Troubleshooting - Bosch UPH series Operation Manual

High-Speed Positioning System
(HSPS)
15

Troubleshooting

Problem
The device is switched off
and shows no signs of life.
There is no image on the
screen, just a blue screen
with the message NO
VIDEO SIGNAL!!!
Presets are not as accurate
as they were during
installation.
Under particular zoom
conditions, the housing or
sunshield interferes with
the image (only for versions
with motorised lens).
De-icing counter appears
on the screen and user has
no control.
Data transfer stops.
The monitor always
displays the firmware
version with the message,
Dip-switch upgrade ON.
Bosch Security Systems, Inc.
Possible Cause
Incorrect wiring, fuses
blown.
Incorrect camera or
module wiring, camera
failure.
Wind, vibration, and
other environmental
conditions.
The camera is too far
behind the glass.
It is too cold for the
UPH to safely be used.
Power spike/
fluctuation or spurious
noise on video/data
line.
Programming dip
switch on (up
position).
Operation Manual
Solution
Make sure all the connections are
correct, check the continuity of the
fuses and, if there is a failure, replace
them according to the values shown
in the table.
Note: if the fuses blow repeatedly,
contact the authorized service centre.
Make sure all connections are correct
for the camera version and motorised
lenses.
AUX On - 204 - Enter command
recalibrates presets; takes 30-45
seconds to complete.
Adjust the camera position by
adjusting the slide until the correct
position is found.
Wait for de-icing procedure to
complete (30-105 minutes).
Reset power on UPH and the unit
recovers, although some OSD changes
may be lost and need to be re-
entered.
Switch off the pan and tilt, switch off
(down position) the "PROGRAM." dip
switch (dip-switch number 1 in the
Factory Use section) and then switch
the device on again.
Troubleshooting | en 73
2013.11 | 5.2 | F.01U.291.981