Call Forwarding When Your Line Is Busy Or If You Don't Answer; Blocking Your Extension From Displaying During Calls - Avaya one-X Deskphone SIP 9620 User Manual

3. Press the number(s) that corresponds to the destination extension.
4. Press Enter or OK to activate the intercom call to that extension, where the call
Call Forwarding when your line is busy or if you don't
answer
About this task
The Call Forward Busy/No Answer feature allows you to set a number to which your calls will
be forwarded when your line is busy or when you don't answer a call. You must enter the
telephone number where the calls will be forwarded each time you use this feature.
Procedure
1. If your deskphone is a 9601, 9608 or 9620, from the Phone screen, scroll right to
2. Select CFrwdCall Fwd Busy/No Ans.
3. Enter the number you want to forward your calls to.
4. Press OK to turn call forwarding off if it is already on.

Blocking your extension from displaying during calls

About this task
You can override the system (default) setting to display your extension on outgoing calls. Use
the Calling Party Number Blocking feature to prevent your number from displaying.
Procedure
1. From the Phone screen, scroll right to access the Features menu.
2. Select CPN Block.
®
Avaya one-X Deskphone SIP 9620, 9620C, 9620L IP Telephone User Guide
next number denotes the extension your administrator has predefined as your
automatic intercom destination extension.
appearance identifies the incoming call with your name followed by ICOM.
access the Features menu.
After you enter the forwarding number, you hear a confirmation tone.
To stop calling party number blocking, see
calls on page 66.

Call Forwarding when your line is busy or if you don't answer

Displaying your extension on outgoing
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