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PolyVision CopyCam Installation And Operation Manual

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CopyCam
Installation and Operation Guide
Part number 370-0113-01
©2005 PolyVision Corporation
All rights reserved

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  • Page 1 ® CopyCam Installation and Operation Guide Part number 370-0113-01 ©2005 PolyVision Corporation All rights reserved...
  • Page 2 PolyVision Corporation reserves the right to make changes in product design, or detail, and to discontinue any product or material without notice. CopyCam is a registered trademark of PolyVision Corporation, a Steelcase Company. The Bluetooth trademarks are owned by Bluetooth SIG, Inc., USA.

  • Page 3: Table Of Contents

    Calibrating CopyCam ........
  • Page 4 CopyCam Maintenance ........

  • Page 5: Welcome

    , your quick and easy tool to capture information from a whiteboard or chalkboard. This manual provides instructions for installing and operating your CopyCam Pro or CopyCam E system. A typical CopyCam Pro setup is shown below. Camera arm Control pad with...

  • Page 6: About This Manual

    BOUT ANUAL This manual describes how to install and operate two models of CopyCam: CopyCam E and CopyCam Pro. CopyCam E saves images from your whiteboard or chalkboard to the built- in CopyCam web server connected to your LAN. CopyCam Pro provides three ways to capture and save images from your whiteboard or chalkboard: on a floppy diskette, printed from a Bluetooth-...

  • Page 7: Copycam Quick Start

    Voice Status Messages” on page 62 for a summary of all status messages. CopyCam Pro: When you use the printer, it can take up to 45 seconds before a copy starts printing, but you can continue with your presentation during that time.

  • Page 8: Copycam Installation

    CopyCam Pro or CopyCam E control pad CopyCam Pro or CopyCam E control pad mounting plate color printer with power cable and two starter ink cartridges (CopyCam Pro only) Bluetooth wireless printer adapter (CopyCam Pro only)
  • Page 9 Center arrow at top of writing area, Place four of these on the writing area. Align each corner of the writing under CopyCam arm. area with this corner on each sheet. Use four pieces of type to ensure that each sheet lies flat.

  • Page 10: Camera Arm Spatial Requirements

    AMERA PATIAL EQUIREMENTS CopyCam components use space above the board and to the left of the board. WARNING A minimum of 14.1" (360mm) above the board is required for installation of the camera arm, as shown below. If you do not have at least 14.1"...

  • Page 11: Copycam Pro Control Pad Spatial Requirements

    PATIAL EQUIREMENTS The CopyCam Pro control pad includes a floppy diskette drive that the user accesses from the right. The preferred location for the control pad is four inches (100mm) to the left of the board, and about five inches (120mm) above the bottom of the board, as shown below.

  • Page 12: Mounting The Control Pad And Camera Arm

    AD AND AMERA Expect to spend about two hours on this installation. Planning for Wiring CopyCam has three cable connections that converge in the camera arm, as shown below for CopyCam Pro. Camera arm e rn e t 1 0 0 B a s e T E th...

  • Page 13: Preparing To Install The Control Pad

    Preparing to Install the Control Pad WARNING You must fasten the brackets to the wall so they are secure. CopyCam mounts to any kind of wall construction. Instructions and wall fasteners are provided to help you install CopyCam when walls have metal or wood studs.
  • Page 14 (provided) at each position as follows: Tilt the metal piece so it is flat against the long axis of the two plastic cords and push it through the 1/2" (12mm) hole, as shown below. CopyCam Installation...
  • Page 15 #8 x 1.5" (38mm) drywall screw (provided) through the mounting plate and wall into the stud. note: NOTE: The control pad mounting plate has feet that hold it slightly away from the wall. CopyCam Installation...

  • Page 16: Connecting And Routing The Control Pad Cable

    Connecting and Routing the Control Pad Cable CopyCam Pro only: The CopyCam Pro control pad has one cable: RJ14 cable to the camera arm • The cable grommet at the back of the control pad allows for routing the cable against the wall or through the wall. The cable is configured at the factory for routing against the wall or behind a writing surface, as shown below.
  • Page 17 CopyCam E only: The CopyCam E control pad has one cable: RJ14 cable to the camera arm • To connect the RJ14 cable to the control pad: Locate the cable end with the orange tape near the connector. Connect that end of the cable to the control pad on the left side of the control pad bottom.

