3,0Xx.6X Ipc Program Faults; 4,0Xx.4X Process Control Errors - Xerox Phaser 8860 Service Manual

3,0XX.6x IPC Program Faults

A firmware communications error has occurred. The following troubleshooting procedure
applies to these errors:
Initial Actions
• Reset NVRAM and retest.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Table 1 3,000.6x Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
NVRAM, PL 5.0
Troubleshooting Procedure
Table 2 I/O Board Error Troubleshooting Procedure
Step Questions or Actions
1 Reseat all Electronics Module connec-
tions.
Does the problem persist?
2 Check ground integrity.
Are the system grounds connected?
Initial Issue
Phaser 8860/8860MFP Service Manual
Yes No
Go to Step 2. Complete.
Reset NVRAM. If the Reconnect the sys-
error persists, tem grounds.
replace the NVRAM
device (REP 5.0.9).

4,0xx.4x Process Control Errors

The following troubleshooting procedure applies to these errors:
Process Control Errors
4,017.47 The ambient temperature is too low ( < 10°C).
4,018.48 The Printhead temperature is too low.
4,020.41 Fast Time To Ready (FTTR) mode with head/cap flag set in NVRAM.
4,021.42 Fast Time To Ready (FTTR) mode with a dirty Drum.
Initial Actions
• Check the ambient air temperature.
• Check that the system is located in a suitable environment.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Table 1 4,0xx.4x Troubleshooting Reference Table
Applicable Parts
Electronics Module, PL 5.0
Printhead, PL 2.0
Drum Assembly, PL 2.0
Drum Heater Relay Board, PL 5.0
Drum Temperature Sensor, PL 6.0
Troubleshooting Procedure
Table 2 Process Control Error Troubleshooting Procedure
Step Questions or Actions
1 Test the heaters.
Run the Service Diagnostics Monitor
Heaters tests with all heaters On.
Do the heaters function properly?
2 Check the harness to the failed heater.
Is the harness damaged?
09/2007
2-11
Wiring and Plug/Jack References
Right Side Wire Routing (2/2) - Figure 3
Electronics Module - Figure 6
Electronics Module Power - Figure 7
Right Side Wire Routing (1/2) - Figure 2
I/O Board (2/2) - Figure 12
Yes No
Replace the Elec- Go to Step 3.
tronics Module (REP
5.0.5).
Replace the har- Replace the failed
ness. component.
Error Messages and Codes
3,0XX.6x, 4,0xx.4x