guides Adjust the paper guides to exactly the width of the loaded paper to ensure that paper is fed straight into the machine. LINKS Loading Paper in the Multi-Purpose Tray(P. 138)
  • Page 108: Drawer

    Basic Operations Drawer 2KUS-023 Paper guides Adjust the paper guides to exactly the size of the loaded paper to ensure that paper is fed straight into the machine. LINKS Loading Paper in the Drawer(P. 134)
  • Page 109: Operation Panel

    Basic Operations Operation Panel 2KUS-024 Operation Panel of Touch Panel Model(P. 102) Operation Panel of 5 Lines LCD Model(P. 104) Operation Panel of Touch Panel Model Home key Press to display the Home screen, which provides access to the setting menu and functions such as copy and scan.
  • Page 110 Basic Operations Basic Screens(P. 110) Basic Operation(P. 118) Reset key Press to cancel the settings and restore the previously specified settings. Clear key Press to delete the entered numbers and text. Back key Press to return to the previous screen. If you press this key when specifying settings, for example, the settings are not applied and the display returns to the previous screen.
  • Page 111 Basic Operations [*] key Press to switch the type of text that is entered. Operation Panel of 5 Lines LCD Model Menu key Press to start specifying many of the settings for the machine, such as <Timer Settings> or <Preferences>. Setting Menu List(P.
  • Page 112 Basic Operations Display You can view the operation and error statuses of this machine, the amount remaining in the toner cartridge, etc., and other conditions. Basic Screens(P. 110) Basic Operation(P. 118) Reset key Press to cancel the settings and restore the previously specified settings. ] key When specifying settings, press to return to the previous screen.
  • Page 113 Basic Operations Numeric keys ([0]-[9] keys) Press to enter numbers and text. Entering Text(P. 123) Stop key Press to cancel printing and other operations. Energy Saver key Press to put the machine into sleep mode. The key lights up green when the machine is in sleep mode. Press the key again to exit sleep mode.
  • Page 114: Turning On The Machine

    Basic Operations Turning ON the Machine 2KUS-025 This section describes how to turn ON the machine. Make sure that the power plug is firmly inserted into a power outlet. Press the power switch. ➠ The Start screen appears. Operation Panel(P. 102) ●...
  • Page 115: Turning Off The Machine

    Basic Operations Turning OFF the Machine 2KUS-026 This section describes how to turn OFF the machine. Press the power switch. ● Make sure that the power indicator has gone out. ● It may take some time for the machine to completely shut down. Do not unplug the power cord until the display turns off.
  • Page 116: Using The Operation Panel

    Basic Operations Using the Operation Panel 2KUS-027 You can use the display and keys of the operation panel to configure machine settings or operate functions. This section describes basic usage of the display and keys. Basic Screens(P. 110) Basic Operation(P. 118) Entering Text(P.
  • Page 117: Basic Screens

    Basic Operations Basic Screens 2KUS-028 The Home screen or settings screen appears on the display, allowing you to initiate functions such as copy and scan. You can also use the display to check information such as error messages and the machine's operation status. The screen is also a touch panel, so you can perform operations by touching the screen directly.
  • Page 118: Home Screen

    Basic Operations Home Screen 2KUS-029 Home Screen (Touch Panel Model)(P. 111) Main Screen (5 Lines LCD Model)(P. 113) Home Screen (Touch Panel Model) The Home screen is displayed when the power is turned ON or by pressing on the operation panel. Use this screen to specify settings for and register functions.
  • Page 119 Basic Operations <Paper Set.> This button is used for specifying the size and type of paper loaded in the drawer and multi-purpose tray. Specifying Paper Size and Type(P. 145) <Home Set.> Allows you to change the order that Home screen buttons are displayed in.
  • Page 120 Basic Operations <Coded Dial> If you register destinations beforehand as coded dial numbers, they can be quickly displayed by simply entering a three-digit number. Registering Destinations in the Address Book(P. 163) Main Screen (5 Lines LCD Model) The main screen shows the screens for copying, scanning, and other functions, as well as the screens for specifying settings for these functions.
  • Page 121 Basic Operations Setting Menu List(P. 360) LINKS Customizing the Home Screen(P. 152)
  • Page 122: Status Monitor> Screen

    Basic Operations <Status Monitor> Screen 2KUS-02A When you press , a screen appears in which you can check the progress of document processing as well as the status of the machine (the amount of toner remaining in the toner cartridges, etc.) and network settings such as the machine's IP address.
  • Page 123 Basic Operations Status and logs of copied, printed, and sent/received documents Displays the current status of the selected item. You can check <TX Job>,<RX Job>, and <Fax Forwarding Errors> statuses only on a touch panel model. The <Copy/Print Job> screen is shown below as an example. <Network Information>...
  • Page 124: Message Display

    Basic Operations Message Display 2KUS-02C Messages are displayed on the screen in situations such as when paper runs out or when the expiration of the toner cartridge lifetime is reached. Countermeasures for Each Message(P. 492) When <You have notifications.> or <Tap the [i] icon.> is displayed (Touch Panel Model) ●...
  • Page 125: Basic Operation

    Basic Operations Basic Operation 2KUS-02E Basic Operation of Touch Panel Model(P. 118) Basic Operation of 5 Lines LCD Model(P. 120) Basic Operation of Touch Panel Model The display is a touch panel, allowing you to operate directly on the screen. Avoid the following actions.
  • Page 126 Basic Operations ◼ Selecting Items Tap an item name or button to make a selection. If an item is mistakenly touched ● Slide your finger away then release it from the screen to cancel the selection. To return to the previous screen ●...
  • Page 127 Basic Operations ◼ Changing Value and Setting Changing value Tap < > or < > to enter values. If an icon such as below is displayed at the upper left of the screen, you can enter values directly using the numeric keys. To move the cursor ●...
  • Page 128 Basic Operations Using Scrolling the screen The scroll bar is displayed on the right side of the screen when not all of the information fits on one screen. If the scroll bar is displayed, use to scroll up or down. The text and background colors of an item are inverted when it is selected.
  • Page 129 Basic Operations Changing Setting Values to adjust the slider scale. Moving the Cursor to enter text and values. Entering Text(P. 123) Using Press to apply a setting. Using the Numeric Keys Use the numeric keys to enter text and values. Entering Text(P.
  • Page 130: Entering Text

    Basic Operations Entering Text 2KUS-02F Entering Text on the Touch Panel Model(P. 123) Entering Text on the 5 Lines LCD Model(P. 125) Entering Text on the Touch Panel Model Use the display and numeric keys to enter text and values. Switching the Type of Character Tap <A/a/12>...
  • Page 131 <#> to display enterable symbols in the screen. Tap symbols to enter. Example of Entering Text and Numbers Example: "Canon-1" Press <A/a/12> (or press ) repeatedly until <A> is selected. Press repeatedly until the letter "C" is selected.
  • Page 132 Basic Operations Press Tap <Apply>. Deleting Text One character is deleted each time is pressed. Press and hold to delete all of the entered text. Moving the Cursor (Entering a Space) Tap < > or < > to move the cursor. To enter a space, move the cursor to the end of the text, and tap < >.
  • Page 133 Press to move the cursor. To enter a space, move the cursor to the end of the text, and press Example of Entering Text and Numbers Example: "Canon-1" Press repeatedly until <A> is selected. Press repeatedly until the letter "C" is selected.
  • Page 134 Basic Operations Press repeatedly until the letter "a" is selected. Press repeatedly until the letter "n" is selected. Press repeatedly until the letter "o" is selected. Press repeatedly until the letter "n" is selected. Press repeatedly until the symbol "-" is selected. Press repeatedly until <12>...
  • Page 135: Placing Originals

    Basic Operations Placing Originals 2KUS-02H Place originals on the platen glass or in the feeder. Use the platen glass when scanning thick or bound documents such as books. You can load two or more sheets of originals in the feeder so that they can be scanned continuously. For information on loadable sizes, etc., see Main Unit(P.
  • Page 136 Basic Operations Placing Originals on the Platen Glass Open the feeder. Place the original face down on the platen glass. ● Align the corner of the original with the top-left corner of the platen glass. ● To scan transparent originals (for example, tracing paper or transparencies), cover them with plain white paper.
  • Page 137 Basic Operations Spread the slide guides apart. ● Slide the slide guides outward until they are slightly farther apart than the actual original width. Fan the original stack and align the edges. ● Fan the original stack in small batches, and align the edges by lightly tapping the stack on a flat surface a few times.
  • Page 138 Basic Operations Align the slide guides against the edges of the original. ● Slide the slide guides inward until they are aligned securely against the edges of the original. ➠ The machine is ready to scan the original. Align the slide guides securely against the edges of the original ●...
  • Page 139: Loading Paper

    Basic Operations Loading Paper 2KUS-02J You can load the paper into the drawer. See Available Paper(P. 538) for available paper sizes and types. About Paper Precautions for Paper(P. 132) Storing the Paper Printed with the Machine(P. 133) How to Load Paper Loading Paper in the Drawer(P.
  • Page 140 Basic Operations Paper handling and storage ● It is recommended that you use paper as soon as possible after unwrapping. Paper remaining unused should be covered with the original wrapping paper and stored on a flat surface. ● Keep the paper wrapped in its original package to protect the paper from moisture or dryness. ●...
  • Page 141: Loading Paper In The Drawer

    Basic Operations Loading Paper in the Drawer 2KUS-02K Load the paper that you usually use in the drawer. When you want to print on paper that is not loaded in the drawer, load the paper in the multi-purpose tray. Loading Paper in the Multi-Purpose Tray(P. 138) When loading A5 size paper ●...
  • Page 142 Basic Operations Load the paper and slide it all the way in, until it touches the back side. ● Load the paper in portrait orientation (with the short edge toward the machine) and the print side face up. Paper cannot be loaded in landscape orientation. ●...
  • Page 143 Basic Operations Align the paper guides securely against the paper Paper guides that are too loose or too tight may cause misfeeds or paper jams. Close the front cover. ● When performing printing, open the paper stopper in advance so that the output paper does not fall out of the output tray.
  • Page 144 Basic Operations ● You can print on the back side of printed paper. Flatten any curls on the printed paper and insert it into the drawer or multi-purpose tray ( Loading Paper in the Multi-Purpose Tray(P. 138) ), with the side to print face up (previously printed side face down).
  • Page 145: Loading Paper In The Multi-purpose Tray

    Basic Operations Loading Paper in the Multi-Purpose Tray 2KUS-02L When you want to print on paper that is not loaded in the drawer, load the paper in the multi-purpose tray. Load the paper that you usually use in the drawer. Loading Paper in the Drawer(P.
  • Page 146 Basic Operations Spread the paper guides apart. ● Slide the paper guides outward. Insert the paper slowly into the multi-purpose tray until it reaches the back of the tray. ● Load the paper with the print side face up. ● When loading envelopes or paper with a logo, see Loading Envelopes(P.
  • Page 147 Basic Operations Close the front cover. » Continue to Specifying Paper Size and Type in the Multi-Purpose Tray(P. 147) Printing on the Back Side of Printed Paper (Manual 2-Sided Printing) ● You can print on the back side of printed paper. Flatten any curls on the printed paper and insert it into the drawer ( Loading Paper in the Drawer(P.
  • Page 148: Loading Envelopes

    Basic Operations Loading Envelopes 2KUS-02R Make sure to flatten any curls on envelopes before loading them. Also pay attention to the orientation of envelopes and which side is face up. Before Loading Envelopes(P. 141) Loading Envelopes in the Drawer(P. 142) Loading Envelopes in the Multi-Purpose Tray(P.
  • Page 149 Basic Operations Align the edges of the envelopes on a flat surface. Loading Envelopes in the Drawer Load the envelopes Monarch, No. 10 (COM10), DL, or C5 in portrait orientation (with the short edge toward the machine), with the non-glued side (front side) face up. You cannot print on the reverse side of envelopes. ●...
  • Page 150: Loading Preprinted Paper

    Basic Operations Loading Preprinted Paper 2KUS-02S When you use paper that has been preprinted with a logo, pay attention to the orientation of the paper when loading. Load the paper properly so that printing is performed on the correct side of the paper with a logo. Making Printouts on Paper with Logos(P.
  • Page 151 Basic Operations Printing on Paper with Logos in Portrait Orientation Printing on Paper with Logos in Landscape Orientation The <Switch Paper Feed Method> setting ● When you print on preprinted paper, you need to change the facing of the paper to load each time you perform 1-sided and 2-sided printing.
  • Page 152: Specifying Paper Size And Type

    Basic Operations Specifying Paper Size and Type 2KUS-02U Set the paper size and paper type when printing from an application with which you cannot set the paper size and paper type. Make sure to change the paper settings when you load the paper that is different from the previously loaded paper.
  • Page 153: Specifying Paper Size And Type In The Drawer

    Basic Operations Specifying Paper Size and Type in the Drawer 2KUS-02W Display the <Paper Settings> screen. Home Screen(P. 111) Touch Panel Model Select <Paper Set.> in the Home screen. 5 Lines LCD Model Press (Paper Setting). Select <Drawer 1>. Select the paper size. ●...
  • Page 154: Specifying Paper Size And Type In The Multi-purpose Tray

    Basic Operations Specifying Paper Size and Type in the Multi-Purpose Tray 2KUS-02X Display the <Paper Settings> screen. Home Screen(P. 111) Touch Panel Model Select <Paper Set.> in the Home screen. 5 Lines LCD Model Press (Paper Setting). Select <MP Tray>. Select the paper size.
  • Page 155: Registering A Custom Paper Size

    Basic Operations Registering a Custom Paper Size 2KUS-02Y You can register one frequently used custom paper size. Display the <Paper Settings> screen. Home Screen(P. 111) Touch Panel Model Select <Paper Set.> in the Home screen. 5 Lines LCD Model Press (Paper Setting).
  • Page 156 Basic Operations LINKS Loading Paper in the Drawer(P. 134) Loading Paper in the Multi-Purpose Tray(P. 138)
  • Page 157: Limiting The Paper Sizes Displayed

    Basic Operations Limiting the Paper Sizes Displayed 2KUS-030 You can ensure that only frequently used paper sizes are shown in the screen for selecting the paper size setting. Display the <Paper Settings> screen. Home Screen(P. 111) Touch Panel Model Select <Paper Set.> in the Home screen. 5 Lines LCD Model Press (Paper Setting).
  • Page 158: Customizing The Display

    Basic Operations Customizing the Display 2KUS-031 In order to make the Home screen easier to use, you can customize it. Customizing the Home Screen You can rearrange buttons that are displayed in the Home screen. Customizing the Home Screen(P. 152)
  • Page 159: Customizing The Home Screen

    Basic Operations Customizing the Home Screen 2KUS-032 You can change the item display order to make it easier to access the Home screen, and customize the Home screen. ◼ Changing the Arrangement of Buttons Select <Home Set.> in the Home screen. Home Screen(P.
  • Page 160 Basic Operations Select the button where you want to insert a blank, and select <Insert>. ● To delete an inserted blank, select the blank, select <Delete>, and proceed to step 5. Select <Apply>. Select <End>. LINKS Basic Operation(P. 118)
  • Page 161: Changing The Default Settings For Functions

    Basic Operations Changing the Default Settings for Functions 2KUS-0A5 The default settings are the settings that are displayed whenever you turn ON the machine, or when you press . If you change these default settings to match the operations that you perform frequently, you can eliminate the need to specify the same settings every time you perform an action.
  • Page 162: Setting Sounds

    Basic Operations Setting Sounds 2KUS-034 The machine produces sounds in a variety of situations, such as when fax sending is complete or when a paper jam or error occurs. You can set the volume of each of these sounds individually. Select <Menu>...
  • Page 163 Basic Operations ● To mute the sound, move the cursor all the way to the left. End sound only for error Select <When Error>, select <On>, and select <Apply>.
  • Page 164: Entering Quiet Mode

    Basic Operations Entering Quiet Mode 2KUS-033 The quiet mode function reduces the operation sound of the machine. For example, when using the machine at night, press on the operation panel. With only this operation, you can easily minimize operation sound. You can also specify a time for the machine to automatically enter quiet mode.
  • Page 165 Basic Operations <Start Time> Specify a time for entering quiet mode. To set, select <On> then specify the time. <End Time> Specify a time for exiting quiet mode. To set, select <On> then specify the time. Exiting Quiet Mode Press to exit quiet mode.
  • Page 166: Entering Sleep Mode

    Basic Operations Entering Sleep Mode 2KUS-035 The sleep mode function reduces the amount of power consumed by the machine by disabling power flow to the operation panel. If no operations will be performed on the machine for a while, such as during a lunch break, you can save power simply by pressing on the operation panel.
  • Page 167 Basic Operations <Menu> ( <Timer Settings> <Auto Sleep Time> Set the amount of time that elapses before the machine automatically enters sleep mode <Apply> ( Exiting Sleep Mode You can press or any other key on the operation panel to exit the sleep mode. ●...
  • Page 168: Registering Destinations

    Basic Operations Registering Destinations 2KUS-036 You can register frequently used fax/scan destinations in the Address Book and easily select them when needed ( Registering Destinations in the Address Book(P. 163) ). Destinations can be searched alphabetically, from lists in the Address Book, or by entering three-digit numbers (coded dial numbers).
  • Page 169 Basic Operations < > Displays a list of destinations registered in Group Dial. < > Only destinations for one-touch dialing are displayed. ● Use the computer to register a shared folder as the destination for scans. Setting a Shared Folder as a Save Location(P. 86) Registering Destinations from Remote UI(P.
  • Page 170: Registering Destinations In The Address Book

