Alarms List; Alarms Summary - Cisco TelePresence Administrator's Manual

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Alarms list

Alarms occur when an event or configuration change has taken place on the VCS that requires some manual
administrator intervention, such as a restart. Alarms may also be raised for hardware and environmental
issues such as faulty disks and fans or high temperatures.
The
Alarms
page
(Status >
where applicable, their proposed resolution). When there are unacknowledged alarms in place on the VCS,
an alarm icon
appears at the top right of all pages. You can also access the
alarm icon.
Each alarm is identified by a 5-digit Alarm ID. The first 2 digits of the Alarm ID categorize the alarm as
follows:
Alarm ID prefix Category
10nnn
Hardware issues
15nnn
Software issues
20nnn
Cluster-related issues
25nnn
Network and network services settings
30nnn
Licensing / resources / option keys
35nnn
External applications and services (such as policy services or LDAP/AD configuration)
40nnn
Security issues (such as certificates , passwords or insecure configuration)
45nnn
General VCS configuration issues
55nnn
B2BUA issues
All alarms raised on the VCS are also raised as TMS tickets. All the attributes of an alarm (its ID, severity
and so on) are included in the information sent to TMS.

Alarms summary

The following table lists the alarms that can be raised on the VCS.
ID
Title
10001 Hardware
failure
15004 Application
failed
15005 Database failure Please remove database and
15006 Restart required A language pack has been
Cisco VCS Administrator Guide (X7.1)
Alarms) provides a list of all the alarms currently in place on your system (and,
Description
<problem description>
An unexpected software error was
detected in <module>
restore from backup, then reboot
the system
installed, however a restart is
required for this to take effect
Alarms
page by clicking on the
Solution
View the
incident reporting
Reboot the system
Restart the system
Reference material
Severity
Critical
page
Error
Warning
Warning
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