Troubleshooting Error Messages; Pan- Movement Er; Tilt- Movement Er; Led2 X Er - High End Systems Shapeshifter C1 User Manual

CHAPTER 6
General Maintenance and Troubleshooting

Troubleshooting Error Messages

When you turn on the fixture, it will make a reset at first. The display may show "Err channel is
XX" while there are problems with one or more channels. "XX" stands for a channel with a testing
sensor for positioning. For example, when the display shows "Err channel is Pan", it means there is
some error in channel 1. If there are some errors on channel 1, channel 3, channel 32 at the same
time, you may see the error message "Err channel is Pan movement", "Err channel is Tilt
movement", "Err channel is LED2X" flash repeated for 2 times, and then the fixture will generate a
second reset. If the fixture remain error message after performing reset more than 2 times, only
the channels which have errors can not work properly, others can work as usual. Please contact
with dealer or manufacturer for service, self repair is not allowed.

PAN- movement Er

(PAN-yoke movement error) This message will appear after the reset of the fixture if the yoke's
magnetic-indexing circuit malfunction (sensor failed or magnet missing) or the stepping-motor is
defective (or its driving IC on the main PCB). The PAN- movement is not located in the default
position after the reset.

TILT- movement Er

(TILT-head movement error) This message will appear after the reset of the fixture if the head's
magnetic-indexing circuit malfunctions (sensor failed or magnet missing) or the stepping-motor is
defective (or its driving IC on the main PCB). The TILT- movement is not located in the default
position after the reset.

LED2 X Er

(LED2 X - error) This message will appear after the reset of the fixture if the magnetic-indexing
circuit malfunction (sensor failed or magnet missing) or the stepping-motor is defective (or its
driving IC on the main PCB). The LED2 X is not located in the default position after the reset.

LED2 Y8 Er

(LED2 Y - error) This message will appear after the reset of the fixture if the magnetic-indexing
circuit malfunction (sensor failed or magnet missing) or the stepping-motor is defective (or its
driving IC on the main PCB). The LED2 Y is not located in the default position after the reset.

LED3 X Er

(LED3 X - error) This message will appear after the reset of the fixture if the magnetic-indexing
circuit malfunction (sensor failed or magnet missing) or the stepping-motor is defective (or its
driving IC on the main PCB). The LED3 X is not located in the default position after the reset.

LED3 Y Er

(LED3 Y -error) This message will appear after the reset of the fixture if the magnetic-indexing
circuit malfunction (sensor failed or magnet missing) or the stepping-motor is defective (or its
driving IC on the main PCB). The LED3 Y is not located in the default position after the reset.
48 SHAPESHIFTER User Manual