Lexmark C792e 5062-210 Service Manual page 92

C792 series
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5062
Error code
956.00–956.99
System Card Failure
957.00–957.99
System Failure
958.00–958.99
Memory Failure
959.00–959.05
Engine Code Error
959.20–959.28
System Failure
960.00–960.99
Memory Error
961.00–961.99
Memory Failure
964.00–964.99
Emulation Error
975.00–975.99
Network Error
976.00–976.99
Network Error
982.00–982.12
<device>
Communication Error
990.00–990.29
Option Error
990.01 Service Tray2
2-54
Service Manual
Description
A processor failure has occurred.
An ASIC failure has occurred.
A processor failure has occurred.
Invalid engine code has been
detected.
A system board failure has occurred.
A memory failure has occurred.
A memory failure has occurred.
A CRC error with Download Emulation
(DLE) has occurred.
The system detected an
unrecognizable network port.
The system detected an
unrecoverable software error in
network port.
A communications error by the
specified device has occurred.
An option error has occurred.
An input option error has occurred.
Action
• POR the printer.
• If the error message persists, go to
System board failure service check" on
page
2-109.
• POR the printer.
• If the error message persists, replace the
system board. See
"System board removal"
on page
4-142.
• POR the printer.
• If the error message persists, replace the
system board. See
"System board removal"
on page
4-142.
• POR the printer.
• If the error message persists, download the
engine code again.
• POR the printer again.
• If the error message persists, replace the
system board. See
"System board removal"
on page
4-142.
• POR the printer.
• If the error message persists, replace the
system board. See
"System board removal"
on page
4-142.
• POR the printer.
• If the error message persists, RAM soldered on
board is bad. Replace the system board. See
"System board removal" on page
• POR the printer.
• If the error message persists, RAM soldered on
board is bad. Replace the system board. See
"System board removal" on page
• POR the printer.
• Download code a second time.
Contact your next level of support.
Contact your next level of support.
1. Turn the power off.
2. Remove, and reinstall the output option.
3. Turn the main power back on.
4. Check all output option interface connections if
the problem remains.
Contact your next level of support.
Go to
"990.01—POST error (2000-sheet input
option) service check" on page
"956.xx—
4-142.
4-142.
2-109.

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