  • Page 18: Locking The Control Pad In Place

    The control pad slides down onto its mounting plate and snaps into place. To lock the control pad in place: Lower the control pad onto the tabs on the mounting plate, as shown. The control pad will snap into place. CopyCam Installation...

  • Page 19: Removing The Control Pad From Its Mounting Plate

    If you want to remove the control pad from the mounting plate: Locate the release latch at the bottom of the control pad, as shown. CopyCam E CopyCam Pro Gently press up on the release latch with a small, flat blade screwdriver until the latch releases.

  • Page 20: Preparing To Install The Camera Arm

    Preparing to Install the Camera Arm WARNING You must fasten the brackets to the wall so they are secure. CopyCam mounts to any kind of wall construction. Instructions and wall fasteners are provided to help you install CopyCam when walls have metal or wood studs.
  • Page 21 At positions that do NOT align with a stud, drill 1/2" (12mm) holes at the marked positions, using caution not to make the holes too large, and install a toggle bolt (provided) at each position as follows: CopyCam Installation...
  • Page 22 Position the camera arm mounting plate over the mounting holes. Drive the toggle bolt screws (provided) through the mounting plate and toggle bolt, and if a stud was located, drive a #8 x 1.5" (38mm) drywall screw (provided) through the mounting plate and wall into the stud. CopyCam Installation...

  • Page 23: Cable Routing And Connections In The Camera Arm

    For routing cables within the wall, refer to “Routing Cables Within the Wall” on page 23. To connect cables in the camera arm: Hang the camera arm from the hook at the bottom of the mounting plate. CopyCam Installation...
  • Page 24 Secure the cables to the body of the camera arm (for strain relief) using the plastic clip provided inside the arm. For additional strain relief, add cable ties to the end of the arm closest to the wall mounting plate. CopyCam Installation...
  • Page 25 Secure the camera arm cover using the eight wing nuts provided. Note that the narrow end of the camera arm lid should be closest to the top of the arm. CopyCam Installation...

  • Page 26: Locking The Camera Arm In Place

    It should support its own weight at this point. Be sure cables are not pinched between the arm and the mounting plate. Fasten the arm in place using the two arm-securing thumb screws provided. CopyCam Installation...

  • Page 27: Concealing Cables That Are Routed Against The Wall

    This completes the installation of CopyCam built-in components. If you are installing CopyCam Pro, turn to page 26 to install the printer. If you are installing CopyCam E, turn to “Calibrating CopyCam” on page 28. Routing Cables Within the Wall...
  • Page 28 On the back of the CopyCam Pro control pad, compress the rubber cable grommet and slide it up so the RJ14 cable exits toward the wall instead of toward the floor. This step is not necessary for CopyCam E. CopyCam Installation...
  • Page 29 Place the camera arm cover over the camera arm and secure using the eight wing nuts provided. Tilt up and lock the camera arm in place, using the two arm-securing thumb screws provided. Refer to “Locking the Camera Arm in Place” on page 22. CopyCam Installation...

  • Page 30: Copycam Pro: Installing And Testing The Printer

    Installing the Printer To install the printer: Identify a location for the printer within 30 feet (10 m) of the CopyCam Pro camera arm and within a few feet (one meter) of a power outlet. Plug the Bluetooth adapter into the printer and plug in the adapter’s power cord.

  • Page 31: Testing The Printer

    If you have a blackboard (or any board that is not white), you need to calibrate CopyCam Pro so it can detect the edges of the board. Before testing the printer, follow the steps in “Calibrating CopyCam” on page 28.

  • Page 32: Calibrating Copycam

    (from the control pad) reports “calibration needed” • OW TO ALIBRATE Calibrating CopyCam involves showing it the corners of your board (or 4' x 8' [1200mm x 2400mm] limit) using five of the six calibration sheets provided. Materials...

