Paper Jams - Fuji Xerox ApeosPort-III C2201 Administrator's Manual

14 Problem Solving

Paper Jams

If paper is jammed inside the machine, the machine stops and an alarm sounds. A
message is also displayed on the touch screen. Follow the instructions displayed to
remove the jammed paper.
Gently remove the paper taking care not to tear it. If paper is torn while it is being
removed from the machine, remove all the torn pieces making sure that none remain
inside the machine.
If a paper jam message is displayed again after you have cleared the paper jam, paper
is probably jammed at another location. Clear this by following the message.
When you have finished clearing the paper jam, printing is automatically resumed from
the state before the paper jam occurred.
If a paper jam occurred during copying, press the <Start> button. Copying is resumed
from the state before the paper jam occurred.
Do not attempt to remove a paper jammed deeply inside the product, particularly a
paper wrapped around a fuser or a heat roller. Otherwise, it may cause injuries or
burns. Switch off the product promptly and contact your local Fuji Xerox
representative.
This section describes how to clear paper jams at the following locations.
Refer to each section.
14
Important • When a paper jam occurs, paper is sometimes torn and remains inside the machine if you
460
WARNING
If you need to pull out a tray to remove paper jam, contact your local Fuji Xerox
representative. Do not pull out a tray, otherwise it may cause injuries.
Fuser Safety
Do not remove the fuser unit. When removing paper jam from the fuser unit,
contact your local Fuji Xerox representative. Otherwise, it may cause injuries.
CAUTION
Paper Jams in Top Left Cover A...............................................................................................461
Paper Jams in Bottom Left Cover C .........................................................................................462
Paper Jams in Bottom Left Cover D .........................................................................................462
Paper Jams in the Trays 1 to 4 ..................................................................................................463
Paper Jams in the Tray 5 (Bypass)............................................................................................464
Paper Jams in Duplex Unit B....................................................................................................464
Paper Jams in the Finisher-A1 ..................................................................................................465
Paper Jams in the Finisher-B1 ..................................................................................................465
Paper Jams in the Finisher-C1 / Finisher-C1 with Booklet Maker ...........................................467
pull out a paper tray without checking the paper jam position. This may cause machine
malfunctions. Check where the paper jam occurred first.
• If a piece of jammed paper remains inside the machine, the paper jam message will not
disappear from the touch screen.
• Clear the paper jams while the machine is on. When the power is turned off, all information
stored to the machine's memory will be erased.
• Do not touch components inside the machine. This may cause print defects.