MUTOH Blizzard User Manual page 135

(13) Tracing media or other thin media cannot be detected.
No.
1 You did not use recommended media.
2 You used the printer in direct sunlight or other
locations not
environment.
3 Media detection is disabled
(14) Media size is wrong during media Initial.
No.
1 You did not use recommended media.
2 You did not load the media straight into the printer.
3 The curled surface of media is up when loading.
4 You used the printer in a location with air conditioner
or other location not appropriate for the specified
environment
5 You reused printed media.
6 Media detection is disabled
(15) Media is crooked while printing.
No.
1 You did not use recommended media.
2 The loading position of the media is not correct.
(16) The computer cannot find the printer when using the Centronics interface.
No.
1 You did not connect the Centronics interface cable
correctly.
2 When the printing data is transferred from the
computer, the DATA LED on the operation panel
does not lit.
3 The Centronics setting on the printer does not match
the setting on the computer.
4 The type of command that is currently set, does not
match the command of a computer or a driver.
(17) The printed lines are blurred.
No.
1 Temperature of the fixer is low
2 You did not use recommended media.
3 You used too thick or too thin media.
4 You used bond media.
5 The printed surface is not the printable side.
6 Did you try head cleaning?
Possible cause
appropriate for the
Possible cause
Possible cause
Possible cause
Possible cause
Use recommended media.
Use the printer in the specified environment.
specified
Enable media detection.
Use recommended media.
Load the media straight into the printer.
Remove the curl in the media, or replace with
new media.
Use the printer in the specified environment.
Use new, not printed media.
Enable media detection.
Use recommended media.
Load the media correctly.
Connect the
correctly.
The LED might be broken.
Make the Centronics setting on the printer so
that it matches the setting on the computer.
Match the command setting of the printer to
the environment of a computer or a driver.
Raise the temperature
Use recommended media.
Use recommended media
Use recommended media.
Pay attention to the printable side to load
media correctly.
• Perform head cleaning.
• Perform strong cleaning.
• Clean the surface of the print head.
• Perform long save cleaning.
135
User's Guide Blizzard
Chapter 8: Troubleshooting
Solutions
Solutions
Solutions
Solutions
Centronics interface
Solutions
AP-75260 – Rev. 2.1 – 15/01/08
cable