    Basic Operations Registering Destinations in the Address Book 2KUS-037 This section describes how to register destinations from the operation panel. You can also use the Remote UI to register destinations. Registering Destinations from Remote UI(P. 346) Select <Addr. Book> in the Home screen. Home Screen(P.
  • Page 171 Basic Operations If an error occurs in an image that is being sent, the error is checked and corrected to prevent an improper image from being sent when setting <On>. <TX Speed> If it takes time for transmissions to start, such as when there is a poor telephone connection, you can adjust the transmission start speed downward.
  • Page 172: Registering Destinations For One-touch Dial

    Basic Operations Registering Destinations for One-Touch Dial 2KUS-0A6 You can conveniently register frequently used destinations for One-Touch Dial. Destinations can be quickly displayed by selecting One-Touch buttons in the Home Screen. You can edit or delete destinations that you have registered. You can register up to 4 destinations for One-Touch Dial.
  • Page 173 Basic Operations <ECM TX> If an error occurs in an image that is being sent, the error is checked and corrected to prevent an improper image from being sent when setting <On>. <TX Speed> If it takes time for transmissions to start, such as when there is a poor telephone connection, you can adjust the transmission start speed downward.
  • Page 174: Registering Multiple Destinations As A Group

    Basic Operations Registering Multiple Destinations as a Group 2KUS-038 You can select multiple destinations that have already been registered and register them together as a group. This section describes how to register a group from the operation panel. You can also use the Remote UI to register a group.
  • Page 175 Basic Operations Select the destination. Repeat steps 7 to 9 until you have registered all of the destinations that you want to register, and then select <Apply>. To view information about the destination ● Select the target destination. To remove a destination from the group ●...
  • Page 176: Editing The Registered Destinations In The Address Book

    Basic Operations Editing the Registered Destinations in the Address Book 2KUS-039 You can change your settings, such as changing a registered fax number or name, changing the type of destination registered as a fax number to an e-mail destination, changing a coded dial number, and adding or deleting group destinations.
  • Page 177 Copying Copying Copying ................................171 ............................173 Basic Copy Operations ............................177 Canceling Copies ......................179 Checking the Copying Status and Log ......................180 Enhancing and Adjusting Copy Quality ....................181 Selecting the Type of Original for Copying ....................182 Adjusting Sharpness for Copying (Sharpness) ............................
  • Page 178: Copying

    Copying Copying 2KUS-03A This chapter describes basic copy operations and various other useful functions, such as 2-sided copying and ID card copy. ◼ Using Basic Operations Basic Copy Operations(P. 173) Canceling Copies(P. 177) Checking the Copying Status and Log(P. 179) ◼...
  • Page 179 Copying Making ID Card Copies(P. 189) Making Passport Copy(P. 190)
  • Page 180: Basic Copy Operations

    Copying Basic Copy Operations 2KUS-03E This section describes the basic operation procedure used to copy an original. Place the original(s). Placing Originals(P. 128) Display the <Copy> screen. Home Screen(P. 111) Touch Panel Model Select <Copy> in the Home screen. 5 Lines LCD Model Press (COPY/SCAN).
  • Page 181 Copying Manual Density Adjust the density manually. <Auto Density> An optimal density for the original is automatically set. <Original Type> is automatically set to <Text>. Selecting the Type of Original for Copying(P. 181) 2-Sided Copying You can copy two pages of an original on both sides of the paper. You can also copy a 2-sided original on both sides of the paper, or on two sheets of paper.
  • Page 182 Copying Enlarging or Reducing You can enlarge or reduce copies by using a preset copy ratio such as <141% A5- >A4>, or by setting a custom copy ratio in increments of 1 %. ● If you make a setting for <N on 1> after setting the copy ratio, the setting of reduction ratio in <N on 1>...
  • Page 183 Copying When placing originals on the platen glass in step 1 If you have set 2-sided copying, N on 1 copying, or collating, a screen prompting you to load the next original is displayed. Select the document size. ● Only displayed when 2-sided copying is set. Place the next original on the platen glass, and press ●...
  • Page 184: Canceling Copies

    Copying Canceling Copies 2KUS-03F If you want to cancel copying immediately after pressing , select <Cancel> on the screen or press on the operation panel. You can also cancel copying after checking the copy status. ◼ Select <Cancel> on the Screen That is Displayed While Copying ◼...
  • Page 185 Copying LINKS Basic Copy Operations(P. 173)
  • Page 186: Checking The Copying Status And Log

    Copying Checking the Copying Status and Log 2KUS-03H You can check the current copy statuses and the logs for copied documents. ● When <Display Job Log> is set to <Off>, you cannot check the copy job log. <Display Job Log>(P. 425) Useful in the Following Cases ●...
  • Page 187: Enhancing And Adjusting Copy Quality

    Copying Enhancing and Adjusting Copy Quality 2KUS-03J You can improve the copy quality by specifying more detailed settings, such as adjusting the brightness, erasing unnecessary shadows, etc. Selecting the Type of Original for Adjusting Sharpness for Copying Copying(P. 181) (Sharpness)(P. 182)
  • Page 188: Selecting The Type Of Original For Copying

    Copying Selecting the Type of Original for Copying 2KUS-03K You can select the optical image quality for the copy depending on the original type, such as text-only documents, documents with charts and graphs, or magazine photos. Touch Panel Model <Copy> <Original Type>...
  • Page 189: Adjusting Sharpness For Copying (sharpness)

    Copying Adjusting Sharpness for Copying (Sharpness) 2KUS-03L You can adjust sharpness of the copied image. Increase the sharpness to sharpen blurred text and lines, or decrease the sharpness to improve the appearance of magazine photos. Touch Panel Model <Copy> <Sharpness> Adjust the sharpness <Apply>...
  • Page 190 Copying LINKS Basic Copy Operations(P. 173)
  • Page 191: Useful Copy Functions

    Copying Useful Copy Functions 2KUS-03R You can copy multiple sheets onto one page, or copy by grouping sheets into complete sets in sequential page order. Also, there is a function to copy both sides of a card, etc. onto one page. Copying Multiple Documents onto Using <Paper Save Copy>(P.
  • Page 192: Copying Multiple Documents Onto One Sheet (n On 1)

    Copying Copying Multiple Documents onto One Sheet (N on 1) 2KUS-03S You can copy two or four documents onto a single sheet at a reduced size. This decreases the number of pages, enabling you to save paper. ● Using <N on 1> reduces the copy ratio automatically (the copy ratio is displayed on the screen). You can increase or further reduce the copy ratio before pressing , but the edges of the original might not be copied if you increase it.
  • Page 193 Copying <Select Layout> Specify how to arrange the originals on the page. LINKS Basic Copy Operations(P. 173) Using <Paper Save Copy>(P. 187)
  • Page 194: Using

    Copying Using <Paper Save Copy> 2KUS-0A7 You can use <Paper Save> ( ) to perform N on 1 copying and also copying onto both sides of a page at the same time with a single operation, allowing you to save paper. It also saves you from having to set each function separately. ●...
  • Page 195: Collating Copies By Page

    Copying Collating Copies by Page 2KUS-03U When preparing multiple copies of multi-page originals, set <Collate> to <On> to collate copies in sequential page order. This function is useful when preparing handouts for meetings or presentations. Touch Panel Model <Copy> <Collate> <On>...
  • Page 196: Making Id Card Copies

    Copying Making ID Card Copies 2KUS-03W You can use <ID Card Cpy>/<ID Card Copy> to copy the front and back sides of a card onto the same side of a page. This function is useful when copying a driver's license or ID card. ●...
  • Page 197: Making Passport Copy

    Copying Making Passport Copy 2KUS-03X Copy passports for several individuals laid out on a single sheet of paper. This is convenient such as when copying passports as a receptionist duty. ● Using Passport Copy reduces the copy ratio automatically (the copy ratio is displayed on the screen). If the copying process has not started, you can further reduce the image size by lowering the numeric value that is automatically displayed.
  • Page 198 Copying LINKS Basic Copy Operations(P. 173)
  • Page 199 Faxing Faxing Faxing ................................... 193 ......................... 195 Basic Operations for Sending Faxes ..........................202 Canceling Sending Faxes ..............................203 Receiving Faxes ........................206 Useful Functions When Sending ..............207 Recalling Previously Used Settings for Sending (Recall Settings) ..................209 Sending a Fax after a Phone Call (Manual Sending) ..........................
  • Page 200: Faxing

    Faxing Faxing 2KUS-03Y This chapter describes fax settings, basic fax operations and various other useful functions to suit your needs, such as PC Fax to send documents directly from computers, Address Book to specify destinations easily, and Forwarding to receive faxes even when you are out of the office. ●...
  • Page 201 Faxing Saving Received Documents into the Machine (Memory Reception)(P. 212) ◼ Forwarding All the Received Documents Forwarding the Received Documents Automatically(P. 214) ◼ Sending Faxes Directly from Your Computer Sending Faxes from Your Computer (PC Fax)(P. 218)
  • Page 202: Basic Operations For Sending Faxes

    Faxing Basic Operations for Sending Faxes 2KUS-041 This section describes the basic operation procedure used to fax an original. ● You need to complete some procedures before using fax functions. Configuring Initial Settings for Fax Functions(P. 70) Place the original(s). Placing Originals(P.
  • Page 203 Faxing Select a destination. ● If a destination is selected from <Addr. Book> in the Home screen, the Fax Basic Features screen can be displayed while the selected destination remains being specified. Specifying from Coded Dial Numbers Three-digit numbers (coded dial numbers) are assigned to addresses in the Address Book.
  • Page 204 Faxing ● If a coded dial number is selected from <Coded Dial> in the Home screen, the Fax Basic Features screen can be displayed while the selected destination remains being specified. Specifying from One-Touch Specify a destination by selecting from a list registered to the one-touch buttons. ●...
  • Page 205 Faxing ● If your machine is connected to a PBX (Private Branch Exchange), select <R> before entering the destination. If <R> is not available, you need to register the R-key settings. <R-Key Setting>(P. 390) ● If you have entered an incorrect value, press to clear it.
  • Page 206 Faxing You can adjust the density of the fax if the text or images in an original are too light or dark. Adjusting Density(P. 199) You can adjust the sharpness of the image. Increase the sharpness to sharpen blurred text and lines, or decrease the sharpness to improve the appearance of magazine photos.
  • Page 207 Faxing Scanning 2-Sided Originals The machine can automatically scan the front and back sides of originals in the feeder. ● The machine cannot scan both sides of originals automatically when the originals are placed on the platen glass or when the machine is set to Manual Sending. <2-Sided Original>...
  • Page 208 Faxing When placing originals in the feeder in step 1 When scanning is complete, the faxes are sent. When placing originals on the platen glass in step 1 When scanning is complete, follow the procedure below. Select the original size. ●...
  • Page 209: Canceling Sending Faxes

    Faxing Canceling Sending Faxes 2KUS-042 If you want to cancel sending faxes immediately after pressing , select <Cancel> on the display or press the operation panel. You can also cancel sending faxes after checking the fax status. ◼ Select <Cancel> on the screen during fax transmission ◼...
  • Page 210: Receiving Faxes

    Faxing Receiving Faxes 2KUS-043 This section describes the methods for receiving faxes and how to set up the machine to receive faxes. You need to complete some procedures for using fax functions before specifying the receiving settings. Configuring Initial Settings for Fax Functions(P. 70) ●...
  • Page 211 Faxing ● You can set the machine to automatically receive faxes when an incoming call rings within a specified timeframe. <Switch to Auto RX>(P. 396) When the call is a fax After an incoming call rings, the machine receives the fax automatically. When the call is a telephone call <Answering The answering machine activates, enabling the caller to leave a message.
  • Page 212 Faxing <Ring Start Time> Enables you to specify the duration during which the machine determines whether an incoming call is a fax or a telephone call. <Incoming Ring Time> Enables you to specify the duration during which an incoming call rings for a telephone call. <After Ring>...
  • Page 213: Useful Functions When Sending

    Faxing Useful Functions When Sending 2KUS-044 This section describes how to forward a fax again to a previously specified destination, how to send a fax after a phone call, and how to save a copy of a fax document. Recalling Previously Used Settings Sending a Fax after a Phone Call for Sending (Recall Settings)(P.
  • Page 214: Recalling Previously Used Settings For Sending (recall Settings)

    Faxing Recalling Previously Used Settings for Sending (Recall Settings) 2KUS-045 You can recall the destinations specified in the past. When you specify a previously used destination, the machine also sets the same fax settings such as density you used the last time you sent documents to that destination. ●...
  • Page 215 Faxing ➠ The selected destination and the fax settings used at the time are specified. You can also change the settings before sending. To delete destinations When you transmitted to multiple destinations, you can delete destinations as necessary. Select <Destination> <Confirm/Edit>.
  • Page 216: Sending A Fax After A Phone Call (manual Sending)

    Faxing Sending a Fax after a Phone Call (Manual Sending) 2KUS-046 You can send faxes manually at the end of a phone conversation. When you hear a beep over the phone, it means the recipient is trying to receive your faxes. Press to send your faxes.
  • Page 217 Faxing Canceling Sending Faxes(P. 202) Checking Status and Log for Sent and Received Documents(P. 216)
  • Page 218: Various Receiving Methods

    Faxing Various Receiving Methods 2KUS-047 You can store received faxes in the machine's memory without printing them. You can reduce fax paper waste by checking the detailed information of fax documents and only printing necessary documents. Saving Received Documents into the Machine (Memory Reception)(P. 212)
  • Page 219: Saving Received Documents Into The Machine (memory Reception)

    Faxing Saving Received Documents into the Machine (Memory Reception) 2KUS-0A8 You can store received faxes into memory of the machine, and then print them later. This feature can prevent unauthorized persons from seeing confidential documents unintentionally. Storing Documents into Memory(P. 212) Printing Documents in Memory(P.
  • Page 220 Faxing <Menu> <Fax Settings> <RX Function Settings> <Memory Lock Settings> <Off> Checking/Forwarding/Deleting Documents in Memory You can check an outline of each document stored in memory, including sender fax numbers and number of pages sent. You can also select and forward a document stored in memory, and delete an unnecessary document, if any. Press Select <RX Job>.
  • Page 221: Forwarding The Received Documents Automatically

    Faxing Forwarding the Received Documents Automatically 2KUS-049 The machine can forward all the received documents to specified destinations. Even if you are out of the office, you can receive fax information anytime, anywhere. Specifying Settings for Documents to be Forwarded Automatically(P. 214) Printing Documents to be Forwarded(P.
  • Page 222 Faxing Select <Fax Forwarding Errors>. Select the document you want to print/resend/delete. ➠ Displays detailed information about the document. ● To print the document, select <Print/Fwd> <Print> <Yes>. ● To resend the document, select <Print/Fwd> <Forward>, and specify the appropriate destination. ●...
  • Page 223: Checking Status And Log For Sent And Received Documents

    Faxing Checking Status and Log for Sent and Received Documents 2KUS-04A The statuses and communication logs for sent and received fax documents can be checked separately for sending and receiving. ● When <Display Job Log> is set to <Off>, you cannot check the communication logs. <Display Job Log>(P.
  • Page 224 Faxing ➠ Displays detailed information about the document. If the <Result> column shows a three-digit number ● This number represents an error code. Countermeasures for Each Error Code(P. 505) LINKS Basic Operations for Sending Faxes(P. 195) Canceling Sending Faxes(P. 202) Receiving Faxes(P.
  • Page 225: Sending Faxes From Your Computer (pc Fax)

    Faxing Sending Faxes from Your Computer (PC Fax) 2KUS-04C You can send fax documents created on your computer application directly from your computer. This feature eliminates the need to print documents for faxing and saves paper. You need to specify the basic fax settings ( Configuring Initial Settings for Fax Functions(P.
  • Page 226: Sending Pc Faxes

    Faxing Sending PC Faxes 2KUS-04E ● When <Allow Fax Driver TX> is set to <Off> on the machine, you cannot send faxes from computers. Restricting Fax Sending from a Computer(P. 328) Open a document in an application and display the print dialog box. ●...
  • Page 227 Faxing Repeat steps 2 and 3 to add concurrent destinations. ● You can also add a destination by clicking [Add Next Destination] in step 3. ● If you need to specify a number to dial an outside line, select [Detailed Settings] [Add Outside Dialing Prefix to G3/IP Fax Number] and enter the number as an external line connection number.
  • Page 228 Printing Printing Printing ................................222 ..........................223 Printing from a Computer ............................225 Canceling Prints ......................227 Checking the Printing Status and Log...
  • Page 229: Printing

    Printing Printing 2KUS-04F You can print documents on your computer by using the printer driver. ◼ Printing from a Computer You can print a document made on your computer by using the printer driver. Printing from a Computer(P. 223) Printing from Mobile Devices ●...
  • Page 230: Printing From A Computer

    Printing Printing from a Computer 2KUS-04H You can print a document made with an application on your computer by using the printer driver. There are useful settings on the printer driver, such as enlarging/reducing and 2-sided printing, that enable you to print your documents in various ways.
  • Page 231 Printing Click [Print] or [OK]. ➠ Printing starts. ● If you want to cancel printing, see Canceling Prints(P. 225) . LINKS Checking the Printing Status and Log(P. 227)
  • Page 232: Canceling Prints

