Troubleshooting Based On Error Code; Transporting Jam In The Main Body - Toshiba DP1600 Service Handbook

4.1 Troubleshooting Based on Error Code

4.1.1 Transporting jam in the main body

E01 Paper jam inside the machine
E02 Paper jam near the fuser unit
When recording paper is left inside the machine, remove it. If this error occurs frequently, the
following items should be checked.
Where was the paper stopped?
Before reaching the registration roller
Is the registration roller clutch working? (using the test mode 10, Output Test, CODE 108)
YES
NO
1. Check if each connector between the registration roller clutch and relay PWA (CN37)
is disconnected.
2. Check if each connector pin is removed or the harness is broken.
3. Check if any conductor pattern on the relay and main PWA is open- or short-circuited.
4. Replace the registration roller clutch.
5. Replace the relay PWA.
6. Replace the main PWA.
Near the fuser unit
Is the HR drive gear 1 of the fuser unit driven when the main motor is manually rotated
clockwise?
YES
NO
1. Check to see if the gear in the fuser unit is damaged.
2. Check to see if each gear of the main drive gear assembly is damaged.
1600/2000/2500 TROUBLESHOOTING
Check to see if there are any foreign obstacles on the recording paper path
near the registration roller.
Check to see if there are any foreign obstacles on the recording paper path
near the fuser unit.
4 - 2 December 2000 © TOSHIBA TEC