13,Xxx.xx Ink Loader Thermal Faults - Xerox Phaser 8860 Service Manual

13,XXX.xx Ink Loader Thermal Faults

A thermal error has occurred. The following troubleshooting procedures apply to these errors:
Ink Loader Thermal Faults
13,328.43 The Cyan heater is too hot.
13,330.45 The Cyan heater took too long to reach the setpoint temperature.
13,387.48 The Cyan heater thermistor circuit is open.
13,389.41 The Cyan heater thermistor circuit is shorted.
13,391.43 The Cyan heater thermistor returned faulty reading.
13,392.44 The Magenta heater is too hot.
13,394.46 The Magenta heater took too long to reach the setpoint temperature.
13,451.49 The Magenta heater thermistor circuit is open.
13,453.42 The Magenta heater thermistor circuit is shorted.
13,455.44 The Magenta heater thermistor returned faulty reading.
13,456.45 The Yellow heater is too hot.
13,458.47 The Yellow heater took too long to reach setpoint temp.
13,515.41 The Yellow heater thermistor circuit is open.
13,517.43 The Yellow heater thermistor circuit is shorted.
13,519.45 The Yellow heater thermistor returned faulty reading.
13,456.45 The Black heater is too hot.
13,458.47 The Black heater took too long to reach setpoint temp.
13,515.41 The Black heater thermistor circuit is open.
13,517.43 The Black heater thermistor circuit is shorted.
13,519.45 The Black heater thermistor returned faulty reading.
Initial Actions
• Check that all system grounds are secured.
• Check the ambient room temperature.
• Check the fan operation and vents.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedures.
Table 1 Ink Loader Thermal Fault Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
Ink Loader, PL 2.0 Electronics Module -
I/O Board, PL 5.0 I/O Board (2/2) -
Electronics Module, PL 5.0 Electronics Module -
Right Combined Cable, PL 5.0
Initial Issue
Phaser 8860/8860MFP Service Manual
Figure 8
Figure 12
Figure 8
Troubleshooting Procedures
Table 2 Ink Loader Ink Melt Heater 13,328.43 through 13,581.44 Procedure
Step Questions or Actions
1 Verify that the ambient temperature of the
room is within the system's specifications.
Is the room within operating parameters?
2 Check ground integrity for the printer.
Does the error persist?
3 Test the appropriate Ink Melt heater.
Run the Service Diagnostics Ink Melt test.
1. Yellow
2. Cyan
3. Magenta
4. Black
Does the Ink Melt Heater operate cor-
rectly?
4 Check Ink Loader connections and wiring.
Are the connections secure and the wiring
undamaged?
09/2007
2-31
Yes No
Go to Step 2. Advise the customer
of operational
requirements.
Go to Step 3. Complete.
Replace the Elec- Go to Step 4.
tronics Module (REP
5.0.5).
Replace the Ink Repair or replace the
Loader (REP 2.0.1). wiring. If the error
persists, replace the
I/O Board (REP
5.0.13).
Error Messages and Codes
13,XXX.xx