22,0Xx.6X Jam Fault; 23,0Xx.6X Nvram Faults - Xerox Phaser 8860 Service Manual

22,0XX.6x Jam Fault

A jam has occurred. The system generates a four-digit, alphanumeric code associated to a
particular area of the paper path, followed by the value of the system page counter when the
jam occurred <jam code><page count>. Jam code syntax is defined in
common Jam Codes appears at the end of this section.
Table 1 Jam Code Key
Process Event Basis for Jam
A Deskew Flag 2 Sensor Event
B Preheater Flag 3 Timeout
C Strip Flag 4 Motor Stall
D Exit Flag 5 Motor Position
E Tray 1 Width 6 Length Short
F Front Door 7 Length Long
G Exit Door
H Tray 2 Media
J Tray 3 Media
K Tray 4 Media
M Media Drive
N Y-Axis Motor
P Process Drive
V Tray 2 Event
W Tray 3 Event
X Tray 3 Pick Flag
Y Tray 4 Event
Z Tray 4 Pick Flag
As an example, the Jam Code W2Q1 indicates a Tray 3 Paper Size Switch unexpectedly acti-
vated while a paper pick operation occurred from Tray 1. See
most commonly seen codes.
Initial Actions
• Clear the paper path of obstructions or debris.
• Check that the media meets specifications and is loaded correctly.
• Check that the Pick Rollers are clean and in good condition.
Troubleshooting Procedure
Locate the code in the Jam Codes listing and follow the procedure, if available
Error Messages and Codes
22,0XX.6x, 23,0XX.6x
Table 1. A listing of
System State Media Supply
A Abnormal shutdown 1 Tray 1
B Normal shutdown 2 Tray 2
C Mechanical recovery 3 Tray 3
D Warmup 4 Tray 4
E Ready 5 Chase Page
F Fault 6 Duplex
G Auto Drum Maintenance
H Printhead Maintenance
J Printhead purge
K Oil Transfix Roller
L Standby
M Pick from Tray 2
N Pick from Tray 3
P Pick from Tray 4
Q Pick from Tray 1
R Pick from DUplex
S Stage for transfix
T Transfix
V Pint Drum Maintenance
W Imaging
X Exit
Z Shutdown
Jam Codes for a listing of the

23,0XX.6x NVRAM Faults

An NVRAM error has occurred. The following troubleshooting procedure applies to these
errors:
NVRAM Faults
23,0xx.6x The system detected an NVRAM fault during operation.
Initial Actions
• Reset NVRAM and retest.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Table 1 23,0XX.6x Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
NVRAM, PL 5.0
Troubleshooting Procedure
Table 2 X-Axis Program Faults Troubleshooting Procedure
Step Questions or Actions
1 Reseat all Electronics Module connec-
tions.
Does the problem persist?
2 Check ground integrity.
Are the system grounds connected?
09/2007
2-34
Yes No
Go to Step 2. Complete.
Reset NVRAM. If the Reconnect the sys-
error persists, tem grounds.
replace the NVRAM
device (REP 5.0.9).
Initial Issue
Phaser 8860/8860MFP Service Manual