    Printing Canceling Prints 2KUS-04J You can cancel printing from your computer or on the operation panel of the machine. From a Computer(P. 225) From the Operation Panel(P. 226) From a Computer You can cancel printing from the printer icon displayed on the system tray on the desktop. Double-click the printer icon.
  • Page 233 Printing From the Operation Panel Cancel printing using ◼ Press to Cancel If the Screen Displays a List of Documents When is Pressed Select the document you want to cancel, and select <Yes>. ◼ Check the Print Job Status Before Canceling <Copy/Print Job>...
  • Page 234: Checking The Printing Status And Log

    Printing Checking the Printing Status and Log 2KUS-04K You can check the current print statuses and the logs for printed documents. ● When <Display Job Log> is set to <Off>, you cannot check the print logs. <Display Job Log>(P. 425) Useful in the Following Cases ●...
  • Page 235 Printing ➠ Displays detailed information about the document. ● The displayed document name or user name may not reflect the actual document or user name. When a three-digit number is shown in the case of <Error> ● This number represents an error code. Countermeasures for Each Error Code(P.
  • Page 236 Scanning Scanning Scanning ................................230 ......................232 Basic Operations for Scanning Originals ......................233 Scanning and Saving to a Computer ........................235 Scanning Using the Shortcut Key ................238 Sending Data by E-Mail/Saving Data to a Shared Folder ........................246 Canceling Sending Documents ...................
  • Page 237: Scanning

    Scanning Scanning 2KUS-04L You can scan original documents by using the operation panel of the machine or an application on a computer. Whichever way you use, the scanned originals are converted into electronic file formats such as PDFs. Use the scan function to convert large-volume paper documents into files so that you can organize them easily.
  • Page 238 Scanning Useful Scanning Functions(P. 254) ◼ Scanning from a Computer You can scan originals placed on the machine from a computer. The scanned originals are saved to the computer. You can scan using MF Scan Utility (included with the machine), or with other applications such as an image-processing or word-processing application.
  • Page 239: Basic Operations For Scanning Originals

    Scanning Basic Operations for Scanning Originals 2KUS-04S This section describes the basic procedures for scanning originals. ◼ Scanning Scanning and Saving to a Scanning Using the Shortcut Sending Data by E-Mail/Saving Computer(P. 233) Key(P. 235) Data to a Shared Folder(P. 238) ◼...
  • Page 240: Scanning And Saving To A Computer

    Scanning Scanning and Saving to a Computer 2KUS-04U The sequence of "scanning an original and saving it to a computer" can only be done when scanning from the machine. Scan while specifying what computer originals will be saved to; whether to scan originals in color or black and white;...
  • Page 241 Scanning When placing originals in the feeder in step 1 When scanning is complete, the save destination folder is displayed on the computer. When placing originals on the platen glass in step 1 When scanning is complete, follow the procedure below (when the file format is PDF). If there are additional pages of originals to be scanned, place the next original on the platen glass, and press ●...
  • Page 242: Scanning Using The Shortcut Key

    Scanning Scanning Using the Shortcut Key 2KUS-04W After placing an original on the machine, use the short cut key and scanning starts. The type of scan (color or black and white), the save destination for the original, and other settings can be registered to the menu items, and originals can be scanned using those settings.
  • Page 243 Scanning ● If you selected <USB Connection> in step 5, proceed to step 7. Select the scan type. ● The scan types and settings that are displayed can be confirmed and changed by using MF Scan Utility. For more information, click [Instructions] on MF Scan Utility. ●...
  • Page 244 Scanning When placing originals in the feeder in step 1 When scanning is complete, the save destination folder is displayed on the computer. When placing originals on the platen glass in step 1 When scanning is complete, follow the procedure below (when the file format is PDF). If there are additional pages of originals to be scanned, place the next original on the platen glass, and press ●...
  • Page 245: Sending Data By E-mail/saving Data To A Shared Folder

    Scanning Sending Data by E-Mail/Saving Data to a Shared Folder 2KUS-04X This section describes the procedures for scanning originals and sending the scanned data directly from the machine by attaching it to an e-mail or saving it to a shared folder. ●...
  • Page 246 Scanning Select <Destination> <Specify from Address Book>. ● If the <Type> screen appears, select <To>, <Cc>, or <Bcc> as a destination type. Select an index. Index(P. 161) Select a destination. If you want to specify multiple destinations (e-mail) ● Repeat steps 1 to 3. ●...
  • Page 247 Scanning ● If you have entered an incorrect value, use to clear it. If a confirmation screen appears ● When <One-Touch/Coded Dial TX Confirmation> is set to <On>, a screen is displayed that shows the destination and the name for the number. (For Group Dial, the destination name and the number of destinations are shown.) Check the contents and if everything is correct, select <OK>.
  • Page 248 Scanning ● If a destination is selected from any of <One-Touch 1> to <One-Touch 4> in the Home screen, settings for sending e-mail or saving files can be made while the selected destination remains specified. Entering Destinations Directly (E-Mail Sending) For a destination that is not registered in the Address Book, specify it by entering an e-mail address.
  • Page 249 Scanning Specifying the Scanning Size of the Original Specifying the Color Mode Selecting a File Format Specifying Orientation of Your Original Scanning 2-Sided Originals Specifying the Scanning Size of the Original You can specify the scanning size of your original. <Scan Size>...
  • Page 250 Scanning ● If you select JPEG in <File Format> and try to scan an original from the platen glass, you can only scan one page. To scan a multiple-page original all at once, use the feeder. Each page of the original is saved as a separate file.
  • Page 251 Scanning <Calendar Type> Select for originals whose images on the front and back sides face in opposite directions. ● For information about other scan settings, see Scanning Clearly(P. 250) Adjusting Balance between File Size and Image Quality(P. 255) . ● For e-mail, you can specify the subject, message, reply-to address, and priority as necessary.
  • Page 252 Scanning Click [Clear] in [Clear Mail Box]. Read the message that is displayed, and click [OK]. ➠ E-mail is deleted from the mailbox. ● If you always want to scan with the same settings: Changing the Default Settings for Functions(P. 154)
  • Page 253: Canceling Sending Documents

    Scanning Canceling Sending Documents 2KUS-04Y If you want to cancel sending documents immediately after pressing , select <Cancel> on the display or press . You can also cancel sending documents after checking the sending status. ◼ Select <Cancel> to cancel ◼...
  • Page 254 Scanning ◼ Check the transmission status before canceling <TX Job> <Job Status> Select the document <Cancel> <Yes> LINKS Basic Operations for Scanning Originals(P. 232) Checking Status and Log for Scanned Originals(P. 248)
  • Page 255: Checking Status And Log For Scanned Originals

    Scanning Checking Status and Log for Scanned Originals 2KUS-050 You can check the status and log for scanned originals sent directly from the machine. ● When <Display Job Log> is set to <Off>, you cannot check the logs for sent documents. <Display Job Log>(P.
  • Page 256 Scanning ● This number represents an error code. Countermeasures for Each Error Code(P. 505) LINKS Basic Operations for Scanning Originals(P. 232) Canceling Sending Documents(P. 246) Printing Reports and Lists(P. 456)
  • Page 257: Scanning Clearly

    Scanning Scanning Clearly 2KUS-051 When creating files for brochures that contain many pictures or reports written in pencil, you can adjust density and brightness to achieve clearer image quality. Adjusting Image Quality(P. 251) Adjusting Density(P. 252) Adjusting Sharpness When Scanning (Sharpness)(P. 253)
  • Page 258: Adjusting Image Quality

    Scanning Adjusting Image Quality 2KUS-052 You can select the image quality for the scan depending on the original type, such as text-only originals, originals with charts and graphs, or magazine photos. <Scan> Specify destinations in <E-Mail> or <File> <Original Type> Select the original type LINKS Basic Operations for Scanning Originals(P.
  • Page 259: Adjusting Density

    Scanning Adjusting Density 2KUS-053 You can adjust the density of the scan if the text or images in a original are too light or dark. <Scan> Specify destinations in <E-Mail> or <File> <Density> Adjust the density <Apply> LINKS Basic Operations for Scanning Originals(P. 232) Adjusting Sharpness When Scanning (Sharpness)(P.
  • Page 260: Adjusting Sharpness When Scanning (sharpness)

    Scanning Adjusting Sharpness When Scanning (Sharpness) 2KUS-054 You can adjust the sharpness of the image. Increase the sharpness to sharpen blurred text and lines, or decrease the sharpness to improve the appearance of magazine photos. <Scan> Specify destinations in <E-Mail> or <File> <Sharpness>...
  • Page 261: Useful Scanning Functions

    Scanning Useful Scanning Functions 2KUS-055 The machine is equipped with useful functions such as those that can create secure PDF files to prevent them from being tampered with, and that can send data again to previously specified destinations. Adjusting Balance between File Recalling Previously Used Specifying E-Mail Size and Image Quality(P.
  • Page 262: Adjusting Balance Between File Size And Image Quality

    Scanning Adjusting Balance between File Size and Image Quality 2KUS-056 You can specify the file compression ratio when converting scanned originals into the JPEG format. <Small: Memory Priority> makes the compression ratio higher than normal to create smaller files with lower image quality. On the other hand, <Large: Image Quality Priority>...
  • Page 263: Recalling Previously Used Settings For Sending/saving (recall Settings)

    Scanning Recalling Previously Used Settings for Sending/Saving (Recall Settings) 2KUS-057 You can select a destination from among the past destinations. When you specify a previously used destination, the machine also sets the same scan settings such as density you used the last time you sent documents to that destination. ●...
  • Page 264 Scanning To delete destinations (e-mail) If you specified multiple destinations, you can delete destinations as necessary. Select <Destination> <Confirm/Edit>. Select a destination you want to delete. ● If you specified Group Dial, "XX destination(s)" is displayed. Selecting <Number of Destinations> displays destinations registered in the group.
  • Page 265: Specifying E-mail Settings

    Scanning Specifying E-Mail Settings 2KUS-058 When attaching a scanned originals to an e-mail, you can specify the subject, message, reply-to address, and priority for the e-mail before sending it. Place the original(s). Placing Originals(P. 128) Select <Scan> in the Home screen. Home Screen(P.
  • Page 266 Scanning Select <Reply To>. Select <Specify from Address Book>. Select a reply-to address. To specify priority Select <Priority>. Select a priority level. Press ➠ Scanning of the original starts. ● If you want to cancel, select <Cancel> <Yes>. Canceling Sending Documents(P. 246) When placing originals in the feeder in step 1 When scanning is complete, the e-mails are sent.
  • Page 267: Using Your Computer To Scan (remote Scan)

    Scanning Using Your Computer to Scan (Remote Scan) 2KUS-059 To scan from a computer, you can use MF Scan Utility or an application such as an image processing or word processing application. If you use ScanGear MF supplied with the machine, you can configure advanced scan settings Using ScanGear MF(P.
  • Page 268: Scanning Documents From An Application

    Scanning Scanning Documents from an Application 2KUS-05A You can scan originals from applications such as image-processing or word- processing software. The scanned image is directly loaded in the application, allowing you to edit or process the image immediately. The following procedure varies depending on the application.
  • Page 269 Scanning LINKS Using ScanGear MF(P. 263)
  • Page 270: Using Scangear Mf

    Scanning Using ScanGear MF 2KUS-05C ScanGear MF is a scanner driver included with the machine. You can use ScanGear MF to configure advanced scan settings when you scan. The way of starting ScanGear MF differs depending of the way of scanning from the computer. Starting from MF Scan Utility When scanning from MF Scan Utility, click [ScanGear] to start ScanGear MF.
  • Page 271 Linking with Mobile Devices Linking with Mobile Devices Linking with Mobile Devices ........................265 ........................266 Connecting with Mobile Devices ................267 Connecting via a Wireless LAN Router (LAN Connection) ...................... 268 Connecting Directly (Access Point Mode) ....................271 Utilizing the Machine through Applications ..............................
  • Page 272: Linking With Mobile Devices

    Linking with Mobile Devices Linking with Mobile Devices 2KUS-05E Linking the machine with mobile devices such as smart phones and tablets enables you to use an appropriate application to perform printing, or other operation with ease. In addition, you can operate the machine from mobile devices via remote control to confirm printing status and change the settings of the machine.
  • Page 273: Connecting With Mobile Devices

    Linking with Mobile Devices Connecting with Mobile Devices 2KUS-05F There are two methods used to connect a mobile device with the machine: connecting via a wireless LAN router, and communicating wirelessly and directly with the machine. Select a connection method in accordance with the communication environment and the device you are using.
  • Page 274: Connecting Via A Wireless Lan Router (lan Connection)

    Linking with Mobile Devices Connecting via a Wireless LAN Router (LAN Connection) 2KUS-05H If a wireless LAN router is connected to the network connected to the machine, you can establish a communication with a mobile device via the wireless LAN router in the same way for a computer. For information about how to connect a mobile device to your wireless LAN router, see the instruction manuals for your networking devices or contact your manufacturer.
  • Page 275: Connecting Directly (access Point Mode)

    Linking with Mobile Devices Connecting Directly (Access Point Mode) 2KUS-05J Even in an environment without a wireless LAN router, using "Access Point Mode," which can directly connect a mobile device to the machine wirelessly, enables you to connect the mobile device on hand to the machine without difficult settings.
  • Page 276 Linking with Mobile Devices Connecting Directly (Touch Panel Model) ● It may take time until a connection of the machine and the mobile device is established. Select <Direct Conn> in the Home screen. Home Screen(P. 111) ● If a message appears, continue by following the instructions on the screen. Configure the Wi-Fi settings from the mobile device using the SSID and network key information that appear on the display.
  • Page 277 Linking with Mobile Devices ● While connecting via direct connection, you may not be able to connect to the Internet depending on the mobile device you are using. ● If a wireless connection from the mobile device is not performed within 5 minutes while the SSID and network key are displayed, the connection waiting state terminates.
  • Page 278: Utilizing The Machine Through Applications

    Help or the Canon website (http:// www.canon.com/gomp/). ● You can download Canon PRINT Business for free, but you will be charged the Internet connection fee. ◼ Printing with Canon Print Service You can easily print from the menu of applications that support the Android print subsystem.
  • Page 279: Using Airprint

    Linking with Mobile Devices Using AirPrint 2KUS-0A9 This section describes the settings required to use AirPrint and the procedures to be performed using Apple devices. AirPrint Settings Configuring AirPrint Settings(P. 272) Displaying the Screen for AirPrint(P. 275) Functions of the AirPrint Printing with AirPrint(P.
  • Page 280 Linking with Mobile Devices Specify the required settings. [Use AirPrint] Select the check box to enable AirPrint. To disable AirPrint, clear the check box. [Printer Name] Enter the name of the machine. If an mDNS name has already been registered in [mDNS Settings] ( Configuring DNS(P.
  • Page 281 Linking with Mobile Devices ◼ Changing the Setting of Functions Available with AirPrint If you want to disable functions that you are not going to use with AirPrint or encrypt communications, configure the necessary setting using the operation panel or Remote UI. Changing Print and Fax Settings To perform printing or fax sending with AirPrint, IPP protocol is used.
  • Page 282 Linking with Mobile Devices <Menu> ( <Network Settings> <TCP/IP Settings> <Network Link Scan Settings> Set <Use TLS> to <Off> or <On> Displaying the Screen for AirPrint You can display the screen for AirPrint, on which you can not only access the AirPrint Settings but also view information about consumables, such as paper and toner cartridge, etc.
  • Page 283 Linking with Mobile Devices [AirPrint Settings] Enables you to check the values entered in the AirPrint settings, such as the name and location of the machine. You can click [Edit] to change the settings. [Other Settings] [Print Security Settings] Configure the print security settings using TLS or authentication. [Scan Security Settings] Configure the scan security settings using TLS.
  • Page 284: Printing With Airprint

    Linking with Mobile Devices Printing with AirPrint 2KUS-05R You can print from an iPad, iPhone, iPod touch, or Mac without using a printer driver. Printing from an iPad, iPhone, or iPod touch(P. 277) Printing from a Mac(P. 278) System Requirements One of the following Apple devices is required to print with AirPrint.
  • Page 285 Linking with Mobile Devices Tap [Print]. Select this machine from [Printer]. ● The printers connected to the network are displayed here. Select this machine in this step. ● The screen for selecting this machine in [Printer] is not displayed on applications that do not support AirPrint.
  • Page 286 Linking with Mobile Devices ● The available settings and paper sizes differ depending on the application you are using. Click [Print]. ➠ Printing starts.
  • Page 287: Scanning With Airprint

    Linking with Mobile Devices Scanning with AirPrint 2KUS-05S You can use AirPrint to transfer the data scanned by the machine directly to a Mac. System Requirements To scan with AirPrint, you need a Mac with OS X 10.9 or later installed. To scan using TLS, you need a Mac with OS X 10.11 or later installed.
  • Page 288 Linking with Mobile Devices Click [Open Scanner]. ➠ The [Scanner] screen is displayed. Configure the scan settings as necessary. Click [Scan]. ➠ The original is scanned, and the image is displayed.
  • Page 289: Faxing With Airprint

    Linking with Mobile Devices Faxing with AirPrint 2KUS-05U You can send faxes from a Mac in almost the same way as when you print from a Mac. System Requirements To send faxes with AirPrint, you need a Mac with OS X 10.9 or later installed. Network Environment One of the following environments is required.
  • Page 290 Linking with Mobile Devices Click [Fax]. ➠ Fax sending starts.
  • Page 291: If Airprint Cannot Be Used

