37,037.46 And 37,038.47 Pest Media Drive Faults; 37,039.48 And 37,040.40 Pest Process Drive Faults - Xerox Phaser 8860 Service Manual

37,037.46 and 37,038.47 PEST Media Drive Faults

A Media Drive Assembly error has occurred. The following troubleshooting procedure applies
to these errors:
PEST Media Drive Faults
37,037.46 The Media Drive Motor is drawing less power than expected.
37,038.47 The Media Drive Motor is drawing too much power.
Initial Actions
• Check for obstructions to Media Drive rotation.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Table 1 37,037.46 and 37,038.47 Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
Media Drive, PL 4.0 Left Side Harness (2/2) -
Electronics Module, PL 5.0 Left Side Wire Routing (2/2) -
Troubleshooting Procedure
Table 2 PEST Media Drive Faults Troubleshooting Procedure
Step Questions or Actions
1 Test the Media Drive Motor.
Run the Service Diagnostics Media Path
Motor test.
Does the motor operate correctly?
2 Check wiring to the motor.
Is the wiring damaged?
Initial Issue
Phaser 8860/8860MFP Service Manual
Figure 7
Figure 5
Yes No
Replace the Elec- Go to Step 2.
tronics Module (REP
5.0.5).
Repair or replace the Replace the Media
harness. Drive (REP 4.0.14).

37,039.48 and 37,040.40 PEST Process Drive Faults

A Y-Axis Motor error has occurred. The following troubleshooting procedure applies to these
errors:
PEST Process Drive Faults
37,039.48 The Process Drive Motor is drawing less power than expected.
37,040.40 The Process Drive Motor is drawing too much power.
Initial Actions
• Check for obstructions to Process Drive rotation.
• Check the rotation of the Drum Maintenance and Transfix Roller shafts.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Table 1 37,039.48 and 37,040.40 Troubleshooting Reference Table
Applicable Parts
Process Drive, PL 4.0
Electronics Module, PL 5.0
Troubleshooting Procedure
Table 2 PEST Process Drive Faults Troubleshooting Procedure
Step Questions or Actions
1 Check shaft rotation.
Do the Process Drive gears, Transfix
Shaft, and Drum Maintenance shaft rotate
freely?
2 Test the Process Drive Motor.
Run the Service Diagnostics Process
Motor test.
Does the motor operate correctly?
3 Check wiring to the motor.
Is the wiring damaged?
09/2007
37,037.46 and 37,038.47, 37,039.48 and 37,040.40
2-47
Wiring and Plug/Jack References
Right Side Harness / I/O Control - Figure 10
Yes No
Go to Step 2. Repair or replace
affected parts.
Replace the Elec- Go to Step 3.
tronics Module (REP
5.0.5).
Repair or replace the Replace the Pro-
harness. cess Drive
4.0.7).
Error Messages and Codes
(REP