Adjusting The Call Volume; Muting A Call; Ending Calls - Avaya 960 Series User Manual

2.8 Adjusting the Call Volume

While talking, you can adjust the volume of the incoming call. The volume is adjusted separately for whichever device is
in use (handset , headset
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1. With the call connected, press the
2. Use the + plus and – minus keys to adjust the volume.
3. The display will return to normal after a few seconds.

2.9 Muting a Call

Muting a call stops the caller from hearing you. However you can still hear them. The status indication line indicates a
mute setting via the icon.
· The mute setting remains active even if you switch between calls using hold and or appearance buttons.
· If you change how you are listening to the call, for example switching from the handset to the speaker, the mute
setting is canceled.
1. To activate mute, press the
2. To switch mute off, press the

2.10 Ending Calls

The Drop option can be used to end the currently highlighted call on the display.
· If the call is connected on the phone's speaker, the
· If the call is connected on the phone's headset, the
call.
· If the call is connected on the phone's handset, replacing the handset will end the call.
9600 Series User Guide
IP Office 9.0
or speaker ).
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VOLUME key.
MUTE key. The button will be lit while mute is active.
MUTE key again.
SPEAKER key is lit. Pressing the key again will end the call.
HEADSET key is lit. Pressing the key again will end the
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Issue 08b (10 April 2014)