  • Page 33: Calibrating Copycam

    Calibrating CopyCam To calibrate CopyCam: Measure an area 4' x 8' (1200mm x 2400mm) or less, with the top centered at least one inch (25mm) below the camera arm, as shown. 1" (25mm) 4' (1200mm) 8' (2400mm) 4' (1200mm) Calibrating CopyCam...
  • Page 34 Use four pieces of type to ensure that each sheet lies flat. Center arrow at top of writing area, under CopyCam arm. Corner Calibration Sheet Top Center Calibration Sheet Place four of these on the writing area. Align each corner of the writing area with this corner on each sheet.
  • Page 35 NOTE: If the top center calibration sheet is in a shadow, calibration may fail. (The CopyCam voice message says “Calibration needed.”) To give CopyCam a better view of the calibration patter, change your lighting as needed to eliminate the shadow at the top of the board. If that is not possible, move the center target down from the top of the board slightly, being careful to keep it lined up with the center of the writing area.
  • Page 36 NOTE: If CopyCam is installed with a blackboard and if white chalk is normally used, or if printing exclusively to a black and white printer such as a network laser printer, consider setting CopyCam to capture in monochrome to optimize capture quality.

  • Page 37: Web Configuration And Testing

    ESTING ERVER NTRODUCTION CopyCam can save copies to the internal web server located in the camera arm. Users access copies over a Local Area Network (LAN) using any web browser. For CopyCam Pro, using CopyCam’s web server is optional. However, to change the CopyCam Pro advanced settings, you must access the CopyCam web server.
  • Page 38 When you use the software on this CD-ROM, you can find only CopyCam systems that are on the same network segment (subnet) as your computer. After the IP address of your new CopyCam has been located (in step 4, below), you can browse to that address from any computer in your local area network (LAN) regardless of which segment it is on.
  • Page 39 Click the IP address link to the CopyCam web page. The CopyCam web page appears, as shown. If you have more than one CopyCam, verify that you have linked to the correct web server by saving a copy to the web as follows: Go to the board and write something unique.
  • Page 40 Click the “Settings” tab on the CopyCam web site. In the “Settings” tab, you can see and change the IP address, and other valuable information, as shown. (Refer to “Using the Settings Tab” on page 41 for a description of each item in the “Settings” tab.)
  • Page 41 Make a note of the IP address for safe keeping. Also write the address in the space provided on the control pad, as shown below on CopyCam Pro, so any user can easily browse to the CopyCam web site. Web Configuration and Testing...

  • Page 42: Accessing Your Copycam Web Server

    CCESSING ERVER Each CopyCam has a unique web address that appears on the left edge of the control pad, as shown below. (This address should have been labeled by your installer. If it isn’t, refer to “Configuring the CopyCam Web Server”...

  • Page 43: Using The Saved Shots Tab

    SING THE AVED HOTS On the CopyCam web site, the “Saved Shots” tab, shown below, displays miniature images of each capture, including the date and time. These miniature images are called “thumbnails.” Click a thumbnail to see the corresponding full-size image. The full-size image opens in a new window using whatever application is available on your computer to view .png files.

  • Page 44: Saving Copies To Your Hard Disk

    Click “Save.” Printing From the Web You can print one or more copies from the CopyCam web application at any time. To print a copy from the web application with your default printer: Click on a thumbnail to view the full-size image.

  • Page 45: Using The Settings Tab

    SING THE ETTINGS The web server “Settings” tab, shown below, provides a way for you to view and change important CopyCam web settings. A description of each field is presented below. Submit Changes Click the “Submit Changes” button to implement changes to a setting.
  • Page 46 Internet. It is determined automatically through DHCP or you may assign it manually here if the “Use DHCP” checkbox is not checked. Board Name Enter a name that will help you identify the location of this CopyCam. This name appears at the top of the web page. Capture Type CopyCam normally captures images in color but it can also capture in monochrome.
  • Page 47 Ethernet Printer Address (CopyCam Pro only) To print to a networked printer instead of the wireless printer that comes with CopyCam, enter the networked printer IP address in this field. If you need to change printers, refer to “CopyCam Pro: Changing Printers” on page 46.
  • Page 48 CopyCam web page. (Do NOT click the browser’s “Refresh” button, as this will initiate the upgrade again.) note: NOTE: You can also update CopyCam Pro firmware from a floppy diskette provided by PolyVision Corporation. Contact Technical Support if you need such a diskette. Web Configuration and Testing...