    Linking with Mobile Devices If AirPrint Cannot Be Used 2KUS-05W If AirPrint cannot be used, try taking the following solutions. ● Make sure that the machine is turned ON. If the machine is turned ON, first turn it OFF, then wait for at least 10 seconds and then turn it back ON to check if the problem is solved.
  • Page 292: Using Google Cloud Print

    Linking with Mobile Devices Using Google Cloud Print 2KUS-05X Google Cloud Print is a service that enables a user with a Google account to print from a smartphone, tablet, or computer connected to the Internet using applications compatible with Google Cloud Print. Unlike conventional printing from a computer, it does not require a printer driver.
  • Page 293 Linking with Mobile Devices Start the Remote UI and log in as an administrator. Starting Remote UI(P. 334) Click [Settings/Registration] on the Portal page. Remote UI Screen(P. 335) Select [Network Settings] [Google Cloud Print Settings]. Click [Edit] for [Basic Settings]. Select the [Use Google Cloud Print] check box [OK].
  • Page 294: Managing The Machine By The Remote Control

    Linking with Mobile Devices Managing the Machine by the Remote Control 2KUS-05Y You can use the Remote UI from a smart phone or tablet Web browser. You can confirm the machine status or perform various settings from a mobile device. Supported Web Browsers Web browsers supporting the Remote UI for mobile devices are the following.
  • Page 295 Managing the Machine Managing the Machine Managing the Machine ..........................289 ..........................291 Setting Access Privileges ........................292 Setting the System Manager PIN ..........................294 Setting a Remote UI PIN ....................296 Configuring the Network Security Settings ..................... 298 Restricting Communication by Using Firewalls ..................
  • Page 296: Managing The Machine

    Managing the Machine Managing the Machine 2KUS-060 To reduce the various risks associated with the use of this machine, such as leaks of personal information or unauthorized use by third parties, constant and effective security measures are required. An administrator should manage important settings, such as access privileges and security settings, to ensure that the machine is used safely.
  • Page 297 Managing the Machine ◼ Managing the System Configuration and Settings Updating the Firmware(P. 354) Initializing Settings(P. 357)
  • Page 298: Setting Access Privileges

    Managing the Machine Setting Access Privileges 2KUS-061 Protect the machine from unauthorized access by only allowing users with access privileges to use the machine. When privileges are set, the user must enter a PIN to change settings or access the Remote UI. Access privileges are divided into two types: System Manager Mode and General User Mode.
  • Page 299: Setting The System Manager Pin

    Managing the Machine Setting the System Manager PIN 2KUS-062 Set a System Manager PIN that is intended exclusively for Administrators. You can access <Network Settings>, <System Management Settings>, etc. only when the PIN has been entered correctly. It is recommended that only Administrators know the PIN.
  • Page 300 Managing the Machine ● Do not forget your PIN. If you forget your PIN, contact your local authorized Canon dealer or the Canon help line. Configuring settings via the Remote UI ● Start the Remote UI and log in to System Manager Mode. Click [Settings/Registration]...
  • Page 301: Setting A Remote Ui Pin

    Managing the Machine Setting a Remote UI PIN 2KUS-063 You can set a PIN for access to the Remote UI. All users use a common PIN. ● For more information about the basic operations to be performed when setting the machine from the Remote UI, see Setting Up Menu Options from Remote UI(P.
  • Page 302 Managing the Machine If <System Management Settings> are initialized ● The Remote UI Access PIN is also initialized. After an initialization, reset the PIN. <Initialize Menu>(P. 428) LINKS Setting Access Privileges(P. 291) Setting the System Manager PIN(P. 292)
  • Page 303: Configuring The Network Security Settings

    Managing the Machine Configuring the Network Security Settings 2KUS-064 Authorized users may incur unanticipated losses from attacks by malicious third parties, such as sniffing, spoofing, and tampering of data as it flows over a network. To protect your important and valuable information from these attacks, the machine supports the following features to enhance security and secrecy.
  • Page 304 Managing the Machine IEEE 802.1X Authentication IEEE 802.1X is a standard and mechanism for blocking unauthorized access to the network by collectively managing user authentication information. If a device tries to connect to the 802.1X network, the device must go through user authentication in order to prove that the connection is made by an authorized user. Authentication information is sent to and checked by a RADIUS server, which permits or rejects communication to the network depending on the authentication result.
  • Page 305: Restricting Communication By Using Firewalls

    Managing the Machine Restricting Communication by Using Firewalls 2KUS-065 Without proper security, unauthorized third parties can access computers and other communication devices that are connected to a network. To prevent this unauthorized access, specify the settings for packet filter, a feature that restricts communication to devices with specified IP addresses or MAC addresses.
  • Page 306: Specifying Ip Addresses For Firewall Settings

    Managing the Machine Specifying IP Addresses for Firewall Settings 2KUS-066 You can either limit communication to only devices with specified IP addresses, or block devices with specified IP addresses but permit other communications. You can specify a single IP address or a range of IP addresses. ●...
  • Page 307 Managing the Machine [Blocked Addresses] Register addresses to be blocked, as well as check or delete registered blocked addresses. [Allowed Addresses] Register addresses to be allowed, as well as check or delete registered allowed addresses. Select the [Use Filter] check box. ●...
  • Page 308 Managing the Machine <IPv6 Address Filter>(P. 422) Entry form for IP addresses Description Example IPv4: 192.168.0.10 Delimit numbers with periods. Entering a single address IPv6: Delimit alphanumeric characters with fe80::10 colons. Insert a hyphen between the Specifying a range of addresses 192.168.0.10-192.168.0.20 addresses.
  • Page 309: Specifying Mac Addresses For Firewall Settings

    Managing the Machine Specifying MAC Addresses for Firewall Settings 2KUS-067 You can limit communication to only devices with specified MAC addresses. This function is unavailable when the machine is connected to a wireless LAN. ● For more information about the basic operations to be performed when setting the machine from the Remote UI, see Setting Up Menu Options from Remote UI(P.
  • Page 310 Managing the Machine ● Enter the MAC address in the [Address to Register] text box and click [Add]. ● You do not need to delimit the address with hyphens or colons. Check for entry errors ● If MAC addresses are incorrectly entered, you may become unable to access the machine from the Remote UI, in which case you need to set <MAC Address Filter>...
  • Page 311: Changing Port Numbers

    Managing the Machine Changing Port Numbers 2KUS-068 Ports serve as endpoints for communicating with other devices. Typically, conventional port numbers are used for major protocols, but devices that use these port numbers are vulnerable to attacks because these port numbers are well-known.
  • Page 312: Setting A Proxy

    Managing the Machine Setting a Proxy 2KUS-069 A proxy (or HTTP proxy server) refers to a computer or software that carries out HTTP communication for other devices, especially when communicating with resources outside the network, such as when browsing Web sites. The client devices connect to the outside network through the proxy server, and do not communicate directly to the resources outside.
  • Page 313 Managing the Machine [Use Proxy within Same Domain] Select the check box to also use the specified proxy server for communication with devices in the same domain. [Use Proxy Authentication] To enable authentication by the proxy server, select the check box and enter alphanumeric characters for the user name in the [User Name] text box.
  • Page 314: Configuring The Key And Certificate For Tls

    Managing the Machine Configuring the Key and Certificate for TLS 2KUS-06A You can encrypt communication between the machine and a Web browser on the computer by using Transport Layer Security (TLS). TLS is a mechanism for encrypting data sent or received over the network. TLS must be enabled when the Remote UI is used for specifying settings such as SNMPv3.
  • Page 315 Managing the Machine Using the operation panel ● You can also enable or disable TLS encrypted communication from the <Menu> screen. <Use TLS>(P. 422) Starting the Remote UI with TLS ● If you try to start the Remote UI when TLS is enabled, a security alert may be displayed regarding the security certificate.
  • Page 316: Generating The Key And Certificate For Network Communication

    Managing the Machine Generating the Key and Certificate for Network Communication 2KUS-06C A key and certificate can be generated with the machine when it is required for encrypted communication via Transport Layer Security (TLS). You can use TLS when accessing the machine via the Remote UI. Self-signed certificates are used with the key and certificate generated in "Network Communication."...
  • Page 317 Managing the Machine [Key Settings] [Key Name] Enter alphanumeric characters for naming the key. Set a name that will be easy for you to find later in a list. [Signature Algorithm] Select the signature algorithm from the drop-down list. [Key Algorithm] Select the key generation algorithm from [RSA] or [ECDSA], then select the key length from the drop- down list.
  • Page 318 Managing the Machine ● Generating a key and certificate may take some time. ● After the key and certificate is generated, it is automatically registered to the machine. LINKS Configuring the Key and Certificate for TLS(P. 307) Registering the Key and Certificate for Network Communication(P. 315)
  • Page 319: Generating A Key And Certificate Signing Request (csr)

    Managing the Machine Generating a Key and Certificate Signing Request (CSR) 2KUS-06E Because certificates generated on the machine do not have a CA signature, a communication error may result depending on devices it communicates with. To have the certificate authority issue the certificate with the CA signature, you need to obtain data of CSR (Certificate Signing Request), which the administrator can generate from Remote UI.
  • Page 320 Managing the Machine [Key Settings] [Key Name] Enter alphanumeric characters for naming the key. Set a name that will be easy for you to find later in a list. [Signature Algorithm] Select the signature algorithm from the drop-down list. [Key Algorithm] Select the key generation algorithm from [RSA] or [ECDSA], then select the key length from the drop- down list.
  • Page 321 Managing the Machine ➠ The CSR file is stored on the computer. Attach the stored file and submit the application to the certification authority. Registering a Certificate to a Key The key with the CSR generated cannot be used until the certificate issued from the certificate authority based on the CSR is registered in the key.
  • Page 322: Registering The Key And Certificate For Network Communication

    Managing the Machine Registering the Key and Certificate for Network Communication 2KUS-06F You can obtain the key and certificate, and the CA certificate from a certification authority (CA) for use with the machine. Install and register the obtained key and certificate file and CA certificate file in this machine using Remote UI.
  • Page 323 Managing the Machine Deleting the key and certificate file or CA certificate file ● Click [Delete] on the right of the file you want to delete click [OK]. Click [Browse], specify the file to install, and click [Start Installation]. ➠ The key and certificate file or the CA certificate file is installed on the machine from a computer.
  • Page 324: Configuring Ieee 802.1x Authentication Settings

    Managing the Machine Configuring IEEE 802.1X Authentication Settings 2KUS-06H The machine can connect to an 802.1X network as a client device. A typical 802.1X network consists of a RADIUS server (authentication server), LAN switch (authenticator), and client devices with authentication software (supplicants). If a device tries to connect to the 802.1X network, the device must go through user authentication in order to prove that the connection is made by an authorized user.
  • Page 325 Managing the Machine Click [Settings/Registration] on the Portal page. Remote UI Screen(P. 335) Select [Network Settings] [IEEE 802.1X Settings]. Click [Edit]. Select the [Use IEEE 802.1X] check box, and enter the login name in the [Login Name] text box. [Use IEEE 802.1X] Select the check box to enable IEEE 802.1X authentication.
  • Page 326 Managing the Machine Viewing details of a certificate ● You can check the details of the certificate or verify the certificate by clicking the corresponding text link under [Key Name], or the certificate icon. Setting TTLS/PEAP Select the [Use TTLS] or [Use PEAP] check box. Internal protocol for TTLS ●...
  • Page 327 Managing the Machine Using the operation panel ● You can also enable or disable IEEE 802.1X authentication from the <Menu> screen. <IEEE 802.1X Settings>(P. 371) LINKS Configuring the Key and Certificate for TLS(P. 307)
  • Page 328: Restricting The Machine's Functions

    Managing the Machine Restricting the Machine's Functions 2KUS-06J Some of the functions of the machine may rarely be used or provide opportunities for misuse. For security purposes, the machine can be set to limit its capabilities by partially or completely disabling these functions. Restricting Access to Address Book and Sending Functions You can specify the PIN in the Address Book to disable a general user from modifying data or limit destinations that can be specified for fax sending.
  • Page 329 Managing the Machine...
  • Page 330: Restricting Access To Address Book And Sending Functions

    Managing the Machine Restricting Access to Address Book and Sending Functions 2KUS-06K Some cases of information leakage can be prevented by limiting the available fax and e-mail destinations to those registered in the Address Book, or by setting a PIN for the Address Book so that unauthorized users cannot add or edit Address Book entries.
  • Page 331: Restricting Use Of The Address Book

    Managing the Machine Restricting Use of the Address Book 2KUS-06L The Address Book can be set to require users to enter a PIN in order to add new entries to the Address Book or edit existing entries. Setting a PIN to the Address Book can reduce the risk of documents being sent to unintended recipients because changes to the Address Book can only be made by users who know the PIN.
  • Page 332 Managing the Machine Registering Destinations from Remote UI(P. 346) Configuring Basic E-Mail Settings(P. 79) Setting a Shared Folder as a Save Location(P. 86)
  • Page 333: Limiting Available Destinations

    Managing the Machine Limiting Available Destinations 2KUS-0AA By limiting destinations that can be specified to those registered in the Address Book, you can reduce the possibility of specifying unintended destinations and prevent users from leaking information. You can configure the setting to display the confirmation screen to prevent the user from misdialing when specifying a coded dial number in the Address Book.
  • Page 334 Managing the Machine <Menu> <System Management Settings> <Restrict TX Function> <One-Touch/Coded Dial TX Confirmation> <On> LINKS Sending Data by E-Mail/Saving Data to a Shared Folder(P. 238) Recalling Previously Used Settings for Sending/Saving (Recall Settings)(P. 256) Restricting Use of the Address Book(P. 324) Restricting the Fax Sending Functions(P.
  • Page 335: Restricting The Fax Sending Functions

    Managing the Machine Restricting the Fax Sending Functions 2KUS-0AC You can set various restrictions for sending faxes, which can prevent information leakage to third parties or sending documents to unintended destinations. Confirming the Entered Fax Number(P. 328) Restricting Fax Sending from a Computer(P. 328) Restricting Sequential Broadcasts(P.
  • Page 336 Managing the Machine <Off> Enables sequential broadcasting. <Confirm Sequential Broadcast> Displays the confirmation screen when sending a fax via sequential broadcasting. <Reject Sequential Broadcast> Disables sequential broadcasting. LINKS Basic Operations for Sending Faxes(P. 195) Recalling Previously Used Settings for Sending (Recall Settings)(P. 207) Sending Faxes from Your Computer (PC Fax)(P.
  • Page 337: Restricting Usb Functions

    Managing the Machine Restricting USB Functions 2KUS-06Y USB is a convenient way of connecting peripheral devices and storing or relocating data, but USB can also be a source of information leakage if it is not properly managed. This section describes how to restrict connection via the USB port of the machine.
  • Page 338: Disabling Http Communication

    Managing the Machine Disabling HTTP Communication 2KUS-070 HTTP is used for communications over the network, such as when you access the machine via the Remote UI. If you are using a USB connection or are otherwise not using HTTP, you can disable HTTP to block malicious third-party intrusions via the unused HTTP port.
  • Page 339: Disabling Remote Ui

    Managing the Machine Disabling Remote UI 2KUS-071 The Remote UI is useful because the machine settings can be specified by using a Web browser on a computer. To use the Remote UI, the machine must be connected to a computer over the network. If the machine is connected to a computer via USB, or if you do not need to use the Remote UI, you might want to disable the Remote UI to reduce the risk of having your machine controlled remotely over the network by malicious third parties.
  • Page 340: Managing The Machine From A Computer (remote Ui)

    Managing the Machine Managing the Machine from a Computer (Remote UI) 2KUS-072 Using a Web browser to operate the machine remotely, you can check the documents waiting to be printed or the status of the machine. You can also make various settings. You can do this without leaving your desk, making system management easier.
  • Page 341: Starting Remote Ui

    Managing the Machine Starting Remote UI 2KUS-073 To operate remotely, you need to input the IP address of the machine into a Web browser and start the Remote UI. Check the IP address set to the machine in advance ( Viewing Network Settings(P.
  • Page 342 Managing the Machine When a System Manager PIN is set Enter the appropriate PIN in [System Manager PIN] to log in to System Manager Mode. Setting the System Manager PIN(P. 292) Click [Log In]. ➠ The Portal page (main page) will be displayed. Remote UI Screen(P.
  • Page 343 Managing the Machine [Support Link] Displays the support link specified in [Device Information] under [System Management]. Refresh Icon Refreshes the currently displayed page. [Log Out] Logs off from the Remote UI. The Login page will be displayed. [Mail to System Manager] Displays a window for creating an e-mail to the system manager specified in [System Manager Information] under [System Management].
  • Page 344: Checking The Status And Logs

