Making A Priority Call; Interrupting A Call With A Whisper Page - Avaya one-X User Manual

About Features

Making a priority call

Use the Priority Calling feature to provide a special type of call alerting between internal
telephone users, including the attendant. The called party hears a distinctive ringing when the
calling party uses Priority Calling.
1. Before dialing, scroll right from the Phone screen to access the Features menu.
2. If necessary, scroll down to Priority Call and press OK or just press the
3. Enter the extension you want to call.
4. Press Enter or OK to immediately start dialing the priority call to that extension,

Interrupting a call with a whisper page

Use the Whisper Page feature to interrupt or "barge in" on another user's call and make an
announcement. This feature is unique because only the person on the paged extension can
hear the page. Other parties on the call cannot hear the page, and the person who makes the
page cannot hear anyone on the call. If the paged user has a display telephone, the paged
user can see your caller ID. For example, users A and B are on a call. You have an urgent
message for user A and make a whisper page. All three users hear the tone that signals the
page, but only user A hears the page itself. You cannot hear user B.
1. Scroll right from the Phone screen to access the Features menu.
2. If necessary, scroll down to Whisper Page and press OK or just press the
3. Enter the extension you want to call.
4. Press Enteror OK to immediately start dialing and deliver your message when the
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64 Avaya one-X Deskphone SIP for 9620/9620C/9620L IP Telephone User Guide
corresponding line button.
where the call appearance will show the incoming call as a priority call.
corresponding line button .
person you called answers.
June 2010