Identifying And Isolating Problems; Paper Jam Problems - Canon ImageRunner 2545i Reference Manual

Identifying and Isolating Problems

You may experience problems while operating the machine. Take a minute to see if
there is a simple solution to your problem before contacting your local authorized
Canon dealer.

Paper Jam Problems

Paper is jammed.
Cause
Remedy
Paper jams occur frequently.
6
Cause 1
Remedy
Cause 2
Remedy
Cause 3
Remedy
Cause 4
Remedy 1 Make sure that the paper used meets the paper requirements. (See "Available
Remedy 2 Check for unsuitable paper types. If you are printing on paper that curls easily,
6-2

Identifying and Isolating Problems

Paper or an original is jammed in the machine.
Remove the jammed paper or original from the machine. (See "Clearing Paper
Jams," on p. 6-27.)
Paper bits are left inside the machine.
Pulling jammed paper out of the machine by force may leave parts of the paper
torn inside, leading to frequent paper jams. Make sure that all the torn pieces
are removed if the jammed paper tears inside the machine. (See "Clearing
Paper Jams," on p. 6-27.)
The paper type setting is incorrect.
Set the appropriate paper type. (See "Identifying the Type of Paper in a Paper
Source," on p. 3-11.)
The paper guides are incorrectly set.
Make sure that the paper guides in each paper drawer match the size of the
paper loaded. Incorrectly set paper guides may cause frequent paper jams.
(See "Adjusting a Paper Drawer to Hold a Different Paper Size," on p. 5-5.)
The paper used is unsuitable for the printer.
Paper Stock," on p. 7-8.)
such as lightweight paper or recycled paper, Special Mode P may reduce the
frequency of paper jams. (See "Preventing Paper Curl Due to Paper Type," on
p. 6-54.)