Troubleshooting And Support; Troubleshooting; Fault Finding Using The Camera's Led - Basler A500k User Manual

6 Troubleshooting and Support

6.1 Troubleshooting

6.1.1 Fault Finding Using the Camera's LED

cameras regularly perform self tests. Detected errors are signaled by flashes of the LED
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A500
on the back of the camera. The number of flashes indicates the detected error. If several error
states are present, the LED outputs the error codes in succession.
See Table 6-1 for the description of the flashes and the error states.
LED
Orange and on
Continuous
3 flashes
5 flashes
6 flashes
7 flashes
8 flashes
Table 6-1: Camera Status Indicators
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Basler A500
PRELIMINARY
Description
The camera has power and is OK.
ExSync has not changed state for 5 seconds or longer. If you are not supplying
an ExSync signal to the camera, this is a normal condition and should be ignored.
Otherwise check the cable and the ExSync generating device.
The Work Set could not be stored in a User set.
Contact Basler support.
A User Set or the Factory Set could not be loaded into the Work Set.
Contact Basler support.
A valid list of commands was not available.
Contact Basler support.
The FPGA could not be configured. Contact Basler Support.
Troubleshooting and Support
6-1