    Managing the Machine Checking the Status and Logs 2KUS-074 Checking Current Status of Print Documents(P. 337) Checking the Status of Received Faxes(P. 338) Checking History of Documents(P. 338) Checking Error Information(P. 338) Checking Consumables(P. 339) Checking Maximum Print Speed(P. 339) Checking System Manager Information(P.
  • Page 345 Managing the Machine Checking the Status of Received Faxes You can check the logs of received fax documents. You can also click [Delete] for a received fax document to delete it. Log in to the Remote UI ( Starting Remote UI(P. 334) ) [Status Monitor/Cancel] [Job Status] under [RX]...
  • Page 346 Managing the Machine Log in to the Remote UI ( Starting Remote UI(P. 334) ) [Status Monitor/Cancel] [Error Information] Checking Consumables Paper size and paper type for the paper source, toner cartridge model number, etc. are displayed. You can also click [Check Consumables Details] in the Portal page (main page) to display this page ( Remote UI Screen(P.
  • Page 347 Managing the Machine Checking System Manager Information Information about the machine and the system manager is displayed. This information is set in [System Management] on the [Settings/Registration] page. Log in to the Remote UI ( Starting Remote UI(P. 334) ) [Status Monitor/Cancel] [Device Information]...
  • Page 348 Managing the Machine Checking History of Cartridge You can check the usage logs of the toner cartridge or the drum cartridge. The display can be changed to either the toner cartridge or the drum cartridge. Log in to the Remote UI ( Starting Remote UI(P.
  • Page 349 Managing the Machine LINKS Remote UI Screen(P. 335)
  • Page 350: Setting Up Menu Options From Remote Ui

    Managing the Machine Setting Up Menu Options from Remote UI 2KUS-075 You can change the various machine settings by using the Remote UI. Most of the settings can be set also on the machine, but some settings can only be set using the Remote UI. This section describes the basic flow of changing the settings of the machine using the Remote UI.
  • Page 351 Managing the Machine Click [Edit]. Specify the required settings. Click [OK].
  • Page 352 Managing the Machine Restart the machine as necessary. ● Turn OFF the machine, wait for at least 10 seconds, and turn it back ON. ● For information about whether you need to restart the machine, view the message on the edit screen.
  • Page 353: Registering Destinations From Remote Ui

    Managing the Machine Registering Destinations from Remote UI 2KUS-076 You can use the computer to register destinations in the Address Book of the machine and edit information of registered destinations. Specify the shared folder destination here. You can change the settings only when you have logged in to System Manager Mode. Start the Remote UI.
  • Page 354 Managing the Machine Specify the destination. To register the fax destination [Name] Enter the name of the destination. [Fax Number] Enter the fax number of the destination. [ECM TX] Select the check box to make the following possible: if an error occurs in an image that is being sent, the error is checked and corrected to prevent an improper image from being sent.
  • Page 355 Managing the Machine [Name] Enter the name of the destination. [E-Mail Address] Enter the e-mail address of the destination. To register the shared folder destination [Name] Enter the name for the destination. [Host Name] Enter the computer name or IP address. You can include a path to the shared folder with the computer name or IP address (e.g.
  • Page 356 Managing the Machine Saving/Loading Address Book from Remote UI(P. 350) Address Book List (Touch Panel Model)(P. 458)
  • Page 357: Saving/loading Address Book From Remote Ui

    Managing the Machine Saving/Loading Address Book from Remote UI 2KUS-077 Address Book data in the machine can be saved on your computer (export). Data that is saved on your computer can also be registered in the machine (import). You can easily copy the destinations in the Address Book to multiple machines.
  • Page 358 Managing the Machine Loading Address Book Data The Address Book data currently registered is overwritten when you load the Address Book data. Start the Remote UI and log in to System Manager Mode. Starting Remote UI(P. 334) Click [Settings/Registration] on the Portal page. Remote UI Screen(P.
  • Page 359: Importing/exporting Address Book Data With The Supplied Software

    Managing the Machine Importing/Exporting Address Book Data with the Supplied Software 2KUS-0AE You can export Address Book data saved on the machine to a computer using the Address Book Import/Export Tool contained on the provided CD-ROM/DVD-ROM. The data can be re-imported, providing a secure backup in case Address Book data becomes erased due to repairs or maintenance.
  • Page 360 Managing the Machine...
  • Page 361: Updating The Firmware

    Checking the Firmware Version(P. 355) Updating via the Internet You can access the Canon server from the machine to update the firmware to the latest version. Display the <Menu> screen. Home Screen(P. 111) Touch Panel Model Select <Menu>...
  • Page 362 Updating from a Computer When you have downloaded the latest firmware version from the Canon website, use "User Support Tool" utility software to update the firmware from a computer. For how to perform firmware update from a computer, see the "User Support Tool Operation Guide"...
  • Page 363 Managing the Machine Select <Update Firmware>. Select <Version Information>. ➠ The current firmware version is displayed.
  • Page 364: Initializing Settings

    Managing the Machine Initializing Settings 2KUS-079 You can restore the following settings: Initializing Eco Report Counter(P. 357) Initializing Menu(P. 357) Initializing Key and Certificate(P. 357) Initializing Address Book(P. 358) Initializing All Data/Settings(P. 358) Initializing Eco Report Counter You can restore the Eco Report Counter settings to the factory defaults. <Menu>...
  • Page 365 Managing the Machine ● After initializing, functions that require a key and certificate such as TLS encrypted communication are not available. To use these functions, configure the settings for the key and certificate and activate the functions again. Log in to the Remote UI with Administrator privileges ( Starting Remote UI(P.
  • Page 366 Setting Menu List Setting Menu List Setting Menu List ............................360 ............................361 <Direct Connection> ............................362 <Network Settings> ........................373 <Output Rprt.>/<Output Reports> ..............................374 <Preferences> ............................... 380 <Timer Settings> ............................385 <Common Settings> ..............................387 <Copy Settings> ..............................389 <Fax Settings>...
  • Page 367: Setting Menu List

    Setting Menu List Setting Menu List 2KUS-07A You can customize the machine based on your environment and needs by configuring settings described in this chapter. To start configuration, display the <Menu> screen. This section describes what each item in the setting menu can configure.
  • Page 368: Direct Connection

    Setting Menu List <Direct Connection> 2KUS-07C On the 5 Lines LCD Model, make a direct connection between a mobile device and the machine. Connecting Directly (Access Point Mode)(P. 268) Settings for Direct Connection can be specified from <Direct Connection Settings>(P. 363) .
  • Page 369: Network Settings

    Setting Menu List <Network Settings> 2KUS-07E All the settings related to the network are listed with descriptions. Default settings are marked with a dagger ( ). <Select Wired/Wireless LAN>(P. 362) <Wireless LAN Settings>(P. 362) <Direct Connection Settings>(P. 363) <Easy Connection via PC>(P. 365) <TCP/IP Settings>(P.
  • Page 370 Setting Menu List <None> <WEP> <Open System> WEP Key 1 to 4 <Shared Key> WEP Key 1 to 4 <WPA/WPA2-PSK> <Auto> <AES-CCMP> <WPS Push Button Mode> Select to automatically configure a wireless connection by using the button on a WPS wireless router. Setting Up Connection Using WPS Push Button Mode(P.
  • Page 371 Setting Menu List <Time Until Direct Connection Termination> Specify the time to automatically disconnect after Direct Connection is established. 0 (Do not terminate session automatically) 1 to 10 to 60 (min.) <Menu> ( <Network Settings> <Direct Connection Settings> <Time Until Direct Connection Termination>...
  • Page 372 Setting Menu List <Easy Connection via PC> Start Easy Connection via PC (cableless setup mode). This allows you to use Canon Laser NW Device Setup Utility on your PC to configure network settings. <Menu> ( <Network Settings> <Easy Connection via PC>...
  • Page 373 Setting Menu List <DNS Settings> Specify settings for Domain Name System (DNS), which provides a host name for IP address resolutions. Configuring DNS(P. 57) <DNS Server Settings> <Primary DNS Server>: 0.0.0.0 <Secondary DNS Server>: 0.0.0.0 <DNS Host Name/Domain Name Settings> <Host Name>...
  • Page 374 Setting Menu List <Off> <On> <Check Settings> <Link-Local Address> <Prefix Length> <Stateless Address Settings> Enable or disable stateless addresses. <Off> <On> <Check Settings> <Stateless Address> <Prefix Length> <Use DHCPv6> Enable or disable the stateful address that is acquired via DHCPv6. <Off>...
  • Page 375 Setting Menu List <On> <DNS Dynamic Update Interval> 0 to 24 to 48 (hr.) <mDNS Settings> Specify settings for using DNS functions without DNS servers. <Off> <On> <Use IPv4 Name for mDNS> <Off> <mDNS Name> <On> <LPD Print Settings> Enable or disable LPD, a printing protocol that can be used on any hardware platform or operating system. Configuring Printing Protocols and WSD Functions(P.
  • Page 376 Setting Menu List <On> <Use HTTP> Enable or disable HTTP, which is required for communications with a computer, such as when using the Remote UI, WSD printing, or printing with Google Cloud Print. Disabling HTTP Communication(P. 331) <Off> <On> <Port Number Settings> Change port numbers for protocols according to the network environment.
  • Page 377 Setting Menu List <On> <Community Name 1 Settings> <Off> <On> <Community Name> <MIB Access Permission> <Community Name 2 Settings> <Off> <On> <Community Name> <MIB Access Permission> <Dedicated Community Settings> <Off> <On> <Menu> ( <Network Settings> <SNMP Settings> <SNMPv1 Settings> <SNMPv1 Settings>...
  • Page 378 Setting Menu List <Dedicated Port Settings> Enable or disable the dedicated port. The dedicated port is used when printing from the computer and when browsing or specifying the machine settings over the network. <Off> <On> <Menu> ( <Network Settings> <Dedicated Port Settings> Select <Off>...
  • Page 379 Setting Menu List <Initialize Network Settings> Select to return the Network Settings to the factory defaults. <Initialize Menu>(P. 428)
  • Page 380: Output Rprt.>/

    Setting Menu List <Output Rprt.>/<Output Reports> 2KUS-07F You can print out and check the settings of machine setting options and other details as reports or lists. Printing Reports and Lists(P. 456)
  • Page 381: Preferences

    Setting Menu List <Preferences> 2KUS-07H All the settings related to viewing of the display are listed with descriptions. Default settings are marked with a dagger ( ). <Volume Settings>(P. 374) <Display Settings>(P. 376) Asterisks ( ● Settings marked with " "...
  • Page 382 Setting Menu List <Scanning Done Tone> Select whether the machine beeps when scanning fax documents is complete. You can also adjust the volume. 6 levels <When Error> <Off> <On> <Entry Tone> Select whether the machine beeps when a key is pressed on the operation panel. <Off>...
  • Page 383 Setting Menu List <Display Settings> <Default Screen after Startup/Restoration> By default, the Home screen is displayed immediately after the machine is turned ON or when the Auto Reset function is performed. Specify the setting to change the default screen and display the main screen of a different function.
  • Page 384 Setting Menu List <Millimeter/Inch Entry Switch> Select the unit of measurement. <Millimeter> <Inch> <Menu> ( <Preferences> <Display Settings> <Millimeter/Inch Entry Switch> Select <Millimeter> or <Inch> <Notify to Check Paper Settings> Specify whether to display a message prompting you to check paper settings when loading paper into the drawer or multi-purpose tray.
  • Page 385 Setting Menu List <Scrolling Speed> Adjust the scrolling speed of the screen by selecting from 3 levels. <Slow> <Standard> <Fast> <Menu> ( <Preferences> <Display Settings> <Scrolling Speed> Select the speed <Cursor Movement Type> Configure how the cursor moves after a character is entered on the screen. Select <Auto> to automatically move the cursor to the right of the entered character.
  • Page 386 Setting Menu List <Norwegian> <Polish> <Portuguese> <Romanian> <Russian> <Slovak> <Slovene> <Spanish> <Swedish> <Turkish> <Menu> ( <Preferences> <Display Settings> <Language> Select a language <Remote UI Language> Select the display language used for the Remote UI screens. <Chinese (Simplified)> <Chinese (Traditional)> <Czech> <Danish>...
  • Page 387: Timer Settings

    Setting Menu List <Timer Settings> 2KUS-07J All the settings related to the timer are listed with descriptions. Default settings are marked with a dagger ( ). <Quiet Mode Time>(P. 380) <Date/Time Settings>(P. 380) <Auto Sleep Time>(P. 382) <Auto Reset Time>(P. 382) <Function After Auto Reset>(P.
  • Page 388 Setting Menu List <Menu> ( <Timer Settings> <Date/Time Settings> <Date Format> Select the date format <Time Format> Select the 12- or 24-hour clock display setting. <12 Hour (AM/PM)> <24 Hour> <Menu> ( <Timer Settings> <Date/Time Settings> <Time Format> Select the display setting <Current Date/Time Settings>...
  • Page 389 Setting Menu List <Daylight Saving Time Settings> Enable or disable daylight saving time. If daylight saving time is enabled, specify the dates from which and to which daylight saving time is in effect. Setting the Date/Time(P. 11) <Off> <On> Start: Month, Week, Day End: Month, Week, Day <Auto Sleep Time>...
  • Page 390 Setting Menu List <Menu> ( <Timer Settings> <Function After Auto Reset> Select <Default Function> or <Selected Function> <Auto Offline Time> If a key has not been pressed for a specified period of time after the screen below is displayed (the machine is set online for scanning), the machine automatically becomes offline.
  • Page 391 Setting Menu List occur, particularly if the machine shuts down while data is being imported. When you import data using the Remote UI or use the Send Function Setting Tool, set <Auto Shutdown Time> to <0> (Off) in advance. ● If any settings of the [Timer Settings] are changed from the Remote UI while the machine is in the sleep mode, the timer for the <Auto Shutdown Time>...
  • Page 392: Common Settings

    Setting Menu List <Common Settings> 2KUS-07K All the settings related to the paper feed method are listed with descriptions. Default settings are marked with a dagger ( ). <Switch Paper Feed Method> Specify this setting when you print a document on paper with logos. In general use, to print on paper with logos, you need to change how the paper loaded in the paper source is facing depending on whether you are performing 1- or 2- sided printing.
  • Page 393 Setting Menu List ● If <Print Side Priority> is set for a paper source that is loaded with paper you cannot use for 2-sided printing ( Available Paper(P. 538) ), <Speed Priority> is applied to the paper source instead. In this case, you need to load the paper in the same way as when <Speed Priority>...
  • Page 394: Copy Settings

    Setting Menu List <Copy Settings> 2KUS-07L All the settings related to the copy are listed with descriptions. Default settings are marked with a dagger ( ). <Change Default Settings>(P. 387) <Correct Density>(P. 388) <Initialize Default Settings>(P. 388) Asterisks ( ● Settings marked with an asterisk ( ) may not be displayed depending on the model you are using.
  • Page 395 Setting Menu List <N on 1> <Off> <2 on 1> <4 on 1> <ID Card Copy> <Select Layout> <Passport Copy> <Off> <2 on 1 (2-Sided)> <4 on 1 (2-Sided)> <2 on 1> <4 on 1> <Collate> <Off> <On> <Sharpness> 7 Levels <Correct Density>...
  • Page 396: Fax Settings

    Setting Menu List <Fax Settings> 2KUS-07R All the settings about the fax are listed with short descriptions. Default settings are marked with a dagger ( ). <Basic Settings>(P. 389) <TX Function Settings>(P. 391) <RX Function Settings>(P. 395) <RX Print Settings>(P. 397) <Forwarding Settings>(P.
  • Page 397 Setting Menu List 6 Levels <Menu> <Fax Settings> <Basic Settings> <Off-Hook Alarm> Select the volume of the alert sound <Apply> <Communication Management Settings> Specify the communication start speed settings and the R-key settings. <TX Start Speed> Adjust the communication start speed in descending order from "33600 bps." This adjustment should be made when it takes a long time to start sending a fax due to a poor telephone line connection.
  • Page 398 Setting Menu List <Prefix> <Hooking> <Menu> <Fax Settings> <Basic Settings> <Communication Management Settings> <R-Key Setting> <PBX> Select <Prefix> or <Hooking> Enter the outside line access number if you select <Prefix> <Apply> <PBX> Select the type of PBX you are using. If you select <Prefix>, register the prefix code on the next screen. <Code>...
  • Page 399 Setting Menu List <200 x 100 dpi (Normal)> <200 x 200 dpi (Fine)> <200 x 200 dpi (Photo)> <200 x 400 dpi (Superfine)> <Density> 9 Levels <2-Sided Original> <Off> <Book Type> <Calendar Type> <Sharpness> 7 Levels <Register Unit Name> Register the name of a company or person. Registering the Fax Number and Unit Name(P.
  • Page 400 Setting Menu List "(international access code) - (country code) - (area code) - (fax number)" but consecutive numbers that are input without pauses may not be recognized correctly. In this case, try adding a pause after the international access code or the fax number. If the code or the number is still not recognized correctly, change the duration of the pause.
  • Page 401 Setting Menu List <TX Terminal ID> Specify settings for adding the sender information, including the fax number and the name of the machine, to the fax header. The recipient can check who sent the fax by looking at the added information. <Off>...
  • Page 402 Setting Menu List <On> <Confirm Entered Fax Number> Select whether to require users to enter the fax number twice when it is entered by using the numeric keys. Confirming the Entered Fax Number(P. 328) <Off> <On> <Restrict Sequential Broadcast> Select whether to prohibit sequential broadcasting, a feature that sends faxes to multiple destinations in succession.
  • Page 403 Setting Menu List <Incoming Ring> Specify settings for sounding a ring to notify you of incoming faxes. This feature is only available when <Auto> or <Fax/Tel (Auto Switch)> is selected for the receive mode. Specify how many times the incoming call rings when the machine receives a fax call.
  • Page 404 Setting Menu List <Menu> <Fax Settings> <RX Function Settings> <Switch to Auto RX> <On> Specify how long the incoming call rings <Apply> <Memory Lock Settings> Select whether to store received faxes without immediately printing them. Stored fax documents can be printed at any time by changing the setting to <Off>.
  • Page 405 Setting Menu List <On> <Ratio> <Auto> <97%> <95%> <90%> <75%> <Direction> <Vertical/Horizontal> <Vertical Only> <Menu> <Fax Settings> <RX Print Settings> <Reduce RX Size> <On> Specify the settings <Apply> <Ratio> <Auto> reduces the image by a ratio that is based on the size of the loaded paper. <97%>, <95%>, <90%>, or <75%>...
  • Page 406 Setting Menu List When this function is enabled, faxes may fade or blur. Because received documents are not stored in memory, you need to ask the sender to resend the document. <Menu> <Fax Settings> <RX Print Settings> <Continue Print. When Near Cart. Life End> <On>...
  • Page 407: Scan Settings

