Toshiba e-STUDIO 600 User Manual page 310

8 Troubleshooting
Error Code
2C6B
2C6C
2C6D
2C70
2C71
2C72
2C80
2C81
2CC0
2CC1
Save as file
2D10, 2D12,
2D13,
2D20-2D22
2D11
2D14
2D15
310 TopAccess Error Messages
Message
Invalid address specified in From: field
Invalid address specified in To: field
NIC system error
SMTP service is not available
SMTP authentication error
POP Before SMTP error
Failed to process received Email job
Failed to process received Fax job
Job canceled
Power failure occurred
Illegal Job status
Not enough memory for saving the scan
job
An internal error occurred
Exceeding maximum file capacity
Corrective Action
Make sure that there is an illegal character
in the Terminal mail address. Delete the
illegal character and reset the appropriate
Terminal mail address, then retry it.
Make sure that there is an illegal character
in the Destination mail address. Delete
the illegal character and reset the appro-
priate Destination mail address, then retry
it.
Turn the power OFF and then back ON.
Retry the scan. If the error still occurs,
contact your service representative.
Ask your administrator whether the SMTP
service is enabled.
Confirm the login name and password are
correct. If SSL is enabled, make sure that
SSL port number is correctly set.
Confirm the POP Before SMTP settings
and POP3 settings are correct.
Ask your administrator whether the Inter-
net Fax Received Forward is set.
Ask your administrator whether the Fax
Received Forward is set.
(Job was canceled.)
Make sure that the power cable is con-
nected properly and it is inserted securely.
Resend the job.
Turn the power OFF and then back ON.
Retry the scan. If the error still occurs,
contact your service representative.
Wait for a while and retry the job. If the
error still occurs, turn the power OFF and
then back ON and retry it.
Turn the power OFF and then back ON,
and retry the job. If the error still occurs,
contact your service representative.
Divide the file into several files, or retry in a
single-page format.