  • Page 49: Using The Camera Info Tab

    Board Name: The name, entered from the “Settings” tab, associated with this CopyCam. Model: CopyCam E or CopyCam Pro. Total Memory: The total memory in the CopyCam. This memory is used for storing copies of the board, plus the settings used to operate CopyCam.

  • Page 50: Copycam Pro: Changing Printers

    CopyCam power adapter is plugged into a power outlet. (Images and settings are preserved during power outages.) Last Capture: The time of the last use of CopyCam to save or print a copy of the board. Serial Number: The CopyCam serial number. The serial number is also located on the top of the camera arm.
  • Page 51 Locate the CopyCam Pro web address on the flange of the control pad and make a note of it. On a computer connected to the same LAN as CopyCam Pro, open a web browser and enter the CopyCam Pro web address in the “Address”...
  • Page 52 Click the “Settings” tab. Enter the printer’s Bluetooth device address in the field labeled “Bluetooth Printer Channel.” Add “-1” to the serial number if the new printer is an HP Bluetooth wireless printer. Add “-6” to the serial number if the new printer uses a Bluetooth adapter.

  • Page 53: Changing To A Network Printer

    Click “OK.” CopyCam will now print copies from the new color printer. Changing to a Network Printer CopyCam Pro can print to other printers on the same network if they are compatible with CopyCam. Check with your dealer or PolyVision Technical Support to determine of your printer is compatible.
  • Page 54 NOTE: Every CopyCam has its own web address which is uniquely associated with one CopyCam device. The “Settings” tab you see is for only one CopyCam, even though you may have several CopyCams installed as part of your LAN.
  • Page 55 Internet session, you will see the Password dialog shown below. Enter your password. The user name is blank and the factory default password is “admin.” Click “OK.” CopyCam Pro will now print copies from the network printer. Web Configuration and Testing...

  • Page 56: Copycam Operation

    CopyCam E makes copies of your whiteboard or chalkboard and saves them on the CopyCam web server on your local area network (LAN). CopyCam Pro gives you a choice of three ways to make copies of your whiteboard or chalkboard: on the printer •...

  • Page 57: Copycam Pro: Copying To The Printer

    The printer should be within 30 feet (10m) of the CopyCam camera arm, but it does not need to be in the same room. If a wall is between CopyCam Pro and the printer, the antenna range may be slightly reduced.
  • Page 58 NOTE: CopyCam Pro will not erase files on a diskette, so be sure that the diskette you use has sufficient space for your copies. To copy to a floppy diskette: Insert a formatted diskette in the control pad, as shown below.

  • Page 59: Copycam Pro And Copycam E: Copying To The Web

    RO AND OPYING TO THE You can copy the board as an image file (.png) to the built-in CopyCam web server. Access the copies with any computer sharing the same Local Area Network (LAN). The computer can be a Windows-based computer, a Macintosh, or any other computer with web access.

  • Page 60: Copycam Pro: Copying In Any Combination

    OPYING IN ANY OMBINATION You can use the CopyCam Pro buttons in any order to print and save copies of the board. For example, if you want to print ten copies of the board during your presentation for the purpose of distributing them to your class, and you also want to save a copy on a floppy diskette to use in a...

  • Page 61: Copycam E: Controlling The Volume Of Voice Messages

    OLUME OF OICE ESSAGES CopyCam provides voice messages that give you the status of your captures. Refer to “Voice Messages” on page 63 for a summary of all status messages. To control the volume of voice messages on CopyCam E: Turn the thumb wheel on the left side of the control pad bottom.

  • Page 62: Capturing In Color Or Monochrome

    Press a control pad button. note: NOTE: If you have CopyCam Pro and if you press the control pad Print button, make sure the printer is turned on. After the voice prompt says “scan done,” remove the target and you are ready to capture the board.

