Unparking A Call; Picking Up A Call From Your Pickup Group; Picking Up A Call To Another Extension - Avaya one-X User Manual

Unparking a call

Use the Call Unpark feature to release a call from the extension at which it was parked, when
the extension is part of a coverage or hunt group.
1. From the Phone screen, scroll right to access the Features menu.
2. If necessary, scroll down to Call Unpark and press OK or just press the
3. Enter the original extension from which the call was parked.
4. Press Enter or OK to release (unpark) the call.

Picking up a call from your pickup group

When your administrator has set up your phone as part of a "pickup group" use the Call Pickup
feature to answer any other phone in the group.
1. From the Phone screen, scroll right to access the Features menu.
2. If necessary, scroll down to Call Pickup and press OK or just press the
3. Answer the call as you normally would.

Picking up a call to another extension

When your administrator has set up this feature, you can answer a call ringing at another
extension without having to be a member of a "pickup group."
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Avaya one-X Deskphone SIP for 9620/9620C/9620L IP Telephone User Guide
corresponding line button.
corresponding line button.
Unparking a call
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