13,003.42 And 13,007.46 Thermal Faults; 13,008.47 And 13,010.49 Drum Thermal Faults - Xerox Phaser 8860 Service Manual

13,003.42 and 13,007.46 Thermal Faults

A thermal error has occurred. The following troubleshooting procedures apply to these errors:
Thermal Faults
13,003.42 Thermal fault
13,007.46 Thermal fault
Initial Actions
• Check that all system grounds are secured.
• Check the ambient room temperature.
• Check the fan operation and vents.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedures.
Table 1 13,003.42 and 13,007.46 Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
NVRAM, PL 5.0
Electronics Module, PL 5.0 Electronics Module -
Troubleshooting Procedure
Table 2 13,003.42 and 13,007.46 Troubleshooting Procedure
Step Questions or Actions
1 Check ground integrity for the printer.
Does the error persist?
2 Reset NVRAM.
Does the error persist?
Initial Issue
Phaser 8860/8860MFP Service Manual
Figure 8
Yes No
Go to Step 2. Complete.
Replace in the Complete.
NVRAM device
(REP 5.0.9). If the
error persists,
replace the Electron-
ics Module (REP
5.0.5).

13,008.47 and 13,010.49 Drum Thermal Faults

A Drum Assembly thermal error has occurred. The following troubleshooting procedures apply
to these errors:
Drum Thermal Faults
13,008.47 The Drum Heater is too hot
13,010.49 The Drum Heater took too long to reach the setpoint temperature.
Initial Actions
• Check that all system grounds are secured.
• Check the ambient room temperature.
• Check the fan operation and vents.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedures.
Table 1 13,008.47 and 13,010.49 Troubleshooting Reference Table
Applicable Parts
Drum Fan, PL 4.0
Drum Assembly
Drum Temperature Sensor, PL 6.0
Electronics Module Fan
Troubleshooting Procedure
Table 2 13,008.47 and 13,010.49 Troubleshooting Procedure
Step Questions or Actions
1 Verify that the ambient temperature is
within environmental specifications.
Is the room within operating parameters?
2 Check ground integrity for the printer.
Does the error persist?
3 Is the error code associated with an over-
heat condition?.
4 Check airflow at the vents.
Is there adequate clearance, and are the
vents clean?
5 Test the Drum Fan
Run the Service Diagnostics Drum Fan
Motor test.
Does the fan operate correctly?
6 Test the Electronics Module Fan.
Does the Fan operate correctly?
09/2007
2-27
Wiring and Plug/Jack References
Right Side Harness / I/O Control - Figure 10
Electronics Module Power - Figure 9
I/O Board (2/2) - Figure 12
Left Side Harness (2/2) - Figure 7
Yes No
Go to Step 2. Advise the customer
of operational
requirements.
Go to Step 2. Complete.
Go to Step 4. Go to Step 6.
Go to Step 5. Clean the vents.
Go to Step 6. Replace the Drum
Fan
Go to Step 7. Replace the Elec-
tronics Module Fan
(REP
Error Messages and Codes
13,003.42 and 13,007.46, 13,008.47
(REP 4.0.6).
4.0.15).