  • Page 63: Copycam Maintenance

    If necessary, use soft, abrasive-free lens paper or lens cloth to clean the lens. Never use spray cleaners or solvents, as they may harm the lens. AINTENANCE Regularly save and delete image files that you save to the CopyCam web server to prevent them from being overwritten. RINTER Refer to the printer manual for maintenance information.

  • Page 64: Troubleshooting

    Copy quality on a blackboard • Dusty blackboards can reduce contrast for remains poor after calibration. CopyCam. Be sure that your board is cleaned thoroughly before writing. • If color is not important to you, you can dramatically improve contrast by changing capture type from color to monochrome.
  • Page 65 ISSUE RESOLUTION No CopyCam systems • Confirm that you are configuring the CopyCam appear in the list when “Start” web server from a computer that shares the is pressed during same LAN segment as the CopyCam system. configuration. • Double-click “setup.html” again and click “Start”...

  • Page 66: Led And Voice Status Messages

    OICE TATUS ESSAGES CopyCam gives you both LED and voice feedback to indicate the status of your capture. The LED is located on the control pad. LED Status Indicators The table below explains the LED status indicators. LED INDICATOR...

  • Page 67: Voice Messages

    Voice Messages Voice messages provide additional status feedback. The table below is a summary of voice messages for both CopyCam Pro and CopyCam E. VOICE MESSAGE MEANING “Hello” Power restored “Save web” button pressed “Captured” Board capture complete “Ready” Capture is complete “Working”...
  • Page 68 “Another copy” button pressed “Save disk” button pressed “Working” Please wait while CopyCam writes a floppy diskette or reboots “Full” CopyCam Pro cannot capture because the printing buffer is full “Printer problem” Printer out of paper, printer out of ink, or printer unavailable “No printer”...

  • Page 69: Technical Support

    1.800.620.POLY (7659) or 678.542.3100 • Fax: 678.542.3200 • E-mail: support@polyvision.com • Internet: www.polyvision.com • Or, outside North America, contact PolyVision Europe/Asia Technical Support: Phone: +32 (0)89 32 31 30 • Fax: +32 (0)89 32 31 31 • E-mail: business.center@polyvision.com •...

  • Page 70: Fcc Compliance

    Modification of this device in any manner not approved by PolyVision Corporation may void the user's authority to operate it. CE D ECLARATION OF...

  • Page 71: Warranty

    ARRANTY PolyVision Corporation warrants to the original end-user purchaser that this product is free from defects in material and workmanship for a period of one year from the date of purchase. During the warranty period, and upon proof of purchase, the product will be repaired or replaced (with the same or similar model) at our option, without charge for either parts or labor.
  • Page 72 HOW TO GET WARRANTY SERVICE If you experience a problem with this product, contact PolyVision Technical Support 1.800.620.POLY or 678.542.3100 in North America to resolve the problem. Outside North America, call +32 (0)89 32 31 30. If the product is diagnosed as being defective, you will be directed to return the product directly to PolyVision and will be provided with a Return Materials Authorization (RMA) number from PolyVision.
  • Page 73 OW STATE LAW RELATES TO THE WARRANTY In the USA, this warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. PolyVision Corporation products are warranted in accordance with the terms of the applicable PolyVision Corporation limited warranty.
  • Page 74 Warranty...

  • Page 75: Index

    NDEX preferred location (CopyCam E) 7 preferred location (CopyCam Pro) 7 adapter release latch 15 Bluetooth wireless printer 26 volume control 57 Control Pad Volume 43 black and white captures 42 CopyCam E 2 blackboard CopyCam Pro 2 CopyCam considerations 27, 32...
  • Page 76 26 for wiring 8 spatial requirements Saved Shots 39 camera arm 6 Settings 36, 41 CopyCam E control pad 7 CopyCam Pro control pad 7 Submit Changes 37, 41 password 37 Subnet Mask 42 default 44 lost 62...
  • Page 77 web server 33, 55 capacity 55 web site maintenance 59 Index...
  • Page 78 index...

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