4.3
Hard Drive, CD-ROM, or DVD-ROM
Drive Failure
This section provides hard drive, CD-ROM drive, or DVD-ROM drive failure
symptoms and suggested actions. Perform the suggested actions until you isolate the
problem.
Symptoms
A hard drive read, write, or parity error is reported by the operating system or a
customer application.
A CD-ROM or DVD-ROM drive read error or parity error is reported by the
operating system or a customer application.
Action
Replace the drive indicated by the failure message. The operating system
identifies the internal drives as shown in
TABLE 4-1
Operating Environment Address
c0t0d0s#
c0t1d0s#
c0t6d0s#
Note – The # symbol in the operating environment address examples can be a
numeral between 0 and 7 that describes the slice or partition on the drive.
Symptom
Hard drive, CD-ROM, or DVD-ROM drive fails to respond to commands.
Action
Test the drive response to the probe-ide command as follows:
1. To bypass POST, type setenv diag-switch? false at the system ok prompt.
Internal Drives Identification
.
TABLE 4-1
Drive Physical Location and Target
Primary hard drive, target 0
Secondary hard drive, target 1 (optional)
CD-ROM or DVD-ROM drive, target 6 (optional)
Chapter 4
Troubleshooting Procedures
4-3
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