    Setting Menu List <Scan Settings> 2KUS-07S All the settings about the scan are listed with short descriptions. Default settings are marked with a dagger ( ). <E-Mail Settings>(P. 400) <File Settings>(P. 401) <Register Unit Name (E-Mail)>(P. 402) <Output File Image Settings>(P. 403) <Shortcut Key Settings>(P.
  • Page 408 Setting Menu List <2-Sided Original> <Off> <Book Type> <Calendar Type> <Sharpness> 7 Levels <Data Size> <Small: Memory Priority> <Standard> <Large: Image Quality Priority> <Subject/Message> <Subject> <Message> <Reply To> <None> <Specify from Address Book> <Priority> <Low> <Standard> <High> <Initialize Default Settings> Select this option to restore the default e-mail transmission settings.
  • Page 409 Setting Menu List <File Format> <PDF> <PDF (Compact)> <JPEG> <TIFF> <Density> 9 Levels <Original Orientation> <Portrait> <Landscape> <Original Type> <Text> <Text/Photo> <Photo> <2-Sided Original> <Off> <Book Type> <Calendar Type> <Sharpness> 7 Levels <Data Size> <Small: Memory Priority> <Standard> <Large: Image Quality Priority> <Initialize Default Settings>...
  • Page 410 Setting Menu List <Output File Image Settings> Specify settings for the gamma value for converting scanned originals into files. <YCbCr TX Gamma Value> Select the gamma value used when converting scanned color documents into the specified file format. You can specify the same gamma value as that of the monitor which is to be used for viewing the converted files.
  • Page 411 Setting Menu List <Network Connection> <Color Scan> <B&W Scan> <Custom 1> <Custom 2> <Confirm Destination> <Scan -> PC1> <Scan -> PC2> 5 Lines LCD Model <Register> <Scan -> PC> <Off> <USB Connection> <Color Scan> <B&W Scan> <Custom 1> <Custom 2> <Network Connection>...
  • Page 412: Printer Settings

    Setting Menu List <Printer Settings> 2KUS-07U All the settings related to the printer are listed with descriptions. Default settings are marked with a dagger ( ). <Action When Paper Size Mismatch> (P. 405) <Image Quality Settings for Mobile Print>(P. 405) <Copies>(P.
  • Page 413 Setting Menu List <Priority> <Speed Priority> <Image Quality Priority> <Menu> ( <Printer Settings> <Image Quality Settings for Mobile Print> Select <Halftone> or <Priority> Select the item <Apply> ● When <Priority> is set to <Speed Priority>, you cannot select <Error Diffusion>. <Copies>...
  • Page 414 Setting Menu List <Menu> ( <Printer Settings> <Default Paper> Select the paper size <Print Quality> You can change settings related to print quality. <Density> Adjust the toner density. 17 Levels <Fine Adjust>/<Density (Fine Adjust)> <High> 17 Levels <Medium> 17 Levels <Low>...
  • Page 415 Setting Menu List <Menu> ( <Printer Settings> <Print Quality> <Resolution> Select <1200 dpi> or <600 dpi> <Density Fine Adjustment> Finely adjust the density. You can specify this setting only when <1200 dpi> is selected in <Resolution>. <-1> <0> <+1> <Menu> ( <Printer Settings>...
  • Page 416 Setting Menu List Specify this to bind on the short edge of paper. <Timeout> Set the time period after which the current print job is automatically canceled in the case of a print data reception interruption. 5 to 15 to 300 (sec.) <Menu>...
  • Page 417 Setting Menu List <Font Number> Specify the font to use by selecting a corresponding font ID number. You can print the PCL font list with font samples from the operation panel. PCL Font List(P. 459) to 54 <Menu> ( <Printer Settings> <PCL>...
  • Page 418 Setting Menu List <Character Code> Select the character code that is most suited for the computer you send print data from. The specified setting is ignored when the character code is controlled by the font specified in <Font Number>. <DESKTOP> <PC8>...
  • Page 419 Setting Menu List <Menu> ( <Printer Settings> <PCL> <Unit of Measure> Select <Millimeters> or <Inches> <X dimension> Specify the horizontal dimension (short edge) of the custom paper. 77 to 215 (mm) <Menu> ( <Printer Settings> <PCL> <X dimension> Specify the dimension <Apply>...
  • Page 420 Setting Menu List <Menu> ( <Printer Settings> <PCL> <Append CR to LF> Select <Yes> or <No> <Enlarge A4 Print Width> Select whether to expand the width of the printable area of A4 size paper in portrait orientation to that of LTR size.
  • Page 421 Setting Menu List Type of image Select the object for which to change the setting. <Text> represents letters and characters, <Graphics> represents lines and figures, and <Image> represents photos and images. Setting value <Color Tone> Produces a sharp print with strong contrast of lightness and darkness. It is suitable for printing image data such as photo image data.
  • Page 422: Adjustment/maintenance

    Setting Menu List <Adjustment/Maintenance> 2KUS-07W All the settings related to adjustment and maintenance are listed with descriptions. Default settings are marked with a dagger ( ). <Displ. Timing for Cartridge Prep. Notif.>(P. 415) <Toner Save>(P. 415) <Special Processing>(P. 416) <Clean Fixing Assembly>(P. 419) <Control Condensation>(P.
  • Page 423 Setting Menu List When set to <On> ● Fine lines and portions with lighter print density may become blurred. <Special Processing> If the print results on special types of paper are not satisfactory, the following settings may improve the quality of the printouts.
  • Page 424 Setting Menu List <Menu> ( <Adjustment/Maintenance> <Special Processing> <Special Printing Mode A> Select the mode <Special Printing Mode Z> If streaks adhere to the print paper output when copying or faxing, changing this may improve the print quality. <Mode 2> can improve the quality more significantly than <Mode 1>. Touch Panel Model <Copy>...
  • Page 425 Setting Menu List <Menu> ( <Adjustment/Maintenance> <Special Processing> <Special Printing Mode G> <On> <Special Printing Mode Q> Printed images may be faint when they are printed on rough-surface paper. In such cases, setting this to <On> may improve the quality of the printout. <Off>...
  • Page 426 Setting Menu List <Off> <On> <Menu> ( <Adjustment/Maintenance> <Special Processing> <Special Printing Mode T> <On> ● Printed images or text may be blurred when you set this to <On> and print in a low-humidity environment. ● When you set this to <On>, <Special Printing Mode U>, <Special Printing Mode Q>, and <Special Printing Mode R>...
  • Page 427 Setting Menu List <Control Condensation> Restrict fax and print operation while removing condensation that has formed due to changes in the environment. <Off> <On> <Use Fax Memory Lock> <Use Fax Mem. Lock+Do Not Allow Job Print> <Menu> <Adjustment/Maintenance> <Control Condensation> <On>...
  • Page 428: System Management Settings

    Setting Menu List <System Management Settings> 2KUS-07X All the settings related to System Management Settings are listed with descriptions. Default settings are marked with a dagger ( ). <Network Settings>(P. 421) <System Manager Information Settings>(P. 421) <Device Information Settings>(P. 422) <Security Settings>(P.
  • Page 429 Setting Menu List <System Manager Name> Enter alphanumeric characters for the name of an Administrator. <Device Information Settings> Enter alphanumeric characters for the name and the installation location to identify the machine. <Device Name> <Location> <Menu> ( <System Management Settings> <Device Information Settings>...
  • Page 430 Setting Menu List <Menu> ( <System Management Settings> <Security Settings> <IPv6 Address Filter> <Inbound Filter> Select <Off> or <On> <MAC Address Filter> Enable or disable settings for filtering packets received from devices with specified MAC addresses. Specifying MAC Addresses for Firewall Settings(P. 302) <...
  • Page 431 Setting Menu List <Ukraine (UA)> <Great Britain (GB)> <Other> <Menu> ( <System Management Settings> <Select Country/Region> Select a country or region <Remote UI Settings> Configure settings for using the Remote UI. Using the Remote UI allows you to configure machine settings from a Web browser.
  • Page 432 Setting Menu List <Menu> ( <System Management Settings> <Auto Online for Remote Scan> Select <Off> or <On> <Restrict TX Function> Specify settings for restricting access to sending functions for selected destinations. <Address Book PIN> Specify a PIN and require entering it to add new entries to or edit existing entries in the Address Book. Restricting Use of the Address Book(P.
  • Page 433 Setting Menu List <Use as USB Device> Enable or disable the USB port that is used for connecting the machine to a computer. Restricting the USB Connection with a Computer(P. 330) <Off> <On> <Enable Product Extended Survey Program> Enable or disable the Product Extended Survey Program (a program for the machine usage survey). <Off>...
  • Page 434 Setting Menu List <Displ. Consumables Purchase Button (RUI)> Select <Off> to prevent a button that accesses sites for purchasing toner cartridges, etc. from being displayed in the Remote UI. <Toner Status Settings> If you do not want to use Toner Status, select <Off>. To prevent a button that accesses sites for purchasing toner cartridges, etc.
  • Page 435 Setting Menu List <Menu> ( <System Management Settings> <PDL Selection (Plug and Play)> Select <Network> or <USB> Select a page description language Restart the machine <FAX> Detects and connects the machine as a fax device. <UFRII LT> Detects and connects the machine as a UFRII printer. <UFRII LT (V4)>...
  • Page 436 Setting Menu List <Copy Settings> <Fax Settings> <Scan Settings> <Printer Settings> <Adjustment/Maintenance> <System Management Settings> <Initialize All> <Initialize All Data/Settings> Restores all data including logs and setting values to their default settings. Initializing All Data/Settings(P. 358)
  • Page 437 Maintenance Maintenance Maintenance ..............................431 ............................... 433 Regular Cleaning ............................ 434 Cleaning the Exterior ..........................435 Cleaning the Platen Glass ............................. 436 Cleaning the Feeder ........................440 Cleaning the Fixing Assembly ........................441 Cleaning the Machine Interior ......................... 444 Replacing the Toner Cartridge ..........................
  • Page 438: Maintenance

    Maintenance Maintenance 2KUS-07Y This chapter describes upkeep of the machine, including how to clean the machine and adjustment of print quality. ◼ Basic Cleaning Regular Cleaning(P. 433) ◼ Replacing Consumables Replacing the Toner Cartridge(P. 444) Checking the Remaining Amount of Consumables(P. 452) Replacing the Drum Cartridge(P.
  • Page 439 Maintenance ◼ Adjusting and Managing the Machine Relocating the Machine(P. 453) Viewing the Counter Value(P. 455) Printing Reports and Lists(P. 456)
  • Page 440: Regular Cleaning

    Maintenance Regular Cleaning 2KUS-080 Regularly clean the machine to prevent deterioration in printing quality and to ensure that you use it safely and easily. Where to Clean Exterior of the machine and ventilation slots Cleaning the Exterior(P. 434) Feeder Cleaning the Feeder(P. 436) Interior of the machine and fixing assembly Cleaning the Fixing Assembly(P.
  • Page 441: Cleaning The Exterior

    Maintenance Cleaning the Exterior 2KUS-081 Regularly wipe the exterior of the machine, especially around the ventilation slots, to keep the machine in good condition. Turn OFF the machine, and unplug the power cord from the AC power outlet. ● Turning the printer OFF erases any queued print data. Data such as documents received and held in memory, documents waiting to be sent, and reports that are automatically printed after sending or receiving faxes are not deleted.
  • Page 442: Cleaning The Platen Glass

    Maintenance Cleaning the Platen Glass 2KUS-082 Regularly wipe off the dust from the platen glass and the underside of the feeder to prevent smudges to be printed on originals or printouts. Turn OFF the machine, and unplug the power cord from the AC power outlet. ●...
  • Page 443: Cleaning The Feeder

    Turning the printer OFF erases any queued print data. Data such as documents received and held in memory, documents waiting to be sent, and reports that are automatically printed after sending or receiving faxes are not deleted. Open the original supply tray. Open the feeder cover. MF269dw MF267dw / MF264dw Wipe roller ( ) inside feeder. ●...
  • Page 444 Maintenance MF269dw MF267dw / MF264dw ● If the rollers and surrounding areas are very dirty, clean them out. To do this, wet a cloth with water and wring it out well, then wipe the dirty areas. Afterwards, wipe the areas with a soft and dry cloth.
  • Page 445 Maintenance ● When wiping the transparent plastic part ( ), take care not to bend the plastic. If the problem persists Remove the transparent plastic part ( ) and wipe it. Hold the tabs ( ) at both ends of the transparent plastic part, and remove the plastic part by gently lifting the rearward end first.
  • Page 446 Maintenance Wait for the plastic part to dry completely. Place the transparent plastic part back into position. ● Make sure of the proper orientation, then hold the tabs and place the plastic part back into position by gently lowering the frontward end first. Wait for the cleaned area to dry completely.
  • Page 447: Cleaning The Fixing Assembly

    Maintenance Cleaning the Fixing Assembly 2KUS-084 Dirt may adhere to the fixing assembly inside the machine and cause black streaks to appear on printouts. To clean the fixing assembly, perform the following procedure. Note that you cannot clean the fixing assembly when the machine has documents waiting to be printed.
  • Page 448: Cleaning The Machine Interior

    Maintenance Cleaning the Machine Interior 2KUS-085 Clean the interior of the machine regularly so that toner/paper dust does not collect. Turn off the machine and unplug it from the power outlet. ● Turning the printer OFF erases any queued print data. Data such as documents received and held in memory, documents waiting to be sent, and reports that are automatically printed after sending or receiving faxes are not deleted.
  • Page 449 Maintenance ● Do not shake or tilt the toner cartridge. Also, make sure to avoid applying shocks to the toner cartridge, such as by hitting it against something. Doing so may cause the toner left in the toner cartridge to leak. Remove the toner cartridge gently at the same angle as the slot.
  • Page 450 Maintenance Insert the toner cartridge. Close the toner cover. Lower the operation panel. Reconnect the power cord and turn ON the machine.
  • Page 451: Replacing The Toner Cartridge

    Maintenance Replacing the Toner Cartridge 2KUS-086 The machine displays a message when the amount remaining in the toner cartridge is low. Note that the print quality may suffer if you continue printing without resolving this issue. You can check the amount remaining in the toner cartridge on the display ( Checking the Remaining Amount of Consumables(P.
  • Page 452 Maintenance <Status Monitor> <Error Information/Notification> <Toner Cartridge End of Lifetime> to display the procedure for replacing the toner cartridge. To replace a consumable ● Press and hold . Select <Consumables Status Report>, print the consumables status report to find out the cartridge name. Printing Reports and Lists(P.
  • Page 453 Maintenance ● Do not shake or tilt the toner cartridge. Also, make sure to avoid applying shocks to the toner cartridge, such as by hitting it against something. Doing so may cause the toner left in the toner cartridge to leak. Remove the toner cartridge gently at the same angle as the slot.
  • Page 454 Maintenance Replace the toner cartridge. Close the toner cover. Lower the operation panel. LINKS Consumables(P. 461)
  • Page 455: Replacing The Drum Cartridge

    Maintenance Replacing the Drum Cartridge 2KUS-087 The machine displays a message when the amount remaining in the drum cartridge is low. Note that the print quality may suffer if you continue printing without resolving this issue. You can check the amount remaining in the drum cartridge on the display ( Checking the Remaining Amount of Consumables(P.
  • Page 456 Maintenance <Status Monitor> <Error Information/Notification> <Drum Cartridge End of Lifetime> to display the procedure for replacing the drum cartridge. To replace a consumable ● Press and hold . Select <Consumables Status Report>, print the consumables status report to find out the cartridge name. Printing Reports and Lists(P.
  • Page 457 Maintenance Do not shake or tilt the toner cartridge. Also, make sure to avoid applying shocks to the toner cartridge, such as by hitting it against something. Doing so may cause the toner left in the toner cartridge to leak. Remove the toner cartridge gently at the same angle as the slot.
  • Page 458 Maintenance Insert the toner cartridge. Close the toner cover. Lower the operation panel. LINKS Consumables(P. 461)
  • Page 459: Checking The Remaining Amount Of Consumables

    Maintenance Checking the Remaining Amount of Consumables 2KUS-088 Use the procedure below to check the amount remaining in the toner cartridge, etc. It is particularly important to check whether you need to have a new toner cartridge or a new drum cartridge ready before starting a large print job. <Device Information>...
  • Page 460: Relocating The Machine

