Troubleshooting Error Messages; Pan- Movement Er; Tilt- Movement Er; Dimmer Er - High End Systems TechnoArc User Manual

CHAPTER 6
General Maintenance and Troubleshooting

Troubleshooting Error Messages

When you turn on the fixture, it will make a reset at first. The display may show"Err channel is XX"
while there are problems with one or more channels. "XX" stands for channel 1, 2, 3, 4, 5, 6 who
has the testing sensor for positioning. For example, when the display shows "Err channel is Color
wheel", it means there is some error in channel 1. If there are some errors on channel 1, channel
3, channel 8 at the same time, you may see the error message "Err channel is Pan movement",
"Err channel is Tilt movement", "Err channel is Color wheel" flash repeated for 2 times, and then
the fixture will generate a second reset. If the fixture remain error message after performing reset
more than 2 times, only the channels which have errors can not work properly, others can work as
usual. Please contact with dealer or manufacturer for service, self repair is not allowed.

PAN- movement Er

(PAN-yoke movement error) This message will appear after the reset of the fixture if the yoke's
magnetic-indexing circuit malfunction (sensor failed or magnet missing) or the stepping-motor is
defective (or its driving IC on the main PCB). The PAN- movement is not located in the default
position after the reset.

TILT- movement Er

(TILT-head movement error) This message will appear after the reset of the fixture if the head's
magnetic-indexing circuit malfunctions (sensor failed or magnet missing) or the stepping-motor is
defective (or its driving IC on the main PCB). The TILT- movement is not located in the default
position after the reset.

Dimmer Er

(Dimmer error) This message will appear after the reset of the fixture if the magnetic-indexing
circuit malfunction (sensor failed or magnet missing) or the stepping-motor is defective (or its
driving IC on the main PCB). The Dimmer is not located in the default position after the reset.

Cyan Color wheel Er

(Cyan color wheel- error) This message will appear after the reset of the fixture if the magnetic-
indexing circuit malfunction (sensor failed or magnet missing) or the stepping-motor is defective
(or its driving IC on the main PCB). The cyan color wheel is not located in the default position after
the reset.

Magenta color wheel Er

(Magenta color wheel- error) This message will appear after the reset of the fixture if the
magnetic-indexing circuit malfunction (sensor failed or magnet missing) or the stepping-motor is
defective (or its driving IC on the main PCB). The magenta color wheel is not located in the default
position after the reset.
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