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DINION inteox 7100i IR | FLEXIDOME inteox 7100i
5
Troubleshooting
5.1
Physical reset button
Each camera has a hardware reset button. You may need to press the reset button to reset the
camera to factory defaults if you encounter the following circumstances:
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Notice!
A factory default deletes all camera settings including passwords, network settings, and
i
image settings.
Complete the following sequence of steps only if you have no other option to restore
operation to the camera.
Steps to complete a hardware reset for all camera models
1.
2.
3.
4.
5.
For DINION inteox 7100i IR, the reset button is in a slot in the back of the camera, next to the
SD card slot. To access the reset button, remove the cover.
For FLEXIDOME inteox 7100i, the reset button is next to the LED light. To access the reset
button, remove the camera bubble.
Bosch Security Systems B.V.
You can power up the camera but cannot log on to the camera using the web browser.
The camera doesn't start up, or fails to power up via PoE.
The camera cannot search an IP address.
The camera's firmware crashed.
You forgot the password to access the camera.
The image becomes frozen.
You cannot update the firmware.
The camera disconnects from the network at random and needs a reboot.
The camera no longer finds pre-positions (preset positions).
You cannot configure the camera using the web browser.
The camera has no video out.
Apply power to the camera. Search for the IP address, and then log on to the camera
using the web browser. (Note: You can use Configuration Manager to identify the IP
address.)
Find the hardware reset button on the camera block. (See each section below to locate
the reset button for your camera model.)
Push and hold the reset button for more than 3 seconds. The red LED indicator on the
PCBA board will begin flashing to show that the hardware reset started.
Let the camera complete a self-check. When the self-check completes, the red LED will
turn off.
Search again for the IP address. Access the camera using the web browser. Set the initial
password for the camera.
User manual
Troubleshooting | en
45
2021-08 | V01 | DOC
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