    Maintenance Relocating the Machine 2KUS-089 The machine is heavy. Make sure to follow the procedure below when moving the machine to avoid injury. Turn OFF the machine and computer. ● Turning the printer OFF erases any queued print data. Data such as documents received and held in memory, documents waiting to be sent, and reports that are automatically printed after sending or receiving faxes are not deleted.
  • Page 461 Maintenance ● Check how heavy the machine is and carry it without straining. Main Unit(P. 533) ● Hold the lift handles, and lift up the machine. Carefully place the machine at the new installation site. ● For information about how to install the machine after relocating it, see "Getting Started." Manuals and Their Contents(P.
  • Page 462: Viewing The Counter Value

    Maintenance Viewing the Counter Value 2KUS-08A You can check total for the number of pages used for printouts. The number of printouts includes printouts of the list as well as printouts of data from computers. <Device Information> <Check Counter> Check the number of pages printed...
  • Page 463: Printing Reports And Lists

    Maintenance Printing Reports and Lists 2KUS-08C You can print reports and lists to check information such as machine settings. Setting Reports on the Communication Results(P. 456) Printing Lists of Settings(P. 457) Printing Reports and Lists on the Usage Status of the Machine(P. 458) Setting Reports on the Communication Results You can print reports on the results of sending by e-mail and sending/receiving by fax, as well as results of saving to a shared folder.
  • Page 464 Maintenance <Menu> <Output Rprt.> <Print List> <Communication Management Report> Check that the size and type of paper displayed on the screen is loaded in the machine, and select <OK> <Yes> Fax TX Result Report (Touch Panel Model) You can check the fax logs of sent documents by printing a Fax TX Result Report. The report can be printed either every time a transmission is completed or only when a sending error occurs.
  • Page 465 Maintenance Address Book List (Touch Panel Model) You can check the list of destinations registered in the Address Book as <Coded Dial>, <One-Touch>, and <Group> by printing an Address Book List. <Menu> <Output Rprt.> <Print List> <Address Book List> Select the setting you want to print out Check that the size and type of paper displayed on the screen is loaded in the machine, and select <OK>...
  • Page 466 Maintenance <Output Report> <Eco Report> Check that the size and type of paper displayed on the screen is loaded in the machine, and select <OK> <Yes> Consumables Status Report You can check the consumables status installed in the machine with a report. Touch Panel Model <Menu>...
  • Page 467 Maintenance 5 Lines LCD Model <Output Report> <Cartridge Log Report> Check that the size and type of paper displayed on the screen is loaded in the machine, and press <Yes>...
  • Page 468: Consumables

    2KUS-08E The following is a guide to the estimated replacement time for the consumables used in this machine. Purchase consumables at your local authorized Canon dealer. Observe safety and health precautions when storing and handling consumables. For optimum print quality, using Canon genuine Toner, Cartridge and Parts is recommended.
  • Page 469 Be careful of counterfeit toner cartridges ● Please be aware that there are counterfeit Canon toner cartridges in the marketplace. Use of counterfeit toner cartridge may result in poor print quality or machine performance. Canon is not responsible for any malfunction, accident or damage caused by the use of counterfeit toner cartridge.
  • Page 470 Maintenance ● When replacing drum cartridge, see Replacing the Drum Cartridge(P. 448) .
  • Page 471 Troubleshooting Troubleshooting Troubleshooting ............................. 465 ............................467 Common Problems ........................468 Installation/Settings Problems .......................... 472 Copying/Printing Problems ......................... 475 Faxing/Telephone Problems ........................477 When You Cannot Print Properly ......................479 Printing Results Are Not Satisfactory ..........................488 Paper Creases or Curls ..........................
  • Page 472: Troubleshooting

    Troubleshooting Troubleshooting 2KUS-08F When a problem occurs, check this chapter to find out solutions before contacting Canon. ◼ Common Problems This section describes how to take action when you suspect that the machine is malfunctioning. Common Problems(P. 467) ◼ When You Cannot Print Properly This section describes how to take action when printing results are not satisfactory or the paper creases or curls.
  • Page 473 Troubleshooting...
  • Page 474: Common Problems

    2KUS-08H If you encounter problems when using the machine, check the items in this section before contacting us. If the problems persist, contact your local authorized Canon dealer or the Canon help line. Check the Following Is the machine turned ON? Is the power cord connected? ●...
  • Page 475: Installation/settings Problems

    Troubleshooting Installation/Settings Problems 2KUS-08J Common Problems(P. 467) also. Problems with the Wireless/Wired LAN Connection(P. 468) Problem with the USB Connection(P. 471) Problem with the Print Server(P. 471) Problems with the Wireless/Wired LAN Connection The wireless LAN and wired LAN cannot be connected at the same time. ●...
  • Page 476 Check whether the SSID can be found on the wireless router or package box. ● Check the SSID or the network key of the wireless router by using Canon MF/LBP Wireless Setup Assistant. Checking the SSID and Network Key(P. 30) The SSID of the wireless router to be connected is not displayed in the access point list.
  • Page 477 Troubleshooting If the problem persists even after checking the above: ● Turn off the devices, and then turn them on again. ● Wait for a while, and try again to connect to the network. Check whether the machine is turned ON. ●...
  • Page 478 Troubleshooting ● When only IEEE 802.11n is used for the wireless communication, WEP is selected or the WPA/WPA2 encryption method is set to TKIP. Problem with the USB Connection Cannot communicate. ● Change the USB cable. If you are using a long USB cable, replace it with a short one. ●...
  • Page 479: Copying/printing Problems

    Troubleshooting Copying/Printing Problems 2KUS-08K Common Problems(P. 467) also. Printing/copy results are not satisfactory. Paper creases or curls. When You Cannot Print Properly(P. 477) You cannot print. ● Can you print a Windows test page? If you can print a Windows test page, there is no problem with the machine or the printer driver.
  • Page 480 Troubleshooting ● Can you print from other computers on the network? If you also cannot print from other computers, contact your local authorized Canon dealer or the Canon help line. Wired LAN connection ● Have you selected the correct port? If there is no port to use, create a port.
  • Page 481 Troubleshooting When the free space in memory is running low, the processing speed of the machine becomes slow, just as a computer does. There is nothing abnormal. You cannot print with Google Cloud Print. Using Google Cloud Print(P. 285) It takes a long time before printing starts. ●...
  • Page 482: Faxing/telephone Problems

    Troubleshooting Faxing/Telephone Problems 2KUS-08L Common Problems(P. 467) also. Sending Problems(P. 475) Receiving Problems(P. 476) Sending Problems A fax cannot be sent. ● Is an external phone line busy? Wait until the line becomes free. ● Has an error occurred? Print and check a Communication Management Report. Communication Management Report (Touch Panel Model)(P.
  • Page 483 Troubleshooting Receiving Problems The results of received fax are not satisfactory. Paper creases or curls. When You Cannot Print Properly(P. 477) Telephone and fax cannot be switched automatically. ● Check that the receive mode is set to <Fax/Tel (Auto Switch)>, <Answering Machine>, or <Net Switch>. Selecting the Receive Mode(P.
  • Page 484: When You Cannot Print Properly

    When You Cannot Print Properly 2KUS-08R If printing results are not satisfactory, or paper creases or curls, try the following solutions. If the problems persist, contact your local authorized Canon dealer or the Canon help line. ◼ Problems with Image Quality Printing Results Are Not Satisfactory(P.
  • Page 485 Troubleshooting Spots Appear(P. 486) Reverse Side of Paper is Printed Barcode Cannot Be Smudged(P. 487) Read(P. 487) ◼ Problems with Printout Paper Paper Creases or Curls(P. 488) Paper Creases(P. 488) Paper Curls(P. 488) ◼ Problems with Paper Feed Paper Is Fed Incorrectly(P. 490) Printouts Are Skewed(P.
  • Page 486: Printing Results Are Not Satisfactory

    Troubleshooting Printing Results Are Not Satisfactory 2KUS-08S Dirt inside the machine may affect printing results. Perform care and cleaning to the machine first. Regular Cleaning(P. 433) Smudge Marks Appear on the Edge of Printouts Are you using appropriate paper? ● Check the supported paper types and replace with an appropriate type.
  • Page 487 Troubleshooting <Special Processing>(P. 416) Afterimages Appear in Blank Areas Are you using appropriate paper? ● Check usable paper, and replace with appropriate paper. Available Paper(P. 538) Loading Paper(P. 132) Is the amount remaining in the toner cartridge running low? ● Check how much the amount remaining in the toner cartridge is left, and replace the toner cartridge as necessary.
  • Page 488 Troubleshooting ● Setting <Special Printing Mode U> to <On> may solve the problem. <Special Processing>(P. 416) Are you using paper containing much paper dust or other dust particles? ● Smudges may appear in a printout when the paper has a lot of paper dust or other dust particles. Setting <Special Printing Mode L>...
  • Page 489 Troubleshooting Are you using rough-surface paper? ● Printed images may be faint when they are printed on rough-surface paper. Setting <Special Printing Mode Q> to <On> may solve the problem. <Special Processing>(P. 416) ● Setting this to <On> may affect the image quality. Are you using the machine in an environment with high humidity? ●...
  • Page 490 Troubleshooting A Portion of the Page Is Not Printed Do you print data without margins? ● This symptom occurs if a margin is set to none in the printer driver. A margin of 5 mm or less around the edge of paper or 10 mm or less around the edge of envelopes is not printable with the machine. Make sure to have margins around the document to print.
  • Page 491 Troubleshooting Are you using rough-surface paper? ● Printed images may be faint when they are printed on rough-surface paper. Setting <Special Printing Mode Q> to <On> may solve the problem. <Special Processing>(P. 416) ● Setting this to <On> may affect the image quality. Are you using the machine in an environment with high humidity? ●...
  • Page 492 Troubleshooting Is <Correct Density> in <Copy Settings> set too dark? ● Adjust the setting so that density is lighter. <Correct Density>(P. 388) Does the original have background color, is it stained, or are you copying an original such as a newspaper that is printed on thin paper so that text or images on the other side are visible through the paper? ●...
  • Page 493 Troubleshooting Are you using paper that has absorbed moisture? ● Replace with appropriate paper. Loading Paper(P. 132) Are you using appropriate paper? ● Check usable paper, and replace with appropriate paper. Available Paper(P. 538) Loading Paper(P. 132) Is the amount remaining in the toner cartridge running low? ●...
  • Page 494 Troubleshooting Reverse Side of Paper is Smudged Have you loaded paper that is smaller than the size of the print data? ● Check to make sure that the paper size matches the size of the print data. Have you cleaned the fixing unit? ●...
  • Page 495: Paper Creases Or Curls

    Troubleshooting Paper Creases or Curls 2KUS-08U Paper Creases Is paper loaded correctly? ● If paper is not loaded below the load limit line or is loaded obliquely, it may crease. Loading Paper(P. 132) Are you using paper that has absorbed moisture? ●...
  • Page 496 Troubleshooting Specifying Paper Size and Type(P. 145) Available Paper(P. 538) ● Reload the paper by changing the side to print on (front side/back side). ● In rare cases the symptom may become worse depending on the paper. If this occurs, change the side to print on back to the previous side.
  • Page 497: Paper Is Fed Incorrectly

    Troubleshooting Paper Is Fed Incorrectly 2KUS-08W Printouts Are Skewed Do the paper guides align with the edges of the paper? ● If the paper guides are too loose or too tight, the printouts are skewed. Loading Paper(P. 132) Are you printing on curled envelopes? ●...
  • Page 498: A Message Or A Number Starting With "#" (an Error Code) Is Displayed

    Troubleshooting A Message or a Number Starting with "#" (an Error Code) Is Displayed 2KUS-08X When a message appears on the machine's display, or a number (error code) prefixed with "#" appears, see the following sections to check the solution. Countermeasures for Each Message(P.
  • Page 499: Countermeasures For Each Message

    If you cannot send a fax or the memory is full, or you encounter operation problems, a message appears on the display. Find out more information about messages in the following list. A counterfeit or non-Canon drum cartridge may be in use. The amount remaining in the cartridge cannot be displayed correctly./A counterfeit or non-Canon drum cartridge may be in use.
  • Page 500 Contact the store where you purchased the toner cartridge, or consult the Canon Customer Help Center. Replacing the Toner Cartridge(P. 444) You might not be using a Canon genuine toner cartridge. ● We recommend Canon genuine toner cartridges as replacement toner cartridges.
  • Page 501 Troubleshooting Cannot find the access point. When automatic setting with WPS was attempted, a wireless router could not be detected within a specific period of time. ● Connect again paying attention to the time limit. Setting Up Connection Using WPS Push Button Mode(P. 20) Setting Up Connection Using WPS PIN Code Mode(P.
  • Page 502 Setting a Proxy(P. 305) Cartridge communication error. A counterfeit or non-Canon drum cartridge may be in use./Cart. Comm. Error A counterfeit or non-Canon drum cart. may be in use. The drum cartridge may not be installed correctly or may be faulty.
  • Page 503 ● Re-install the drum cartridge. If re-installing the drum cartridge fails to clear the error message, the drum cartridge may be faulty. Contact the store where you purchased the drum cartridge or consult the Canon Customer Help Center. Procedure for Replacing the Drum Cartridge(P. 449) Cartridge communication error.
  • Page 504 Troubleshooting Could not connect. (for Easy Connection via PC connection) An error has occurred while starting Easy Connection via PC (cableless setup mode). ● Press to return to the previous screen, and then try <Easy Connection via PC> again. ● If the same message still appears after retrying <Easy Connection via PC>, turn OFF the machine, and then turn it back on again.
  • Page 505 Troubleshooting Could not detect any connections from wireless devices. It was not possible to detect any mobile device within the predetermined length of time. ● Connect again paying attention to the time limit. Connecting Directly (Access Point Mode)(P. 268) Could not perform cleaning. Paper jammed during cleaning.
  • Page 506 Troubleshooting Could not update the device time because its battery has run out. Cannot use Google Cloud Print if the time settings are incorrect. The machine's battery has run out and the correct time settings could not be kept. ● Set the correct time again.
  • Page 507 Troubleshooting ● Properly set the drum cartridge. Replacing the Drum Cartridge(P. 448) Insert the toner cartridge. The toner cartridge is not set or properly set. ● Properly set the toner cartridge. Replacing the Toner Cartridge(P. 444) Maximum number of wireless devices connected using Direct Connection has been reached.
  • Page 508 Troubleshooting No reply from the destination. A network cable may be disconnected, or there may be a problem in a switch. ● Check the status of the network cables and switches. No response from the host./No response from host. The machine is not connected to a network correctly. ●...
  • Page 509 Troubleshooting Size/Settings Mismatch The paper size setting on the operation panel does not match the loaded paper size. ● Match the paper size setting specified in <Paper Settings> and the size of the paper that is actually loaded. To use the loaded paper Change the setting of <Paper Settings>...
  • Page 510 Troubleshooting Saving Received Documents into the Machine (Memory Reception)(P. 212) ● If sending an original with many pages, divide it into multiple sections. ● If sending a fax, reduce the resolution to scan the original. Basic Operations for Sending Faxes(P. 195) ●...
  • Page 511 Turn OFF the power switch, wait 10 seconds, and turn it back ON. If the problem persists, turn OFF the power switch, disconnect the power cord, and contact your local authorized Canon dealer or the Canon help line. Be sure to provide the displayed <Ennn-nnnn>.
  • Page 512: Countermeasures For Each Error Code

    Troubleshooting Countermeasures for Each Error Code 2KUS-090 If printing is not successful or you cannot send or receive a fax or scanned document, or another error occurs, that error appears on a report or a message on the <Status Monitor> screen as a three-digit number (error code). Check the following to find out causes and solutions for each error code.
  • Page 513 Troubleshooting #018 A fax could not be sent since the recipient's machine did not respond because the line was busy or for other reasons. ● When the recipient's machine is turned OFF or the line is busy, a fax may not be sent. Ask the recipient to check the machine status.
  • Page 514 Troubleshooting ● Check the SMTP server name, and correct the setting. Configuring Basic E-Mail Settings(P. 79) Configuring E-Mail Communication Settings(P. 82) E-mail sending was impossible because an incorrect domain name was set. ● Check the domain name, and correct the setting. Configuring DNS(P.
  • Page 515 Troubleshooting ● Check whether the destination is set correctly. When storing a scanned original into the shared folder, an error occurred from the folder. ● Check whether the shared folder and the computer that has the shared folder are running correctly. The incorrect folder name or password was specified when storing to the shared folder.
  • Page 516 Troubleshooting #813 The login name or the password that is used on the POP3 server is not set correctly. ● Correctly enter login name or the password that is used on the POP3 server. #839 A user name and password that are used for SMTP authentication are not set correctly. ●...
  • Page 517 Troubleshooting #846 An e-mail could not be sent due to a POP authentication failure. ● Check the setting, and try again. Configuring E-Mail Communication Settings(P. 82) #852 The machine turns OFF for some reason. ● Check whether the power plug is inserted into an outlet firmly. #853 A document could not be printed because its data size exceeded the machine's upper processing capability.
  • Page 518: Clearing Paper Jams

    Do not forcibly remove the jammed paper from the machine ● Forcibly removing the paper may damage parts. If you are not able to remove the paper, contact your local authorized Canon dealer or the Canon help line. When a Problem Cannot Be Solved(P. 519)
  • Page 519: Paper Jams In The Feeder

