Network Utilities; Ping; Traceroute - Cisco TelePresence Administrator's Manual

Network utilities

This section provides information about how to use the network utility tools:
Ping: allows you to check that a particular host system is contactable from the VCS and that your network
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is correctly configured to reach it.
Traceroute: allows you to discover the route taken by a network packet sent from the VCS to a particular
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destination host system.
DNS lookup: allows you to check which domain name server (DNS server) is responding to a request for a
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particular hostname.

Ping

The Ping tool (Maintenance > Tools > Network utilities >
system issues.
It allows you to check that a particular host system is contactable and that your network is correctly
configured to reach it. It reports details of the time taken for a message to be sent from the VCS to the
destination host system.
To use this tool:
1. In the Host field, enter the IP address or hostname of the host system you want to try to contact.
2. Click Ping.
A new section will appear showing the results of the contact attempt. If successful, it will display the
following information:
Host The hostname and IP address returned by the host system that was queried.
Response time The time taken (in ms) for the request to be sent from the VCS to the host system and back
(ms) again.

Traceroute

The Traceroute tool (Maintenance > Tools > Network utilities >
troubleshooting system issues.
It allows you to discover the route taken by a network packet sent from the VCS to a particular destination
host system. It reports the details of each router along the path, and the time taken for each router to respond
to the request.
To use this tool:
1. In the Host field, enter the IP address or hostname of the host system to which you want to trace the
route.
2. Click Traceroute.
A new section will appear with a banner stating the results of the trace, and showing the following information
for each router in the path:
Cisco VCS Administrator Guide (X7.1)
Ping) can be used to assist in troubleshooting
Traceroute) can be used to assist in
Maintenance
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