Clearing A Phone; Site Specific Option Number - Avaya 1600 Series Installation Manual

3.6 Clearing a Phone

Clearing all system initialization values back to their default settings and deleting all user-specific data is intended
primarily for repair and for use when the phone is given to a new user. This returns the phone near to its original, out-of-
box state. The phone will yet retain the firmware files it has already downloaded.
Note: Some parameters, such as button clicks, error tones, and personalized ringing, may be set for a specific user via
the MENU. These user settings will be restored when you register the user to the phone because those parameters
are configured in IP Office. All other settings (e.g. Contact data, Options settings, etc.) will be cleared from the phone.
1600 Series Phones
1. While the phone is on-hook and idle, press the following sequence: MUTE
<password>
67
2. To cancel this procedure press *. To continue press #.
!
·
WARNING
As soon as you press #, all static information is erased without any possibility of recovering the data.
3. Whilst the system values are reset to their defaults,
4. Once all values are cleared, the phone will restart as if it is a new phone.
9600 Series Phones
1. While the phone is on-hook and idle, press the following sequence: MUTE
2. Scroll the menu and select Clear.
3. Press Clear again to confirm the action. The phone settings are cleared and the phone restarts.

3.7 Site Specific Option Number

The Site Specific Option Number (SSON) is used by IP phones to request information from a DHCP server that is specific
to the phones and not to other IP devices being supported by the DHCP server. The number must match a similarly-
numbered 'option' set on the DHCP server that defines the various settings required by the phone.
The default SSON used by Avaya 1600 Series and 9600 Series phones is 242. For phones being supported by IP Office
DHCP, the SSON used by the phone must match one of the site specific option numbers set in the
configuration 37 .
!
·
WARNING
Do not perform this if using static addressing. Only perform this procedure if using DHCP addressing and the DHCP
option number has been changed from the normal default.
1600 Series Phones
1. While the phone is on-hook and idle, press the following sequence: MUTE
<password>
67
2. Enter the new setting. This must be a number between 128 and 255.
3. To cancel this procedure, press * or press # to save the new value.
9600 Series Phones
1. While the phone is on-hook and idle, press the following sequence: MUTE
2.Scroll the menu to SSON and start the procedure.
3.Enter the new SSON number that the phone should use when it next restarts.
4.Press Save.
5. Select another procedure or press Exit to restart the phone.
H323 Telephone Installation
IP Office™ Platform 11.0
CLEAR #). Clear all values? is displayed.
=
SSON #). SSON is displayed followed by the current value.
Comments on this document? infodev@avaya.com
<password>
Clearing values
is displayed.
<password>
<password>
<password>
67 25327 # (MUTE
67 #.
IP Office
67 7766 # (MUTE
67 #.
Issue 23e (Friday, February 15, 2019)
Page 72