    If there are originals placed in the feeder, remove them first. Then, follow the procedure below. Do not forcibly remove jammed paper from the machine. If the jammed paper cannot be removed easily, proceed to the next step. Paper Jams in the Feeder (MF269dw)(P. 512) Paper Jams in the Feeder (MF267dw / MF264dw)(P. 513) Paper Jams in the Feeder (MF269dw) Remove the jammed original from the feeder cover.
  • Page 520 Troubleshooting Remove the jammed original from the inner cover inside the feeder. Hold the green knob, and open the inner cover. Gently pull out the original. Close the inner cover. Return the lever back in place, and close the feeder cover. Place the original again.
  • Page 521 Troubleshooting Gently pull out the original. Close the feeder cover. Place the original again.
  • Page 522: Paper Jams Inside The Machine

    Troubleshooting Paper Jams inside the Machine 2KUS-093 Remove the jammed paper according to the procedure below. Do not forcibly remove jammed paper from the machine. If the jammed paper cannot be removed easily, proceed to the next step. Lift the operation panel. ●...
  • Page 523 Troubleshooting Do not shake or tilt the toner cartridge. Also, make sure to avoid applying shocks to the toner cartridge, such as by hitting it against something. Doing so may cause the toner left in the toner cartridge to leak. Remove the toner cartridge gently at the same angle as the slot.
  • Page 524 Troubleshooting Gently pull out the paper. Close the paper exit guide. Check whether paper is jammed inside the machine. Gently pull out the paper. ● Hold both edges of the paper, pull the leading edge of the paper down, and then pull it out. Check whether paper is jammed in the back cover.
  • Page 525 Troubleshooting Close the back cover. Insert the cartridges. Insert the drum cartridge. Insert the toner cartridge. Close the toner cover, and lower the operation panel. ➠ The paper jam message disappears, and the machine is ready to print.
  • Page 526: When A Problem Cannot Be Solved

    When a Problem Cannot Be Solved 2KUS-094 If you cannot solve a problem by referring to the information in this chapter, contact your local authorized Canon dealer or the Canon help line. Do not disassemble or repair the machine yourself ●...
  • Page 527 Appendix Appendix Appendix ................................521 ............................522 Third Party Software ............................523 Feature Highlights ........................524 Going Green and Saving Money ............................. 526 Improving Efficiency ..............................528 Going Digital .............................. 530 So Much More ..............................532 Specifications ..............................533 Main Unit ................................
  • Page 528: Appendix

    Appendix Appendix 2KUS-095 This chapter contains technical specifications of this machine, instructions on how to use the User's Guide, disclaimers, copyright information, and other important information for customers. ◼ Machine Specifications See the following section(s) when you want to check the specifications of the machine, network environment, print function, and so on.
  • Page 529: Third Party Software

    Appendix Third Party Software 2KUS-096 For information related to third-party software, click the following icon(s).
  • Page 530: Feature Highlights

    Appendix Feature Highlights 2KUS-097 This section describes tips for leveraging the features of the machine by category. You can make use of the features according to your intended purposes and operating environment. Going Green and Saving Money(P. 524) Improving Efficiency(P. 526) Going Digital(P.
  • Page 531: Going Green And Saving Money

    Appendix Going Green and Saving Money 2KUS-098 There are lots of ways to cut back on paper, toner, power, and expenses. 2-Sided Printing Print Multiple Pages on a Single Sheet You can use 2-sided printing for copies, print jobs sent from To really start saving paper, shrink multiple pages your computer, and even incoming faxes.
  • Page 532 Appendix For saving energy and money, a sleep mode that Assume you need paper to fax? Those old paper printouts powers down a machine when nobody is using it has you always make are a thing of the past. Send documents become an essential feature.
  • Page 533: Improving Efficiency

    Appendix Improving Efficiency 2KUS-099 Here are some simple operations that can make complicated tasks more efficient. Address Book Shortcut Keys for Copying and Scanning Entering fax and e-mail addresses in the Address Book Take advantage of the shortcut keys on the operation saves you the inconvenience of entering them number- panel so you don't have to reconfigure the same settings by-number, letter-by-letter every time you have...
  • Page 534 Appendix Remote Management with Remote UI Make Print Settings Quickly with Intuitive Operation Remote UI lets you manage a lot from your computer, all You can easily specify the page layout as well as without having to go over to the machine. Configure binding position, switching between 1-sided and 2- settings and keep an eye on the machine's status with an sided printing, etc.
  • Page 535: Going Digital

    Appendix Going Digital 2KUS-09A Digitalizing a document enables editing using a computer as well as reducing cost and time by using e-mail. Scan and E-Mail Scan and Share E-mail scanned originals without even turning on Say you've got a paper copy of a report for a company-wide your computer.
  • Page 536 Appendix What if you're scanning a whole page of a newspaper but Searching of text in a PDF can be done with a all you're really interested in is a headline and a photo? "searchable PDF." By scanning an original with both Use ScanGear MF.
  • Page 537: So Much More

    Canon PRINT Business comes in handy. printed documents. With this machine, Google Even in environments without a wireless LAN router, you can...
  • Page 538 Appendix No cables, easy installation, simple maintenance. If you've Never worry about missing a fax when you're out of got a WPS wireless LAN router, bypass the settings process the office. Set a forwarding destination and any fax altogether and be ready to go before you know it. Enjoy the that comes in on the machine will go right to you.
  • Page 539: Specifications

    Appendix Specifications 2KUS-09E Specifications are subject to change without notice for product improvement or future release. ◼ Machine Specifications Main Unit(P. 533) Feeder(P. 536) Available Paper(P. 538) ◼ Functional Specifications Fax Function(P. 541) Scan Function(P. 542) Printer Functions(P. 543) Management Functions(P. 545) ◼...
  • Page 540: Main Unit

    Main Unit 2KUS-09F ● For information on paper sizes and types for each paper source, see " Available Paper(P. 538) ." Name Canon MF269dw / MF267dw / MF264dw Type Desktop Color Supported Black and White Resolution for Reading 600 dpi x 600 dpi...
  • Page 541 Approx. 0.8 W (wireless LAN connection) With the Main Power Turned OFF 0.5 W or less Dimensions MF269dw: (W x D x H) 390 mm x 405 mm x 375 mm MF267dw: 390 mm x 405 mm x 375 mm...
  • Page 542 Appendix Consumables(P. 461) MF267dw / MF264dw: Main Unit *5 Approx. 12.4 kg Consumables Consumables(P. 461) Installation Space See "Getting Started" Manuals and Their Contents(P. 549) Memory Capacity RAM: 256 MB Environmental Conditions Temperature: 10°C to 30°C Humidity: 20 % to 80 % RH (no condensation) Including multi-purpose tray May vary depending on the environment and conditions under which the machine is being used.
  • Page 543: Feeder

    Appendix Feeder 2KUS-09H Original Feeding Mechanism MF269dw: Automatic 2-Sided Document Feeder MF267dw / MF264dw: Automatic 1-Sided Document Feeder MF269dw: Original Size /Type Size of Originals ● Max : 216 mm x 356 mm ● Min : 140 mm x 127 mm Weight of Originals ●...
  • Page 544 Appendix 20.0 pages/minute Scanning (300 dpi x 600 dpi, A4) *2 ● Full Color (PDF): 7.6 pages/minute ● Black and White (TIFF): 10.1 pages/minute To maintain the optimum image quality, it is recommended to scan A6 size original(s) from the platen glass. May vary depending on the environment and conditions under which the machine is being used.
  • Page 545: Available Paper

    Appendix Available Paper 2KUS-09J The paper types that can be used with this machine are shown in the following table. ◼ Supported Paper Sizes : Available : Unavailable Paper Sizes Drawer Multi-Purpose Tray Automatic 2-Sided Printing Legal Letter Statement Executive Oficio Oficio (Brazil) Oficio (Mexico)
  • Page 546 Appendix Paper Sizes Drawer Multi-Purpose Tray Automatic 2-Sided Printing Envelope No. 10 (COM10) Envelope Monarch Envelope C5 Envelope DL Custom Automatic 2-sided printing is available without replacing paper. Allows you to print received fax documents. If feeding in landscape orientation, can be specified only from the printer driver. Available only from the printer driver.
  • Page 547 Appendix Paper Type Drawer Multi-Purpose Tray Automatic 2-Sided Printing Bond 2 105 to 163 g/m² Index Card 121 to 163 g/m² Labels Envelope Envelope H Automatic 2-sided printing is available without replacing paper. Usable paper sizes are A4, Legal, Letter, Oficio, Oficio (Brazil), Oficio (Mexico), Legal (India), Foolscap/Folio, and F4A. When using paper of 121 to 163 g/m²...
  • Page 548: Fax Function

    Approx. 3.0 seconds/page Depending on your locale or your telephone connection, you may be unable to perform data communication. In this case, contact your local authorized Canon dealer or the Canon help line. Pels stands for picture elements (pixels). With the Automatic Fallback function.
  • Page 549: Scan Function

    Appendix Scan Function 2KUS-09L Type Color Scanner Original Scanning Size (Max) Scanning on Platen Glass Same as "Acceptable Originals" in "Main Unit" Main Unit(P. 533) Scanning from Feeder Same as "Size of Originals" in "Feeder" Feeder(P. 536) Resolution (Max) 600 dpi x 600 dpi Scanning Speed Scanning on Platen Glass Same as "Scanning Speed"...
  • Page 550: Printer Functions

    Appendix Printer Functions 2KUS-09R ◼ UFR II-LT Printer Function Type Internal Print Size Available Paper(P. 538) Print Speed Same as "Copy Speed" in "Main Unit" Main Unit(P. 533) Resolution Data Processing 1200 dpi x 1200 dpi, 600 dpi x 600 dpi Page Description Language (PDL) UFR II-LT Protocol Supported TCP/IP: LPD, Port9100, IPP, IPPS, WSD...
  • Page 551 Appendix Resident Fonts 45 Roman Interface USB 1.1 Full-Speed, USB 2.0 Hi-Speed Wired LAN 10BASE-T, 100BASE-TX (IEEE 802.3 compliant) Wireless LAN IEEE 802.11b, IEEE 802.11g, IEEE 802.11n...
  • Page 552: Management Functions

    Appendix Management Functions 2KUS-09S ◼ Firewall Settings ● Up to 4 IP addresses (or ranges of IP addresses) can be specified for both IPv4 and IPv6. ● Up to 10 MAC addresses can be specified. ◼ Registration of Keys and Certificates ●...
  • Page 553: System Environment

    Appendix System Environment 2KUS-09U System Environment for WSD Scan ● Windows Vista ● Windows 7 ● Windows 8.1 ● Windows 10 Windows System Requirements for the Remote UI ● Windows Vista / 7 / 8.1 / 10: Internet Explorer 11 or later ●...
  • Page 554 Appendix Linux ● Firefox ● Safari Android ● Chrome Before changing the settings of the machine, set your Web browser to enable all cookies and use JavaScript. Only when viewing manuals on the Internet...
  • Page 555: Network Environment

    Appendix Network Environment 2KUS-09W ◼ Common Specifications Protocol Supported TCP/IP ● Frame type: Ethernet II ● Print applications: LPD, Raw, IPP, IPPS, WSD, Mopria, Google Cloud Print, AirPrint, Windows10 Mobile Print ◼ Wired LAN Specifications Interface 10BASE-T, 100BASE-TX (RJ-45) ◼ Wireless LAN Specifications Standard IEEE 802.11b, IEEE 802.11g, IEEE 802.11n...
  • Page 556: Manuals And Their Contents

    Appendix Manuals and Their Contents 2KUS-09X The manuals listed below are included with the machine. Refer to them as necessary. Getting Started Read this manual first. It describes basic setup procedures, from removing the packing materials to setting up the machine. User's Guide (This Manual) This manual describes all the functions of the machine in a manual that is viewed using a Web browser.
  • Page 557: Using User's Guide

    Appendix Using User's Guide 2KUS-09Y The User's Guide is a manual that can be viewed on your computer or mobile device and it describes all of the functions of the machine. You can search from your intended use or enter a keyword to quickly find the page you are looking for.
  • Page 558: Screen Layout Of User's Guide

    Appendix Screen Layout of User's Guide 2KUS-0A0 The User's Guide is divided into different screens, and the content of each screen varies. Top Page Appears when User's Guide is started. Click to also display all of the sections under the chapters. Click to return to the previous display.
  • Page 559 Appendix Topic Page Contains information about how to configure and use the machine. Navigation See what chapter topic you are currently viewing. Click to jump to the corresponding page. To return to the previous page, click "Back" on your Web browser.
  • Page 560 Appendix Click to display the hidden detailed descriptions. Click to close the detailed descriptions. Click to return to the page top. Search Click to display the search window. Contains a text box to perform a search by keyword and find the page you are looking for.
  • Page 561 Appendix Viewing User's Guide 2KUS-0A1 This section describes the marks, buttons, screens, and other items used in the User's Guide. The warnings and cautions are also given in the "Important Safety Instructions" in the "Getting Started" included with the machine. See also these instructions.
  • Page 562 Computer Screens Used in This Manual Unless otherwise noted, displays used in the User's Guide are those for the MF269dw. Depending on the model or operating system you are using, the appearance of the displays used in this manual may slightly differ from the actual displays.
  • Page 563 Appendix Basic Windows Operations 2KUS-0A3 Displaying the Printer Folder(P. 556) Enabling [Network discovery](P. 556) Displaying Shared Printers in the Print Server(P. 557) Displaying the [Software Programs/Manuals Setup] Screen(P. 558) Printing a Test Page in Windows(P. 558) Checking the Bit Architecture(P. 559) Checking the Computer Name(P.
  • Page 564 Appendix Right-click the lower-left corner of the screen select [Control Panel] [View network status and tasks] [Change advanced sharing settings] select [Turn on network discovery] under [Network discovery]. Windows 8.1/Server 2012 R2 Right-click [Start] select [Control Panel] [View network status and tasks] [Change advanced sharing settings] select [Turn on network discovery] under [Network discovery].
  • Page 565 Appendix ◼ Displaying the [Software Programs/Manuals Setup] Screen If your computer does not display the [Software Programs/Manuals Setup] screen after inserting the provided CD- ROM/DVD-ROM, follow the procedure below. The CD-ROM/DVD-ROM drive name is indicated as "D:" in this manual. The CD-ROM/DVD-ROM drive name may differ depending on the computer you are using.
  • Page 566 Appendix Click [Print Test Page] in [General] tab. ➠ The test page is printed. ◼ Checking the Bit Architecture If you are not sure whether your computer is running 32-bit or 64-bit Windows follow the procedure below. Display [Control Panel]. Windows Vista/7/Server 2008 [Start] select [Control Panel].
  • Page 567 Appendix Windows Vista/7/8/Server 2008 R2/Server 2012 Click [System and Maintenance] or [System and Security] [System]. Windows 10/Server 2016 Click [ [Settings] [System] select [About]. Windows Server 2008 Double-click [System]. Check the bit architecture. For 32-bit versions [32-bit Operating System] is displayed. For 64-bit versions [64-bit Operating System] is displayed.
  • Page 568 Appendix Windows Server 2008 Double-click [System]. Check the computer name. ◼ Checking the Printer Port Open the printer folder. Displaying the Printer Folder(P. 556) Right-click the printer driver icon for this machine, and click [Printer properties] or [Properties].
  • Page 569 ● If [Description] for the selected port is [Canon MFNP Port], and the machine and the computer are on the same subnet, then the connection will be maintained. You do not need to add a new port. If it is [Standard TCP/IP Port], you need to add a new port.
  • Page 570 Appendix ◼ Checking the SSID to Which Your Computer is Connected If your computer is connected to a wireless LAN network, click , or in the system tray to display the SSID of the connected wireless LAN router. ◼ When Printing or Sending from the Windows Store App Windows 8/Windows Server 2012 Display the charms on the right side of the screen Tap or click [Devices]...
  • Page 571 Your cooperation in the correct disposal of this product will contribute to the effective usage of natural resources. For more information about the recycling of this product, please contact your local city office, waste authority, approved scheme or your household waste disposal service or visit www.canon-europe.com/weee, or www.canon- europe.com/battery.
  • Page 572 The duplex function has been auto enabled during the set up and driver installation and Canon strongly recommends that you do not disable this function. You should continue to use the duplex function to reduce the environmental impact of your work with this product at all times.
  • Page 573 Appendix The Adobe PDF logo is a trademark or registered trademark of Adobe Systems Incorporated in the United States and other countries. Copyright © 2008 Adobe Systems Incorporated. All rights reserved. Protected by U.S. Patents 6,185,684; 6,205,549; 7,213,269; 7,272,628; 7,278,168; Patents pending in the U.S. and other countries.
  • Page 574 SIL OPEN FONT LICENSE This Font Software is licensed under the SIL Open Font License, Version 1.1. This license is copied below, and is also available with a FAQ at: http://scripts.sil.org/OFL ----------------------------------------------------------- SIL OPEN FONT LICENSE Version 1.1 - 26 February 2007 ----------------------------------------------------------- PREAMBLE The goals of the Open Font License (OFL) are to stimulate worldwide...
  • Page 575 SIL OPEN FONT LICENSE 1) Neither the Font Software nor any of its individual components, in Original or Modified Versions, may be sold by itself. 2) Original or Modified Versions of the Font Software may be bundled, redistributed and/or sold with any software, provided that each copy contains the above copyright notice and this license.
  • Page 576 The Software Subjected to the Other License Conditions Please refer to Table of Software and respective License terms below, for more detail and corresponding license conditions. Table of Software Names of Software Terms and Conditions of the License: See Page Adobe PDF Scan Library bldimake carouFredSel...