Lexmark C792e 5062-210 Service Manual page 51

Additional checks—230 paper jam
Error code
231.01
231.02
231.03
231.04
231.05,
231.07
231.08
232.01
232.02
232.03
232.04
Description
D1 sensor is made when printer tries
to print from an idle state.
Possible causes:
• Damaged D1 sensor
• Faulty system board
D1sensor is made early
Possible causes:
• Incorrect paper settings
• Defective D1 sensor
D1 sensor is never made.
Possible causes:
• Improper loading of paper
• Damaged paper D1 sensor
• Faulty system board
D1 sensor broke early.
Possible causes:
• Damaged D1 sensor Faulty fuser
• Faulty system board
D1 sensor never broke.
Possible causes:
• Damaged D1 sensor
• Faulty fuser
• Faulty system board
D1 sensor is never made.
D2 sensor is made when printer tries
to print from an idle state.
Possible causes:
• Damaged D2 sensor
• Faulty system board
D2 sensor is made early
Possible causes:
• Incorrect paper settings
• Defective D2 sensor
D2 sensor is never made.
Possible causes:
• Improper loading of paper
• Damaged paper D2 sensor
• Faulty system board
D2 sensor broke early.
Possible causes:
• Damaged D2 sensor
• Faulty fuser
• Faulty system board
Action
• Check for anything in the paper path that might
cause the paper to jam.
• The D1 sensor may not be functioning properly.
Go to "D1 and D2 sensor service check" on
page 2-114.
• Check for anything in the paper path that might
cause the paper to jam.
• If clearing a paper jam does not fix the problem,
go to "D1 and D2 sensor service check" on
page 2-114.
• Check for anything in the paper path that might
cause the paper to jam.
• The D2 sensor may not be functioning properly.
Go to "D1 and D2 sensor service check" on
page 2-114.
The D1 sensor may not be functioning properly. Go
to "D1 and D2 sensor service check" on
page 2-114.
• Check for anything in the paper path that might
cause the paper to jam.
• If clearing the jam does not solve the problem,
go to "D1 and D2 sensor service check" on
page 2-114.
See "231.03" on page 2-13.
• Check for anything in the paper path that might
cause the paper to jam.
• The D2 sensor may not be functioning properly.
Go to "D1 and D2 sensor service check" on
page 2-114.
• Check for anything in the paper path that might
cause the paper to jam.
• If clearing a paper jam does not fix the problem,
go to "D1 and D2 sensor service check" on
page 2-114.
• Check for anything in the paper path that might
cause the paper to jam.
• The D2 sensor may not be functioning properly.
Go to "D1 and D2 sensor service check" on
page 2-114.
The D2 sensor may not be functioning properly. Go
to "D1 and D2 sensor service check" on
page 2-114.
Diagnostic information
5062
2-13