245.11-Paper Jam Service Check - Lexmark X746de Service Manual

7526
245.03, 245.11—Paper Jam service check
Step Questions / actions
1. Bring the printer up in Diagnostics Menu
1
(turn the multifunction printer off, press
and hold 3 and 6, turn the MFP on, and
then release the buttons when the
progress bar displays).
2. Select PRINT TESTS.
3. Select a tray below tray 3.
4. Select Single.
Did the page print correctly?
Is tray 5 a high-capacity input option (2,000-
2
sheet feeder)?
245.05—Paper Jam service check
Step Questions / actions
Has paper been fed from an input option
1
before?
1. Enter Diagnostics mode (press and hold
2
buttons 3 and 6, turn on the MFP, and
release the buttons when the progress bar
displays.
2. Select PRINT TESTS.
3. Select Tray 5.
4. Select Single.
Did the page print correctly?
1. Turn the printer off.
3
2. Remove the rear frame cover. See
frame cover removal" on page
3. Remove the right cover. See
cover removal" on page
4. Check the connector at JOPT1 on the
system board for proper connection, the
cable for pinch points, and the cable or
connector for any other damage.
Is the cable damaged?
Service Manual
2-96
Problem resolved.
Replace the HCIT top
plate. See
assembly removal" on
page 4-279.
Go to step 5.
Problem resolved.
Replace the option cable.
See
"Option cable
"Rear
removal" on page
4-37.
"Right
4-38.
Yes
Go to step 2.
Replace the complete
tray 5 option.
"Top plate
Yes
Go to step 2.
Go to step 3.
Go to step 4.
4-128.
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