Pitney Bowes DM125 Operator's Manual page 194

Appendix A • PC Meter Connect
Troubleshooting
IMPORTANT:
• When using PC Meter Connect
your mailing machine.
• If you want to use the analog phone line method of connecting
to the Data Center, unplug the USB cable from the back of the
machine, then connect the analog phone line.
• If you have virus checking/firewall software installed on your
PC (e.g., Norton, McAfee, etc.), please check your settings to
ensure that FTP downloads are allowed. If FTP downloads are
restricted, this will interfere with your machine downloading in-
formation from the Pitney Bowes Data Center when using PC
Meter Connect
trator to confirm the proper settings.
• If you install PC Meter Connect
Bowes applications, you will need to exit PC Meter Connect
before you can use the other Pitney Bowes applications. Sim-
ply right-click on the PC Meter Connect
tray and select Exit to exit PC Meter Connect
Meter Connect
desktop icon.
A-16
. If necessary, contact your network/IT adminis-
™
, just double-click on the PC Meter Connect
™
Desktop App.
™
, disconnect the analog line to
™
on a PC with other Pitney
™
icon in the system
™
™.
™
To restart PC
™
SV62667 Rev. A