7,002.44 Process Drive Fault; 7,006.4X Head Tilt Solenoid Fault - Xerox Phaser 8860 Service Manual

7,002.44 Process Drive Fault

A Process Drive error has occurred. The following troubleshooting procedure applies to this
error:
Process Faults
7,002.44 The Process Drive stalled during operation.
Initial Actions
• Check that the Process Drive gear train is properly homed.
• Check for obstructions in or around the Process Drive gearbox.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Table 1 7,002.44 Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
Process Drive, PL 4.0 Right Side Harness / I/O Control -
Troubleshooting Procedure
Table 2 Process Drive Fault 7,002.44 Troubleshooting Procedure
Step Questions or Actions
1 Check that the Process Drive is properly
aligned (ADJ 4.7.1).
Is the Process Drive misaligned?
2 Test the Tilt Axis Drive.
Run the Service Diagnostics Tilt Axis
Drive test.
Did the test pass?
3 Check the Process Drive for damage,
debris, or obstructions.
Is there any damage?
4 Test the Process Drive Motor.
Run the Service Diagnostics Process
Motor Test.
Did the test fail?
5 Test the Transfix Cams
Run the Service Diagnostics Transfix
Drive Slow test.
Do the Transfix Cam operate correctly?
Error Messages and Codes
7,002.44, 7,006.4x
Figure 10
Yes No
Perform ADJ 4.7.1. Go to Step 2.
Go to Step 3. Go to Step 4.
Replace the Pro- Go to Step 4.
cess Drive (REP
4.0.7).
Replace the Pro- Go to Step 5.
cess Drive (REP
4.0.7).
Replace the Pro- Verify the transfix
cess Drive (REP cams are not dam-
4.0.7). aged. If the error
persists, replace the
Transfix Cam Shaft
(REP 2.0.10).

7,006.4x Head Tilt Solenoid Fault

A Printhead tilt error has occurred. The following troubleshooting procedure applies to this
error:
7,006.xx The Head Tilt Solenoid is not activating the Head Tilt Cam, or the Print-
head is not tilting properly.
Initial Actions
• Check for obstructions or ink spills around the Printhead.
• Verify the Printhead travels smoothly from left to right.
• Check the Printhead Restraint Arms.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Table 1 7,0xx.4x Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
Head Tilt Gear, PL 4.0
Head Tilt Solenoid, PL 4.0 Left Side Harness (2/2) -
Process Drive, PL 4.0 Right Side Harness / I/O Control -
Troubleshooting Procedures
The Head Tilt Solenoid is not activating the Head Tilt Gear, or the Printhead is not tilting prop-
erly
Table 2 Head Tilt Solenoid Faults 7,006.xx Troubleshooting Procedure
Step Questions or Actions
1 Check that the Process Drive is properly
aligned (ADJ 4.7.1).
Is the Process Drive misaligned?
2 Reboot the system.
Is the tilt-head activating the Head Tilt
Gear.
3 Check for Ink spills on or near the Head
Tilt Gear.
4 Review instructions for 7,008.xx and
7,010.xx fault codes.
09/2007
2-16
Process Faults
Figure 7
Figure 10
Yes No
Perform ADJ 4.7.1. Go to Step 2.
Go to Step 4. Go to Step 3.
Remove ink spills or Go to Step 4.
reinstall the head-tilt
and start over with
Step 1.
Follow recom-
mended actions for
error codes and
reboot the printer.
Phaser 8860/8860MFP Service Manual
Initial Issue